Edmund was a big help in assisting me…
Edmund was a big help in assisting me to setup my Lyca prepaid SIM and convert it to eSIM. He guide me from start to finish.
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4.4
Great
235 reviews
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💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile NO receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
It was a bit of a struggle to get…
It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in activating my sim card.
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My guy Edmund was very pleasant to…
My guy Edmund was very pleasant to speak to and made the experience much much easier than going to the store
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I want to highlight the excellent…
I want to highlight the excellent service provided by Edmond during a recent customer interaction. When he received a call from a me seeking assistance of my subscription, he responded with professionalism, empathy, and clarity. He took the time to listen attentively, asked the right questions, and guided me through the necessary steps in a calm and reassuring manner. What truly stood out was his ability to simplify complex information, making it easy for me to understand their options. His patience and dedication left a positive impression and demonstrated a strong commitment to customer satisfaction. Edmond is an asset to the team, and his approach reflects the high standards of service we strive to maintain. Keep up the great work!
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Company details
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Website
lyca-mobile.no
All reviews
235 total • Write a review
Showing 121 - 130 of 231 reviews
M
Number deactivation message: False alarm
Yesterday I received a sim card that I bought online and this morning I woke up with a message informing me of the deactivation of the number. I was amazed. To understand the situation, I contacted Lyna from the Lycamobile chat service who reviewed the history of the number concerned to find that everything was fine and that my number was not deactivated in any way. Thank you Lyna for your proactivity!
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sb
Very unhappy with Lyca my new bank…
Very unhappy with Lyca my new bank messed up my payment so i lost my deal no idea how this happened I moved banks in August but no payment was made in Sept why i dont know! I have to leave these people they are a complete nightmare Get cut off while speaking after waiting ages to get a human Today a week after i got my new sim i cant make a call at all after paying£1.95 for a month and accepting a new number that i do not want Please Bhuvana you are the best helper get me a refund and end my account with you today after several calls cant get help moving now. I am applying to a decent company now Its says i have no money so where has it gone Also i need a puk code for the number to be moved please Anyway i went to msn and took out a new Lyca contract only to find afterwards they say i cannot keep my number This to me is most important Why cant i keep it, moving from Lyca to Lyca Now i need to cancel and get a new provider and sim. But cannot find out how to cancel with them Can you move this review to Lyca mobile UK please It has got worse i cannot do as Bhuvana said spoken to 3 agents today none of then were able to help me I now want a refund and will go to a decent mobile company where the staff know the job Very frustrated! Now spoken to 5 customer service people last one was trying to help but we got cut off He was going to cancel for me Hanging on to speak to someone now as the person i spoke to could not answer my question Very very very annoyed with lycamobile Why cant i make a call after buying a monthly package its only a week old why ????? Still hanging on cant take this any longer. Ordering new sim with proper company now.
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FL
Reliable help desk
Really fast responses and clear information, I received all the help I needed thanks to Marianne.
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ED
Great customer care service
Great customer care service from MS. JAENA 38627. Much appreciated and wonderful experience!
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JN
I bought a Lyca SIM online when I moved…
I bought a Lyca SIM online when I moved to Norway for school. I wasn't sure how to activate it at first, but then a shopkeeper showed me how. I sent the form to the Lyca Help Desk, and Marianne registered my SIM quickly and then explained how to activate the bundle I purchased too. Everything's working good now.
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MB
MS. JAENA 38627
MS. JAENA 38627 helped me in a very polite and efective way I hope they can give me a proper solution because Ive been charged 5 times
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