Edmund was a big help in assisting me…
Edmund was a big help in assisting me to setup my Lyca prepaid SIM and convert it to eSIM. He guide me from start to finish.
4.4
Great
235 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Lyca Mobile NO receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
It was a bit of a struggle to get…
It was a bit of a struggle to get everything working, but the service was solid and I appreciated Edmund's help in activating my sim card.
My guy Edmund was very pleasant to…
My guy Edmund was very pleasant to speak to and made the experience much much easier than going to the store
I want to highlight the excellent…
I want to highlight the excellent service provided by Edmond during a recent customer interaction. When he received a call from a me seeking assistance of my subscription, he responded with professionalism, empathy, and clarity. He took the time to listen attentively, asked the right questions, and guided me through the necessary steps in a calm and reassuring manner. What truly stood out was his ability to simplify complex information, making it easy for me to understand their options. His patience and dedication left a positive impression and demonstrated a strong commitment to customer satisfaction. Edmond is an asset to the team, and his approach reflects the high standards of service we strive to maintain. Keep up the great work!
Company details
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Contact info
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Website
lyca-mobile.no
All reviews
235 total • Write a review
Showing 1 - 10 of 231 reviews
GP
Had a bunch of questions before…
Had a bunch of questions before purchasing a plan with Lycamobile in Norway and Edmond was super helpful and patient.
Date of experience: July 2, 2025
K
KC
US
I have spent 2 days trying to get…
I have spent 2 days trying to get through to Lycamobile. They used to be great for answering, now they are worse than any other network provider as they simply leave you waiting and never answer the call. My Internet stopped working due to their updates and cannot be fixed on my end. Pay cheap, get cheap! Time to change.
Date of experience: June 30, 2025
RU
Update on the e-sim
So after the review i wrote here they immidiately sent me the e-sim. Altough after scanning the QR there's no Internet, no information on how to activate it properly, only the QR, ICCID and the PUK. When you go to look what the number is in the phone it says it doesn't have one, trying to do anything doesn't work. Wrote an email after 30 mins of the response time on here and there's no response. Unsatisfied. The only thing I am kindly asking is to refund my 500 nok cause the "unlimited data plan" doesn't even let me use the Internet. The only thing I want from them to refund the money and remove my info.
Date of experience: June 29, 2025
Yk
Edmond has been very helpful
Edmond has been very helpful, effective and kind.
Date of experience: June 16, 2025
i
Nao recomendo,atendimento pessimo,não…
Nao recomendo,atendimento pessimo,não assumem um erro.fiz duas tentativas de compra de um plano e as duas falharam,mas o valor foi me debitado no banco. Agora eles não assumem o erro e eu fiquei no prejuízo de 800Kr. Lycamobile é decepcionante
Date of experience: June 15, 2025
MP
Martin was amazing thank you
Martin was amazing thank you
Date of experience: June 12, 2025
PN
Lyca Mobile na 6+
Witam, chce się z wami podzielić swoim doświadczeniem z operatorem sieci Lyca Mobile w Norwegii. Parę dni temu, przez nieuwagę zainstalowałem złośliwe oprogramowanie na swój telefon co doprowadziło do sytuacji kiedy to musiałem zdalnie wyczyścić swojego iPhone-a. Kartę operatora miałem w postaci e-sim więc byłem zmuszony pozyskać nową. Operator, który odebrał polaczenie był bardzo uprzejmy i cierpliwy. Doradził mi co mam zrobić i pomimo iż wymagało to czasu to on cierpliwie czekał i w sytuacji kiedy to musiałem się rozłączyć ( znów będę musiał komuś tłumaczyć wszystko od początku 😔🙃) on (Martin) odbierał moje połączenia na info linie Lyce Mobile 😀. Co oszczędziło mi ponownego tłumaczenia konsultantowi w jakiej sprawie dzwonię. Sprawa ma być finalnie zakończona w dniu dzisiejszym ale miłe doświadczenie z tą firmą dzięki Martinowi są na 6+. Serdecznie polecam 👌🏻👌🏻👌🏻
Date of experience: June 12, 2025
J
Jes
US
Edmund sorted out an issue I had when…
Edmund sorted out an issue I had when my data access disappeared. It's a nice change to have a tech issue resolved pretty quickly and painlessly All in all, I think many people would benefit from looking at Lycamobile's deals especially non-Norwegians in Norway
Date of experience: June 6, 2025
ML
Edmund provided exemplary customer…
Edmund provided exemplary customer service. He was attentive, professional, and had helped me thoroughly with my concerns. thank you so much
Date of experience: June 4, 2025
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