Lux Trading Firm Reviews

When I first started trading with Lux, I didn’t take the time to fully understand the rules, which led to some mistakes on my part. I was frustrated and blamed the platform, but after reading the rules more carefully and using the free reset account, I saw where I went wrong. The customer support team was also really helpful in guiding me through the process and ensuring I didn’t make the same mistakes again.

this is the worst live trading prop firm. they going to keep your money for a month. if your taking 25% of my profits you shouldn't be trying to save on withdrawal fees. please try other live funds prop firms. this has the worst rules of amongst all of them. their withdrawal process is like those other fake prop firms. it gives them room to fail you when they are hanging on your money for a month.

I live the way and policy this prop firm provided. I like the scaling program.

I’ve been trading for a few months now with Lux, and I’ve learned that it’s crucial to read the rules before starting. I didn’t do that at first and ended up making some costly mistakes. It was easy to blame Lux, but in reality, it was all on me. The free reset account gave me a second chance, and the risk desk analysis provided me with the tools I needed to improve. The customer support team was also very helpful in explaining where I went wrong and how I could avoid making the same mistakes in the future.

Very rude prop firm. You guys are extremely rude, and unprofessional, you don't take constructive critics from your customers, you respond very rudely to reviews and emails instead of actively listening to customer's pain points and questions. If I could give zero stars, I would. I've read so many reviews and your response is disgusting. You have no money to give traders when they pass their evaluation and so you always find excuses to not give them the live account. You are simply time wasters. If you think traders are inconsistent with their risk, why not email them during the evaluation and give them a warning so that they can adjust accordingly instead of waiting for them to pass the evaluation and then deny them of the live account, that's pure evil. There's no perfect trader. Do you even understand how much effort and time it takes for people to pass their evaluation? There are better ways to address this, rather than be defensive and start calling people names for no reason when people leave review. Shut down and stop wasting people's time and money. STAY AWAY FROM THIS PROP FIRM. UPDATE: You asked for my info and I gave you my correct information because I've got nothing to hide. You flagged my honest review and tried to take it down but you failed after Trustpilot reviewed it. I called you people out for what you truly are, there's nothing fake about my review, statistics don't lie, your bad reviews are alarming. You are the gamblers not me, you keep playing with people's money and time. It's high time you stop, your bad deeds are coming to light and it's only a matter of time till judgement day. I advised you for free so you can deal with the pandemic of an issue your having with traders, but you chose to ignore me and attempted to take down my review in which you failed woefully. You always call out virtual prop firms, well at least they give out live accounts to traders who passed their evaluation and pay out profits to them unlike you, who claim you have real money but don't give accounts to traders. One last free advise, change your ways, what you're doing is not sustainable for business. Second Update... I'm not gonna waste my time anymore going back and forth with you on this. I'm only going to address your last statement. First of all, the details I sent is correct, I have no idea why you're calling me someone else's name. I gave an honest review about your company and clearly you don't know how to handle critics. Trust pilot went over my review, if it was against their guidelines, they would have taken it off as you attempted to when you flagged it for calling you out for what you are, but it it was within their guidelines so I won. Of course I'm going to flag yours for adding my email address to your reply, who wouldn't? and that's the only reason why I did. Don't you know that's a breach of privacy? It's against GDPR in case you don't know. You should be happy I did not escalate this further. You see why I say you are unprofessional? smh.

