Review summary

Legal Uk Services has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

They take your case and then they don’t…

They take your case and then they don’t pay you. Total scam and con I will now be taking the matter to a small claim court myself. Do not use this company at all costs

A
Company has gone into administration

Company has gone into administration. Ive not been paid from a recent successful case. Ive now been advised that UK Legal Services failed to submit a document to the courts, and now my case likely been thrown out and money lost. Just another example of Broken Britain. Rogue operators, running dodgy companies. Which close and then reopen under other names. Whilst doing a runner with any profits. Leaving the consumer out in the cold.

Insolvency Imminent

Have just received an email from them to say they are about to appoint Administrators as the business is involvent. No mention of this on their website though! I had an awful experience and complained to the Legal Ombudsman. I was awarded compensation. I feel sorry for all those who will be impacted and end up with nothing.

RA
4 months after being asked for payment…

4 months after being asked for payment details for them to send me the money I was awarded - nothing except 1 email saying they had delays in processing payments, despite sending them details and emailing several times they are no longer responding to my mails - so guess they are just keeping money for their office party. Further action will be taken

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All reviews

481 total • Write a review

Showing 361 - 370 of 477 reviews
AL
4 out of 5 stars

I unfortunately did not get a tax…

I unfortunately did not get a tax refund but I was kept up to date with my case and very helpful and polite staff

Date of experience: March 24, 2021

SM
2 out of 5 stars

Not happy

I have been trying to email them but every email and every email addresse it just bounces back I have allso rang and was told I'm not on the system yet. My 14day runs out soon so I am not happy.

Date of experience: March 24, 2021

EF
4 out of 5 stars

Issues now resolved. Thank you

I want to contact them but email address provided bounces back saying not found! I stupidly clicked on an add on fb and now an investigation has been started on my behalf that I don't want pursued...ot said if you don't want to pursue this click on link...click on li k it takes you back to their website...only email address listed on that page and in the contact Us section 8s not found! not happy UPDATE: I was able to get a contact email address from the automated phone service and sent an email yesterday. I am now very happy as received a call from Legal Services this morning. The member of staff was very helpful, advised the email issues have been raised with technical department and my issue has now been resolved. Confirmation of this was also provided to me via email. Fantastic Customer service provided today. Thank you.

Date of experience: February 28, 2021

CA
3 out of 5 stars

Shop around first

I got compensation and paid them their 40% fee through bank account .. now I’m being hassled for money ... Communication is dire..

Date of experience: February 6, 2021

Sd
5 out of 5 stars

Bank charges.

I clicked on this web site with tongue incheek, not expecting it to go any further. Wow so glad I did. I got all my bank charges back from the 20years i had been paying. So I am over the moon with Legal UK. Thankyou Lagal UK. P.s well worth a try.

Date of experience: December 19, 2020

JQ
5 out of 5 stars

Great service

Great service would recommend to anyone.

Date of experience: December 16, 2020

CJ
5 out of 5 stars

Excellent service

Excellent service

Date of experience: December 15, 2020

P(
4 out of 5 stars

Money we didn’t have unless u applied…

Money we didn’t have unless u applied for

Date of experience: December 15, 2020

M
5 out of 5 stars

Clear and precise information on…

Clear and precise information on products, making it easy for us to choose the most suitable for our needs. Never felt rushed, and very happy with product.

Date of experience: December 15, 2020

D
4 out of 5 stars

Provided a good service

Provided a good service, overall was quite quick. Kept in contact so I knew what was going on. Personally my only negative would be that the fee was asked for after being paid the ppi instead of taken out automatically.

Date of experience: December 15, 2020

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