Really slow system with frequent pop…
Really slow system with frequent pop ups that get in the way
L
Claimed profile
Lenovo
Reviews 60•
1.3
Electronics1.3
Bad
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
⭐
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
1.3
Bad
60 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Lenovo has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Szybko i profesjonalnie
Obsługa mogłaby być lepsza, ale produkt w porządku.
Avoid Lenovo
Please stay away. I regret not reading reviews before purchasing. They lure you in witj false ads and its a different story once you make payment. Ad on laptop says order will be delivered in 5-7 days. Get an email 2days later saying order now due in 3-4weeks cos they ran out of stock and need to customise another one. I called to cancel and ask for refund because the timeline for delivery was too long. First person I spoke to apologised, saying because its their fault, a refund will approved and be back in my card within a few days. Spoke to someone else a different day who says give us 48-72hrs and all will be resolved. 72hrs later a different person had another excuse about the refund saying it still needs approval. They keep pushing me around with excuses refusing to refund a product is yet to leave their factory, delibrately delaying till they ship the Laptop. Dont waste your time or money. You are better off paying the extra cost at apple for a premium product. These people are terrible. Avoid Lenovo.
I’m extremely disappointed with my…
I’m extremely disappointed with my recent experience with Lenovo. I placed an order on the 20th and contacted customer support through the website’s chat feature right after. I was connected to a representative named Janvi, who told me that my order was on hold and asked if I wanted to confirm it so it could proceed. I clearly told him to keep it on hold because I needed time to decide if I wanted a better machine. I even asked him to confirm that the order was on hold, just so I could shop with peace of mind. I was told yes — the order is on hold. So, based on that assurance, I went ahead and spent time and money on a different machine. Then, today — out of nowhere — I received a message from the courier that my Lenovo order has been shipped. No warning, no confirmation, no update. Just a shipment notification. I immediately contacted Lenovo support again and was basically told there’s nothing they can do. The only option is to request a cancellation, and if that fails, I’ll have to pay a 20% restocking fee to return the product — a product I was assured wasn’t even moving! How is this acceptable? I trusted Lenovo's support, made financial decisions based on their response, and now I’m stuck with a product I didn’t want to confirm, facing fees for returning something I asked to be put on hold. That’s not just bad service — it’s completely unfair. This whole experience has been incredibly frustrating and disappointing. I expected better from a brand like Lenovo. It’s a shame.
Contact info
🌐
Website
lenovo.comPeople also looked at
1 / 2
All reviews
60 total • Write a review
Showing 51 - 56 of 56 reviews
LI
Una gran decepcion
Un portatil de un año y con muy poco uso se estropea pide codigo de recuperacion y no deja reparar.Una completa frustracion.Nunca mas comprare esa marca.Se ha enviado a reparar a la casa y me han dicho que perdere toda la informacion que tenia.
Date of experience: May 9, 2025
JM
Absolut 0 stjerner til Lenovo købte i…
Absolut 0 stjerner til Lenovo købte i dag to levono iPad + men oplader virkede ikke så prøvede to andre oplader men intet virkede, så ringede til en medarbejder som snakkede i et væk ville ikke høre hvad jeg sagde prøvede at forklare men pludselig sagde hun jeg kan ikke høre dig og lagde røret på, ringede så om igen fik en anden medarbejder i røret, som midt i samtalen lagde røret på så ingen hjælp at hente der vil nu gå i Elgiganten og returnere de 2 iPad sikken et dårligt firma føj siger jeg bare 😡
Date of experience: May 8, 2025
mp
Pc acquistato da mediaworld
Pc acquistato da mediaworld. In garanzia, rimandato indietro; non riuscivano a trovare il numero seriale. L'ho fatto riparare a mie spese, poi, da solo, con un click ho trovato subito il numero seriale. Non acquisterò più prodotti Lenovo.
Date of experience: May 7, 2025
SP
De la camelotte pas si bon marchéé..
De la camelotte pas si bon marché... j'ai fait l'acquisition d'un lenovo legion 7.... carte rtx 3070, processeur ryzen, ecran 144hz... à 2000 euros. On se dit, bon a ce prix cela devrait tourner au minimum décemment même pour du gaming ou de la 3D... mais depuis le 1er jour des choses bizarre se passent.. système instable, drop regulier de la connexion internet alors que mon colocataire lui n'a rien... mais soit! C'est peut être juste un probleme de certains drivers... je fais des mises a jour régulières mais rien ne change vraiment. Bon bah au moins il tourne la plupart du temps (ce que je trouve deja tres souple de ma part) et puis 2 ans et quelques mois plus tard, comme par magie tout commence a partir en vrille... l'ordinateur ne s'eteind plus, s’allume quand il le souhaite crash au bout de quelques heures d’utilisation et attention à ne pas le laisser inactif sinon il crash... résultat carte mère hors service raison impossible à déterminer ... autant dire achetez un nouveau portable monsieur. Et bien oui, va falloir y penser mais plus JAMAIS un lenovo, un sous produit comme j’en avais rarement vu... dépenser plutôt dans des marques certes un peu plus cher mais qui au moins auront la bien séance de fonctionner si vous en prenez soins.
Date of experience: May 5, 2025
A
Alfa
US
Compré un monitor C24-25
Compré un monitor C24-25, me acaba de caducar la garantía (caducó en enero y estamos a mayo). De repente se me ha apagado la pantalla y ya no enciende, no es problema del cable, es lateralmente la pantalla que ha decidido dejar de funcionar. Al ya no estar en garantía ni si quiera puedes ponerte en contacto con Lenovo y se desentienden.. Yo la pantalla la he cuidado como a mi coche.. estaba nueva nueva nueva. Creo que no hay claro ejemplo más descªrado de Obsolescencia Programable que este. La peor experiencia en una compra de mi vida, no vuelvo a confiar en un producto de Lenovo.
Date of experience: May 4, 2025
MF
Max Fax
US
Serwis lenovo w Polsce to kpina i…
Serwis lenovo w Polsce to kpina i onlina masakra każa robic ci jakies testy i robic screny i wgrywac jakies programy i robic tzw nowe instalacje systemu i testy , zglaszasz ze procesor intel sie grzeje do 100 stopni C a i nie widzi karty intel hd to on i co innego twierdz fakt wymienili cos tam ale nic nie zrobili z tym procesorem grzeje sie nadal do 100 stopni przy uzytkowaniu a powiem ze to lenovo Legion 5 Pro-16ITH6H procesor i7
Date of experience: May 3, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.