The engineer MUTHUKUMAR who assisted me…
The engineer MUTHUKUMAR who assisted me chat is knowledgeable and answered all my queries prompty.

Lyca Mobile PL receives a mix of praise and criticism from its customers. Many reviewers commend the excellent customer service, particularly highlighting the assistance provided by staff members like Vasuki and Vinodhini, who are noted for their professionalism and helpfulness in resolving issues such as SIM card replacements and network problems. Consumers appreciate the quick resolution of their inquiries, often expressing satisfaction with the support they receive. However, a significant number of complaints revolve around technical issues, including difficulties with internet access, problems with the online recharge system, and delays in activating purchased packages. Some customers report long wait times for assistance and unresolved issues that linger for weeks.
7 months ago
Od kilku lat korzystałem z tej sieci. O ile w Polsce jest w miarę ok, to poza jej granicami tragedia. I mówię o UE. O łączeniu automatycznym zapomnijcie. Po przedstawieniu na ręczne, trwa to po kilkad... See more
7 months ago
Od ponad miesiąca nie mogę wykupić pakietu długoterminowego. Na zgłaszanie tego problemu poinformowano mnie że w ciągu 48godzin zastanie naprawione. Minęło już ponad miesiąc i dalej nie mogę. Na zapyt... See more
7 months ago
Uważajcie na sieć lyca mobile po kupieniu nowej karty ona nie działała doładowałem bo myślałem że nic nie mam na koncie i tak zostało tam 70 zł bo musiałem drugi starter kupić zapomniałem o nim po rok... See more
The engineer MUTHUKUMAR who assisted me chat is knowledgeable and answered all my queries prompty.
Very well guided a customer and very satisfactory answer she gives, very polite she is and plus point is she helps and explain everything in detail and in a professional manner. Really good customer service she provided.
WASUKI Thanks for your help and friendly conversation
Today I had a great experience of Poland lyca mobile customer care service. The contact person name is Vasuki. She helped in fixing my internet connection issue by guiding me stepwise. It was the best service I have received so far, very helpful. Deeply appreciated! Kind regards, Akshay Raut
I feel delighted to use my same mobile number again that I lost a year ago, thanks to lycamobile and specially Pradeep M for your support
MUTHUKUMAR, THANKS FOR YOUR HELP AND SUPPORT , WAS VERY KIND SUPPORTIVE,POLITE, EASY ...GREAT
I spoke with senior customer service representative - Vasuki, and the issue I was having since last one week was sorted out in few minutes. Thank you so much. :-)
She was very good and was very helpful. Thanks to Mrs.Vasuki for helping me.
I had a great experience on chat with Muthukumar from Lycamobile Chat Support team, for enabling a package / bundle from my main balance. It was fast and quick !
Support improved a lot and amazing fast support and guided me well.
Vasuki is a problem solver. The customer support at its best. Inspiring just troubleshooted and solved the problem in short time. Amazing agent!
very fast and wonderful support , really appreciated
This review is for Muthukumar. He really helped me with re-activation of my voicemail. Really good work.
Very fast in resolving my SIM issue having no network .. quick solution by getting new SIM and swap the number
It was nice experience.Vasuki help me well to change my number. Thank you.
Vasuki : Very nice and very sure with the information ... solved my issue in few mts.. thank you
VASUKI (senior customer care specialist ), was very polite in answering all my questions. I had to often get back to chat support, how many times I request she helped with constructive conversation. Thank you very much Vasuki and Muthukumar.
The lycamobile pl service agent: "Vasuki" was extremely helpful and she went an extra mile to support me in the precarious situation of a faulty sim, she guided me through properly and raised a high priority request given that the situation was affecting my situation. Overall rating 100/100.
Had an issue with inactive SIM card. Issue was solved fast. VASUKI (senior customer care specialist ) showed good knowledge of issue. He provided clear instruction and clarification what to do and how. That saved my time. Appreciate help. Thanks a lot. Have a nice day.
Vasuki you are excellent work....you are good help for Indian people who uses the lycamobile.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Lyca Mobile PL is a telecommunications company that provides affordable domestic and international calling services, as well as data packages to customers in Poland. The company specializes in offering prepaid SIM cards and eSIM options, allowing users to select plans that suit their communication needs without long-term commitments. Targeting a diverse customer base, including frequent travelers and individuals seeking economical mobile solutions, Lyca Mobile PL emphasizes cost-effective plans that facilitate easy connectivity. Customers can conveniently activate eSIMs online and recharge their accounts, making mobile communication accessible and straightforward. With a focus on budget-friendly options, Lyca Mobile PL aims to cater to the growing demand for reliable mobile services in Poland.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.