Lux Trading Firm
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Very rude prop firm and scammers
Very rude prop firm. You guys are extremely rude, and unprofessional, you don't take constructive critics from your customers, you respond very rudely to reviews and emails instead of actively listening to customer's pain points and questions. If I could give zero stars, I would. I've read so many reviews and your response is disgusting. You have no money to give traders when they pass their evaluation and so you always find excuses to not give them the live account. You are simply time wasters. If you think traders are inconsistent with their risk, why not email them during the evaluation and give them a warning so that they can adjust accordingly instead of waiting for them to pass the evaluation and then deny them of the live account, that's pure evil. There's no perfect trader. Do you even understand how much effort and time it takes for people to pass their evaluation? There are better ways to address this, rather than be defensive and start calling people names for no reason when people leave review. Shut down and stop wasting people's time and money. STAY AWAY FROM THIS PROP FIRM. UPDATE: You asked for my info and I gave you my correct information because I've got nothing to hide. You flagged my honest review and tried to take it down but you failed after Trustpilot reviewed it. I called you people out for what you truly are, there's nothing fake about my review, statistics don't lie, your bad reviews are alarming. You are the gamblers not me, you keep playing with people's money and time. It's high time you stop, your bad deeds are coming to light and it's only a matter of time till judgement day. I advised you for free so you can deal with the pandemic of an issue your having with traders, but you chose to ignore me and attempted to take down my review in which you failed woefully. You always call out virtual prop firms, well at least they give out live accounts to traders who passed their evaluation and pay out profits to them unlike you, who claim you have real money but don't give accounts to traders. One last free advise, change your ways, what you're doing is not sustainable for business. Second Update... I'm not gonna waste my time anymore going back and forth with you on this. I'm only going to address your last statement. First of all, the details I sent is correct, I have no idea why you're calling me someone else's name. I gave an honest review about your company and clearly you don't know how to handle critics. Trust pilot went over my review, if it was against their guidelines, they would have taken it off as you attempted to when you flagged it for calling you out for what you are, but it it was within their guidelines so I won. Of course I'm going to flag yours for adding my email address to your reply, who wouldn't? and that's the only reason why I did. Don't you know that's a breach of privacy? It's against GDPR in case you don't know. You should be happy I did not escalate this further. You see why I say you are unprofessional? smh.