Review summary

Lance - Freelance Banking has mixed reviews from customers. Customers particularly appreciate service, though some mention concerns about customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

D

Dianalune

3 out of 5 stars
What did i even expectd from an online…

What did i even expectd from an online frelance banking… I ddnt like my experience here. For people who are used to traditional banking system, when everything is not online — dont waste you time here

RS

Rhion Saito

1 out of 5 stars
I think it's safe to say this company…

I think it's safe to say this company was an exit scam. Multiple people report suspicious account closures by one person, "Colin." I fortunately did not deposit any money into my Lance account when it still existed, but others have not been so lucky and have gotten scammed out of thousands of dollars. I tore up my Lance card about a week ago. The app no longer exists on the AppStore, their Instagram has been abandoned since 2022 and their website is similarly dead. This company should be investigated.

SE

Sarah Evans

3 out of 5 stars
Lance has sent me a check but I…

Lance has sent me a check but I couldn't get it cashed and that's not right I've messaged them over and over again because I took the check to ace check cashing here in Lumberton NC and they said they can't verify it so I messaged them to call them and verify it so I can cash it and get my money my messages is ignored

DS

Daniel Smith

1 out of 5 stars
Scam

I've had the account open for 2 years and only started using it recently. I had one single transaction and they closed my account. Now I have $35.52 that I cannot access. And they will not let me transfer it out. This bank is a scam 100%. Avoid

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

lance.app

All reviews

100 total • Write a review

Showing 61 - 70 of 96 reviews
WT
5 out of 5 stars

A+++

A+++++++++++++

Date of experience: February 2, 2022

C
5 out of 5 stars

Good bank great asset to my business

Good bank great asset to my business

Date of experience: February 2, 2022

G
1 out of 5 stars

I communicated many times with support…

I communicated many times with support about my issues. Support was friendly and, I assume, as helpful as they could be. My concerns were never solved. I was only told that my issue would be escalated and a team was reviewing it. This happened a few times and my issue was never solved or explained. The one feature that I wanted (to be able to somehow identify which client or business the money was coming from vs "Transfer") has not happened in the time that I have paid for the service. I'm beginning to not trust leaving my money in this new bank account so I don't think I'll be using it at all.

Date of experience: February 1, 2022

c
5 out of 5 stars

As a creator Lance is a godsend

As a creator Lance is a godsend. Truly everything I need in a bank account- I’m more organized with my business now than ever before.

Date of experience: February 1, 2022

A
5 out of 5 stars

Super easy to work with

Super easy to work with. Great customer service and keeps me super organized!

Date of experience: February 1, 2022

J

Jai

US

5 out of 5 stars

This is THE BEST way to bank for freelancers!!!

This is THE BEST way to do finances as a freelancer!! It makes everything about banking so simple for me as someone whose income flows vary (read: helps me be more responsible with my money). If you’re a freelancer, you need this bank account!!

Date of experience: February 1, 2022

M
5 out of 5 stars

So far so good

So far so good. No complaints

Date of experience: February 1, 2022

S
5 out of 5 stars

Great

I was so excited when I found Lance it’s perfect for a small business . It’s got all the important things right in the app

Date of experience: February 1, 2022

J
3 out of 5 stars

Hard to get a hold of.

Hard to get a hold of.

Date of experience: February 1, 2022

R
1 out of 5 stars

Closed account without warning

After notifying lance I had 2 large deposits pending my account was closed the next business day without notice, warning, or explanation! Pick a different bank!

Date of experience: February 1, 2022

Previous1•••678•••10Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.