Edmund was a big help in assisting me…
Edmund was a big help in assisting me to setup my Lyca prepaid SIM and convert it to eSIM. He guide me from start to finish.
4.4
Great
235 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile NO receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
It was a bit of a struggle to get…
It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in activating my sim card.
My guy Edmund was very pleasant to…
My guy Edmund was very pleasant to speak to and made the experience much much easier than going to the store
I want to highlight the excellent…
I want to highlight the excellent service provided by Edmond during a recent customer interaction. When he received a call from a me seeking assistance of my subscription, he responded with professionalism, empathy, and clarity. He took the time to listen attentively, asked the right questions, and guided me through the necessary steps in a calm and reassuring manner. What truly stood out was his ability to simplify complex information, making it easy for me to understand their options. His patience and dedication left a positive impression and demonstrated a strong commitment to customer satisfaction. Edmond is an asset to the team, and his approach reflects the high standards of service we strive to maintain. Keep up the great work!
Company details
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Contact info
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Website
lyca-mobile.no
All reviews
235 total • Write a review
Showing 101 - 110 of 231 reviews
RS
register sim card without norwegian id
I had to register my sim card and do not have a norwegian ID yet so I could not do it online. Bilal Ahmad supported me in the chat and guided me to where I should send my information to register it and it was super fast and assertive. Thank you a lot!
Date of experience: June 14, 2023
KK
Der værste kundeservice noensinne!
Utrolig dårlig service. Ikke bli kunde av Lycamobile uansett hvilken hjelp du trenger får du aldri hjelp. Hvis du kontakter dem igjen etter kort tid ignorer de deg bare. Har hatt flere hendelser som ikke ble løst pga at jeg ble ignorert. Det verste kundeservice jeg har noen gang sett! Kommer aldri tilbake til den firmaet igjen.
Date of experience: June 9, 2023
MR
Hi , and good day
Hi I've been talking to ( Lina ) customer service in lycamobil, she was : 1- Smart. 2- Fast. 3- Clear. 4- So understandable. 5- Smooth and easy chatting. 6- So serious. 7- So welcoming with customers. Thank you so much Lina Sincerely Muaammil Rashid
Date of experience: June 9, 2023
AP
Very good customer service
Very good customer service, the employee Jessica has resolved all my doubts with great attention
Date of experience: April 13, 2023
SS
Greatly helpful and patient customer…
Greatly helpful and patient customer service by Sandra in helping to set up, install the data, call bundles and related process
Date of experience: March 24, 2023
TC
great custome service
The customer service Sandrais was lovely and patient. Every time using the service you can expect a certain answer. Although it's not a rapid solution all at once, it can be comforting for those who stumble upon problems.
Date of experience: March 24, 2023
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