8 months ago
Excellent customer support very easy online loan application approval of loan
Thank you to Robbie, Georgia, Rhys for your very caring and professional assistance while securing a personal loan. You were very understanding and the loan went through quickly once all info had been shared. Thank you for all your help. Helena Freudenberg
Polite efficient and helped me very quickly! Happy with how I was treated!
Quick simple, easy to contact and attentive
Fast friendly and efficient service. Thank you
Rhys helped me a lot. He is asking straight to the point questions and giving you the answers that you need to know.
Very fast and very prompt, fantastic
Very good nice and quick
Wouldn’t bother with these my hubby tried for a loan with them they said yes then soon as they had his bank statement they refused said they didn’t think he could pay it back. He wouldn’t of tried for it if he knew he couldn’t pay it back they actually done us a favour really in the long run because we went with the BANK after got one of them lot less interest and a lot less to pay back a month.and got more money so please don’t judge people says a lot when we can get a bank loan but not mal it says more about this company really doesn’t it
No issues and thorough
I was very pleased with the service and it was all very easy to understand
It was fast and relatively easy, I had an account officer who related to me directly.
Really easy and excellent company. Would totally recommend. They give people a chance
Very helpful company and a very nice operative who phoned me. I would recommend.
Fast and efficient highly recommend, very helpful on the phone
Customer service was second to none. Kept me updated the whole way through my application and those who I spoke with and sent emails to were very courteous and helpful! Would highly recommend
Very professional and quick team Thank you for your help
Not a tick box mentality. Refreshingly Mal were prepared to understand the biggger picture and respond positively
Brilliant service and very quick and professional.
Very helpful and efficient service! Prompt replies and very quick. I am very happy I chose this company.
Fantastic paid out the same day not much interest to pay either very easy forms to fill out
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Loans by Mal UK is a financial services provider specializing in unsecured personal loans ranging from £1,000 to £5,000. The company offers flexible repayment terms of up to 36 months, with annual percentage rates (APR) between 22.0% and 93.8%. Targeting individuals aged 21 to 75 who earn a minimum of £1,300 per month and reside in the UK, Loans by Mal UK aims to provide fair and accessible lending options to those in need of financial support. Customers can apply for loans online and receive a quick in-principle decision, facilitating a straightforward borrowing process. The company is committed to delivering professional and responsive service, as evidenced by customer feedback highlighting their supportive approach during the loan application process. Loans by Mal UK prioritizes transparency and customer satisfaction, striving to be a reliable choice for individuals seeking personal loans.
Loans by Mal UK receives overwhelmingly positive feedback from customers, highlighting the quick and efficient service provided. Reviewers frequently commend the easy online loan application process and the professionalism of the staff, noting their friendly and courteous demeanor. Many express satisfaction with the rapid response times and the clarity of communication throughout the loan approval process. However, a few customers mention issues related to the bank's communication, indicating that they felt misled or unsupported at times. Despite these minor complaints, the majority of consumers report a very good experience, with several recommending the service for its reliability and ease of use. Overall, Loans by Mal UK is viewed favorably, with a strong emphasis on excellent customer service and quick loan processing.
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