Great and excellent service
Great and excellent service. Staff are up there in terms of customer care. Loved it. Keep up the excellent work.

8 months ago
Excellent customer support very easy online loan application approval of loan
Great and excellent service. Staff are up there in terms of customer care. Loved it. Keep up the excellent work.
Smooth and easy process. Advisors were spot on, professional and helpful. Great service
Was extremely easy to do. The customer service desk is extremely helpful and friendly .Would recommend to friends.
Very efficient and clean application process. Very happy with the outcome. Impressed customer.
Fast and efficient great communication helped me get 1 step ahead
Great fast and efficient service. Thank you.
Honestly amazing customer service! I applied for a loan but applied for too much and instead of turning me away they suggested which loan would be better for me and them. Can't fault the help they give.
Excellent customer service.super quick to respond.set up really easy
Quick and easy and they keep you updated
I spoke to Jade and experienced truly great customer service, team was not only highly professional but also attentive and courteous throughout the entire process. I felt genuinely valued as a customer, with every concern addressed promptly and respectfully. Their dedication to providing a seamless and positive experience made a lasting impression.
It was a very easy process and the advisors were very helpful .The whole process took 48 hours and got the loan through today .Georgia the advisor ass very professional in dealing with me …Thank you .Rh
It was quick and easy to get a loan application filled in and I got lots of communication texts and emails from the Company. I would recommend them
Very easy to apply for once agreed paid money into my account very quickly and without issue
Very nice people to talk to. Was very easy and simple
I have been rejected by several loan company, but when i came across MAL and filled in the application, i was accepted. I will recommend MAL to others. Very grateful.
Excellent service provided. Money paid into the account with minimum fuss. Excellent experience with the company
Really good service as applied for a loan and was a Sunday but got approved straight away and the money was transferred less than 24 hours later
I have tried to get a loan with a few different company who all rejected straight away. I found loan by Mel and filled out an application and haven’t looked back since they have been clear and transparent about everything constantly stayed in contact would 100% recommend if anybody needed to get a loan
I have just interacted with two very rude and condescending people from this lender this morning. The first guy was very negative about my application, and proceed to cancel the application. I got a mail saying that I had cancelled the application myself. I called back and a lady pick up & when I told her what happened she said I should lower my voice. I wasn't shouting at all maybe they are new staff anyway
Great service and nice people to deal with. On my second loan and had no issues.
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Loans by Mal UK is a financial services provider specializing in unsecured personal loans ranging from £1,000 to £5,000. The company offers flexible repayment terms of up to 36 months, with annual percentage rates (APR) between 22.0% and 93.8%. Targeting individuals aged 21 to 75 who earn a minimum of £1,300 per month and reside in the UK, Loans by Mal UK aims to provide fair and accessible lending options to those in need of financial support. Customers can apply for loans online and receive a quick in-principle decision, facilitating a straightforward borrowing process. The company is committed to delivering professional and responsive service, as evidenced by customer feedback highlighting their supportive approach during the loan application process. Loans by Mal UK prioritizes transparency and customer satisfaction, striving to be a reliable choice for individuals seeking personal loans.
Loans by Mal UK receives overwhelmingly positive feedback from customers, highlighting the quick and efficient service provided. Reviewers frequently commend the easy online loan application process and the professionalism of the staff, noting their friendly and courteous demeanor. Many express satisfaction with the rapid response times and the clarity of communication throughout the loan approval process. However, a few customers mention issues related to the bank's communication, indicating that they felt misled or unsupported at times. Despite these minor complaints, the majority of consumers report a very good experience, with several recommending the service for its reliability and ease of use. Overall, Loans by Mal UK is viewed favorably, with a strong emphasis on excellent customer service and quick loan processing.
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