Review summary

Lance - Freelance Banking has mixed reviews from customers. Customers particularly appreciate service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

D
What did i even expectd from an online…

What did i even expectd from an online frelance banking… I ddnt like my experience here. For people who are used to traditional banking system, when everything is not online — dont waste you time here

I think it's safe to say this company…

I think it's safe to say this company was an exit scam. Multiple people report suspicious account closures by one person, "Colin." I fortunately did not deposit any money into my Lance account when it still existed, but others have not been so lucky and have gotten scammed out of thousands of dollars. I tore up my Lance card about a week ago. The app no longer exists on the AppStore, their Instagram has been abandoned since 2022 and their website is similarly dead. This company should be investigated.

SE
Lance has sent me a check but I…

Lance has sent me a check but I couldn't get it cashed and that's not right I've messaged them over and over again because I took the check to ace check cashing here in Lumberton NC and they said they can't verify it so I messaged them to call them and verify it so I can cash it and get my money my messages is ignored

Scam

I've had the account open for 2 years and only started using it recently. I had one single transaction and they closed my account. Now I have $35.52 that I cannot access. And they will not let me transfer it out. This bank is a scam 100%. Avoid

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

lance.app

All reviews

100 total • Write a review

Showing 41 - 50 of 96 reviews
M
1 out of 5 stars

Can't activate card and I've let…

Can't activate card and I've let customer support know. The phone number has been busy over 24 hours

Date of experience: March 14, 2022

R

Ray

US

1 out of 5 stars

I lost my wallet and been requested a new card and haven’t received it

I lost my wallet and I requested for a new card and all they’ve done is given me different phone numbers of other departments that you either can’t get through to talk to anyone or that don’t help you at all and just try to give you another phone number to be able to get a new card but it’s just the old round around. I’m very disappointed ☹️

Date of experience: March 14, 2022

c
4 out of 5 stars

I love LANCE

I love LANCE!!!!!!!!!!!!!!!!!!¡

Date of experience: March 9, 2022

T
1 out of 5 stars

horrible customer service

horrible customer service

Date of experience: March 8, 2022

SM
5 out of 5 stars

The services are great

The services are great, however, we need for you to add check deposits as a value added service. Our clients write us checks once in a while.

Date of experience: March 4, 2022

A
5 out of 5 stars

Awesome bank

Awesome bank

Date of experience: March 3, 2022

c
1 out of 5 stars

Slow transfer and no customer support

Slow transfer and no customer support. Waste of time. As soon as my deposit shows up I’m closing

Date of experience: March 2, 2022

M
5 out of 5 stars

It's a good one never any problems

It's a good one never any problems

Date of experience: February 23, 2022

c
5 out of 5 stars

Fw the bank

Card works on everything except zelle

Date of experience: February 19, 2022

c
4 out of 5 stars

Good

Good still gotta try ir

Date of experience: February 12, 2022

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