I dare you to release the amount of traders you refuse to give live accounts even though they follow the rules. If you do this then you will be out of business very soon. Your rule clearly states the following ** The first thing you need to do is decide what % of your Remaining Risk Capital (RRC) you’re willing to risk. In the evaluation stage you can decide this, in later stages your risk manager will set a risk limit for you. ** Since I am in the evaluation stage I chose my own % You have so many rules you don't even remember them all!! I chose $750 risk for a short term trade for less pips and $1,500 for more pips. They said the difference is too much so I cannot be given the live account even though I need to make $150,000 profit. Absolutely ridiculous!!!!! You guys have to realize every trader makes a mistake once in a while and I can prove my mistakes was kept at a minimum but they are looking for perfection which does not exist. I'm convinced Lux trading firm is a ponzi scheme because whether you fail, reach the profit target, follow the rules it's rare they give anyone an account. Please post my results so the public can see how I traded, so they can see how unrealistic your expectation is! If you felt I was not following the rules why did you wait nearly 2 months until I reached the profit target to tell me my few mistakes??? You are just wasting peoples time and money. Not even once I came close to hitting the 6% relative drawdown. At least the virtual prop firms are giving people a chance. ----------------- UPDATE ----------------- I have had a few days to think about everything and I have come to the conclusion there was a misunderstanding on both sides. First of all I was following your rules based on what I saw and since I never received any warnings, I assumed there was no problem. Look at it from my point of view as a lot of sacrifices has been made in order to achieve this, such as money, time and going to work while remaining consistently profitable. Reaching 15% profit with multiple small wins is not an easy thing to do, which obviously demonstrates there is serious potential. If you are flexible then I am willing to partially to redo the evaluation to prove it was not a fluke, but a misunderstanding. --------------- UPDATE 2 --------------- Admitting I'm wrong? first of all, I am not wrong and never admitted I was. I said it was a misunderstanding, let's be clear on that. You say I don't understand your rule, have you thought of the fact that your risk management rule is not clearly defined that's why you have all your customers complaining? How are you so comfortable making things up? I have never used MYFxBook chart to make any analysis, don't say what you don't know okay. You claim you let a few mistakes go, by warning traders you never warned me over my mistakes as you claim, another lie. You never even gave me a chance to do a part over as you also claim. I spoke facts in my previous review and I stand by everything I said. I only updated my review to see if you can allow me do a part over since there was no previous warning, but it's obvious you don't care about your customers neither are you willing to make any adjustments to resolve the common issues you have with everyone. You must know that everyone trades differently, you might as well trade your account yourself and stop looking for traders since no one can satisfy you. At this point I don't think, you are capable of building long term relationships with anyone.

Just passed the first stage, so far so good! using the new platform and all working well will update once i reach next stage!

very happy with platform

this is the worst prop firm a amongst the live funds prop firms. i thought since they take a huge cut of 25% they would offer better service. they will hold your funds for 30 days because they trying to save on withdraw fees. yet most live prop firms offer quick payouts. they the have a good number of rules like simulated prop firms. the consistency rule. trailing drawdown. they behave more like a simulated prop firm

I reached the profit target, but I was advised to redo it because I didn't follow the rules. The reasons for the violations were mostly due to rules I wasn't aware of. Before purchasing, I carefully reviewed the rules. However, I realized that the rules had changed at some point, forcing me to adjust my trading style. And it against their rules. When I asked when the new rules were added, they said it was a month ago. It’s likely that the rules were added after my purchase. However, LUX claims that they sent out a notification via email. I checked the inboxes of both of my accounts, but there was nothing, not even in the spam folder. I also asked my friend, and they said they didn’t receive any such email either. So, I asked LUX to provide the date when the notification email was sent, as well as the exact date the new rules were posted on their website. But there was no response to this, and instead, they recommended that I reset my account and start over. It's possible that I am mistaken, but I believe this issue needs to be clarified. At this point, without a response to my inquiry, I can only state the facts as they are in this review. If it turns out that I am wrong, I will take responsibility and retract this review. Additionally, I would advise being cautious with the LUX platform. It’s a bit buggy. To pass the challenge, you need to consistently manage your risk, but this platform sometimes interferes with that. It actually happened to me. I know the rules, so why would anyone intentionally change the risk percentage? Sometimes, the percentage was incorrect due to my simple operational errors, but other times it was due to the platform’s issues. While I generally like the platform's usability, the buggy behavior is disappointing. Also, as seen in their responses to comments here, they seem a bit intimidating and aggressive. Personally, I think they would be a better company if they addressed this issue. Such an attitude makes smooth communication difficult. Update _____________________________________ My account was disabled after I posted a review, so I reached out to them via email and through this post. I asked them to provide the exact date they sent the email regarding the new rule, as I believe it’s the simplest way to determine whether I’m at fault. However, they still haven’t given me the exact date. Why? I don’t understand... Could there be something shady going on? Plus, they told me, "If you did not receive the message, that does not mean it was not sent." I have so many questions in my head. I have two accounts, and I didn't receive such an email on either of them. My friend didn't receive it either. Why won't they clarify this? And why do they respond like that? I recommend you learn from my experience.

