SO VERY DISAPPOINTING
Over the last 5 months, I have been working with your company for signs for my shop.. Finally, they are finished. Then I'm refund part of my payment. Asked to pay the freight into PayPal, taking up more time. Then refunded again. Then asked to deposit money into an Australian account, but the person is deceased. Now I am trying to get my money back. Then asked to bank into another Australian account, but the bank denied it. More time wasted. I was promised I would get a refund once I received the goods, but still had to pay up front. At this stage, I've lost money in the deceased account. Then asked to pay into a wallet account. By this stage, I have had enough. And sent an email saying to keep the signs; I've lost so much money. Then a reply comes back asking to put money into another account. So disappointing that a major company treats a customer this way. Since saying I'm not sending any more money, I have not heard anything to say, "Let us sort this out for you. Is there anyone in this company who can help with this issue? I just want the signs I paid for. Saying for all the inconvenience they will pay for the freight but had to pay for it and wait for a refund. They money was paid upfront and they decided to refund part of it back.
