Deal with Jason Bell has been great!
Deal with Jason Bell has been great!
Liberty First Credit Union receives high praise from customers for its exceptional service and friendly staff. Many reviewers highlight the helpfulness of employees like Shawna and Ellie, who provide clear explanations and make members feel welcomed. The credit union is noted for its rewarding interest on checking accounts and ease of loan processes, contributing to a positive banking experience. However, there are some complaints regarding mistakes in paperwork that have caused significant issues, such as delays in home sales. Despite these occasional setbacks, the overall sentiment remains overwhelmingly positive, with many long-term members expressing satisfaction with the institution's services. Liberty First Credit Union is generally regarded as a great place for financial needs.
7 months ago
My experience with Shawna was pleasant and rewarding. She was very helpful friendly, and was fun to work with. Thanks so much Shawna .
8 months ago
Andrew helped us out a lot. Explained everything well and made us feel welcomed!
Deal with Jason Bell has been great!
Super kind and helpful service. Always love going to the bank and seeing everyone!
Easy to work with employees, courteous and professional. Welcoming.
I had an amazing first-time experience with Liberty First Credit Union! From the moment I walked in, I felt like I was being truly listened to, not just given generic, corporate responses like I’ve experienced at other banks. One of the loan advisors took the time to walk me through my options, explain everything in a way that made sense, and made me feel genuinely cared for throughout the process. The team made the entire loan application process smooth and approachable, and the Loan Officer Manager was wonderful to work with as well. They valued building a relationship with me, which is something I hadn’t experienced elsewhere. It was clear they were interested in helping me succeed, not just treating me like another number. I’m so glad I chose Liberty First, and I’m looking forward to continuing my banking relationship with them!
Bridgette was super nice, walked me through all the steps of the loan process, and never once made me feel “less than” due to my low credit score. I highly recommend Liberty First.
I haven't done business with Liberty First Credit Union so why are you sending me things to sign and notifications like this one?
Great service
Very friendly and helpful in setting up my account.
Bridgette was very helpful and informational! She exceeded my expectations and was extremely friendly while doing so!
Great customer service. They helped me finance my vehicle fast and made it very easy. They were honest and offered good advice.
Super friendly and efficient!
Everyone was great and patient. Answered my questions until I understood them.
I’d simply have to say your staffs friendly personalities with honesty and being up front even though at the time my credit was very poor… but I’m determined to have a good credit rating in the near future…
I couldn't be more pleased with Liberty First Credit Union.I have used their services for over 5 years. The new LaVista location is convenient for me. Banks don't do what this credit union does for me. Josiah is beyond good. Good service goes a long way with me. If you are looking for a great Credit Union Officer then please call Josiah. You won't be disappointed. Mark J
Nellie Louge was a great help with the process of our refinancing. We have been in contact with Nellie since last August looking for a car and finally found one.
Shawna was awesome to work with. She got my car loan refinanced in one day!
Mi idioma no fue un límite para ellos ,se esforzaron para que todo saliera bien y poder abrir mi cuenta ,ya solo estoy esperando mi tarjeta ,muchas gracias 🙂
Terrible customer service nobody has reached out to me to ask me any questions regarding my account
Great folks to work with!
Doris was awesome to work with. This is my first experience using a credit union and she has made the experience great. She is there to answer even the smallest of questions. I would highly recommend to my friends.
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Liberty First Credit Union is a financial institution serving members across Lincoln, Seward, La Vista, and Omaha, Nebraska. The credit union offers a range of banking services, including checking and savings accounts, auto loans, home loans, home equity loans, personal loans, and credit cards. With a commitment to providing accessible financial solutions, Liberty First aims to meet the diverse needs of its members by offering competitive rates and convenient services. The company caters to individuals and families seeking reliable banking options that prioritize customer service and community values. With multiple branch locations, Liberty First Credit Union is dedicated to helping its members achieve their financial goals through personalized support and innovative tools, such as the CardValet app for managing card usage.
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