Pros: - Swift communication - Favorable market conditions for trading Cons: - Excessively rigid trade management rules - Inflexible risk management policies - Zero-tolerance approach to rule violations - Challenging progression system Despite successfully reaching the target for phase 1, I was denied progression due to their inflexible trade management rules. The firm's trading framework is burdened by an excessive number of regulations that severely limit a trader's ability to adapt their style. Key issues include: - Strict concurrent risk limitations - Inflexible consistent risk requirements - Mandatory pre-execution stop loss placement Perhaps the most concerning aspect is the firm's unforgiving stance on rule adherence. A single misstep, regardless of its impact on overall performance, results in immediate disqualification from advancing in the challenge. While risk management is crucial, Lux Trading Firm's approach seems to prioritize rigid rule-following over demonstrated trading proficiency. This inflexibility is likely to deter skilled traders who require some leeway to optimize their strategies. For the majority of traders, engaging with Lux Trading Firm may prove to be an exercise in frustration rather than a pathway to success. Unless significant changes are made to introduce more flexibility while maintaining reasonable risk management standards, I cannot recommend this firm to fellow traders. Traders considering Lux Trading Firm should carefully weigh the potential benefits against the rigid structure and high likelihood of disqualification due to minor infractions.

The process was smooth and fast

Scam, Not worth your time or money

Lux trading risk desk are helpful in evaluation risk management. I achieved my 12.000 profit target in fase 1 but have taken to many risk. So I get a free reset to try it again. I hope I”ll do it now with an acceptable risk %. eddytyflower

real account with real trading environment

I wud give these guys 10/10 its jst the withdrawal time frame is the biggest issue most prop firms that trade live accounts avail withdraws on adaily, but this takes amonth which is abit annoying but overall they great people haven’t had any issues so far. Wish u guys cud atleast bring even though two weeks withdraw. The month is really too much. 🙏🙏🙏 but other than that they are good so far from my experience

It was great from the customer service side. The process of buying a challenge was a bit more complicated than other prop firms I have used in the past. However the customer service helped.

This prop firm is ideal for traders who prioritize consistent, steady growth over high-risk, high-reward strategies. It's perfect for those who prefer a more methodical approach to trading.

I have been using Lux Trading Firm for over a year now. I joined as soon as they released the Lux Trader platform. I have had over 20 paid accounts and demo ones as well with other emails. Lux Trading Firm is constantly evolving to improve their software and they always make sure to notify you of updates they are always working on. When I first started Lux, it was very frustrating because my level of trading was not there. Two issues I had while using Lux was the rules are not as clear as they may seem. For instance, how when trading BTC you have to have a $ distance of $75 or your trades are invalid to the rules. I lost many accounts because of not following the rules, which was my fault but took many tries to figure out. Which I suggest making a free demo account first before paying. One of my only complaints is I hope the support and other email teams are more polite. I understand myself and other noobs In the space can be frustrating but please just be more patient with your customers. For instance, Im not sure how talking back to a customer is going to give you a good review first of all. I put a couple thousand hours into this and I had a lot of maturing to do. Lux has given me an amazing opportunity. And I hope they continue to support and get Americans back on their platform. And for the people calling Lux a "scam" yeah I thought so too until I realized we are using THEIR money to trade. We get so reckless because we want money fast because we need it. Take your time and look through the risk rules. It took me so long to figure this out but you guys can do it too.