Review summary

Legal Uk Services has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

Based on reviews, created with AI

See what reviewers are saying

They take your case and then they don’t…

They take your case and then they don’t pay you. Total scam and con I will now be taking the matter to a small claim court myself. Do not use this company at all costs

A
Company has gone into administration

Company has gone into administration. Ive not been paid from a recent successful case. Ive now been advised that UK Legal Services failed to submit a document to the courts, and now my case likely been thrown out and money lost. Just another example of Broken Britain. Rogue operators, running dodgy companies. Which close and then reopen under other names. Whilst doing a runner with any profits. Leaving the consumer out in the cold.

Insolvency Imminent

Have just received an email from them to say they are about to appoint Administrators as the business is involvent. No mention of this on their website though! I had an awful experience and complained to the Legal Ombudsman. I was awarded compensation. I feel sorry for all those who will be impacted and end up with nothing.

RA
4 months after being asked for payment…

4 months after being asked for payment details for them to send me the money I was awarded - nothing except 1 email saying they had delays in processing payments, despite sending them details and emailing several times they are no longer responding to my mails - so guess they are just keeping money for their office party. Further action will be taken

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All reviews

481 total • Write a review

Showing 351 - 360 of 477 reviews
H
5 out of 5 stars

Money back from managed bank account

Easy to fill out forms all the hard work done by firm. Just sit and wait for offer of compensation to come through and enjoy the money.

Date of experience: July 27, 2021

KM
5 out of 5 stars

I think the service was easy quick and…

I think the service was easy quick and simple

Date of experience: July 27, 2021

KW
5 out of 5 stars

Absolute quality service from day…

Absolute quality service from day one,thank you

Date of experience: July 27, 2021

DW
1 out of 5 stars

Dont bother with these clowns

Dont bother with these clowns! I was waiting nearly two years for them to sort my pba claim for them to tell me eventually I have no claim. I think they won the claim and fleeced me for the money... Dont trust them!

Date of experience: July 22, 2021

J

Jan

US

1 out of 5 stars

Beware this firm - you could lose out more than once

I was contacted in April 2021 by this firm to tell me there were strong grounds to appeal the bank’s decision on missold PPI. They wanted to take it to the ombudsman. I agreed immediately - text confirmation there and then from them to say they were acting. I had not heard anything since so I requested an update yesterday. The response was it was now out of the timeframe for appeals, that it would have been rejected anyway because of things that the bank did in 2012. They didn’t even seem to be aware they’d written to me and were talking as if I were asking them now to appeal. In addition, the response didn’t seem to be aware that the strong case they had said I had was about an account taken out in 2005. So now, I’m unable to use a different law firm to appeal. So now, no financial compensation in spite of having a strong case for missold PPI. I feel this firm has let me down seriously. I get an apology on the phone today - I’m a disabled elderly woman who has been financially disadvantaged by this entire fiasco, now it would seem twice - once by the bank and now by the failure of this firm. Failures which lie in either poor and/or inaccurate advice, poor and/or inaccurate information when speaking to the ombudsman (wrong account!) and failing to keep the client informed - which has resulted in my being denied alternative legal support to pursue my case (out of time now). They don’t listen properly when you ring them, the person answering has a set routine of responses. Very poor practice. I wouldn’t touch them with a barge pole and I’m ringing the Law Society tomorrow about the quality of this practice.

Date of experience: July 22, 2021

R
5 out of 5 stars

Legal UK Services dealt with my…

Legal UK Services dealt with my irresponsible lending complaint and got me back enough money for a Holiday! Great service, the staff were really easy to deal with and kept me updated all of the time.

Date of experience: July 22, 2021

c
5 out of 5 stars

fantastic legal firm

fantastic legal firm, didn't expect to get anything and got £4700 back , but really genuine friendly staff , Simon i dealt with mostly was especially great, really helped me through the process , recommend to anyone

Date of experience: July 22, 2021

SL
1 out of 5 stars

You are taking money out my account on…

You are taking money out my account on a weekly basis.Why?

Date of experience: June 29, 2021

MD
1 out of 5 stars

This company is a waste of time

This company is a waste of time, 15wks and still no update from them. When I called I was told they had an internal problem, yeah they need to close down. DO NOT USE.

Date of experience: June 28, 2021

MB
1 out of 5 stars

They are a waste of time.

They are a waste of time. Never reply to any emails. I think they like building people's hope up and are doing nothing. They need reporting so they can't keep doing this to people

Date of experience: May 25, 2021

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