Loofes Clothing Reviews

Good communication, timely delivery and accurate item description.

Don't even want to put one star. Took money out of my bank on 6th December for a coat had no correspondence and no coat.

Make sure you read all the 1 star reviews for this company and never buy from them. I believe the Adidas Predators they sent me were fake and when I sent them back they had the cheek to deduct £7 postage from the original payment I made. They have absolutely no customer service and do not care at all about their customer. Please be warned and DO NOT BUY FROM THEM

Quick delivery, although, when opening the box, there was only 1 UGG boot in it !! So not a good start. Needless to say I’m returning the 1 boot as 1 foot would be rather cold. 🥶

Ordered some Uggs from here..was dubious at first as prices were cheaper than elsewhere and I was able to use a discount code, as I had never heard of the company, but needn't have worried. Product arrived quickly and no issues. Date of experience: September 03, 2024

Order canceled, didn't see the message at first. Customer service efficient contacting me after I left a negative review and offered a 20% discount on a new purchase. Disapopinted I didn't get the hsoes but happy with the service.

Very efficient, fast delivery, goods exactly what I wanted would recommend

I ordered some sandals but didn't receive email conformation. After reading the reviews i thought this was a scam so i phoned the company who informed me that i had cancelled my order!! I said that i hadn't & definitely wanted the shoes! They arrived today all good & very pleased with them. I know if i hadn't phoned, i wouldn't have got the shoes. I wouldn't buy from them again but would advise anyone to phone up to confirm after ordering.

Ordered a Psycho Bunny polo shirt from their sale section, great price and a lovely product that was received very quickly. Having only stumbled over Loofes via a Google search, will definitely return!!

Shoes were fine, shipping was on time, however when I returned my shoes (as they did not fit) I was advised that on top of the £3 charge for the return postage I was also being deducted £4 for the original postage which I was told was not refundable. This is not what their website refund policy states - 'If you request a refund you will be refunded the full amount of the returned item(s) plus the standard postage option to your delivery address.'

I don’t usually write reviews but this company is awful. Customer service is nonexistent. After two weeks of trying I am unable to get a response regarding a refund or exchange. Now I have children’s DM sandals at £59 that are no good to anyone. The significant difference in size between the sandals makes me question if they are genuine. Spend your money wisely, and spend it somewhere else.

just got my uggs deliverd today only orderd them friday fast delivery i love them and yes they are real ill defo order from this shop again thank you

Ordered some trainers for my birthday, only to have an email the day the delivery was expected that they had some how 'lost' the item. Stated that I would be refunded, 3 weeks later and 2 follow up emails and they are ignoring me. Don't bother with the customer line it's set to always be busy which is very suspicious. £100 scammed off me on my birthday, what a great company moral they have...

I was a bit wary after ordering these as I only read the reviews once the order was placed. I must say, excellent service and quick delivery.

I was waiting ages for a pair of tasman uggs and everywhere was sold out so went on this website and found a pair. i was a bit worried as there were several negative reviews saying they were fake so i called the store and spoke to manager Ian. lovely man. he reasurred me they were real. my shoes arrived the next day and they are real. very very pleased with purchase and how quick they arrived. please stop the negative comments this is a family run buisness that is legit. thank you ian very happy with my uggs and gow quick they arrived.

Gisteren het pakket ontvangen, het heeft langer geduurd dan 5 dagen zoals beloofd. .maar heb nog wel schade van twee bestellingen van plus minus 300 euro kwijt zonde is leuke site.

The item I brought was lelli kelli shoes for my daughter costing nearly £70 worst shoes I’ve ever purchased for the price the quality of the shoes was disgusting! The brackets were tarnished the bow broke the front of the shoe rubbed off and the inside of the shoes faded within a few hours of wearing