Review summary

Lance - Freelance Banking has mixed reviews from customers. Customers particularly appreciate service, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

D
What did i even expectd from an online…

What did i even expectd from an online frelance banking… I ddnt like my experience here. For people who are used to traditional banking system, when everything is not online — dont waste you time here

I think it's safe to say this company…

I think it's safe to say this company was an exit scam. Multiple people report suspicious account closures by one person, "Colin." I fortunately did not deposit any money into my Lance account when it still existed, but others have not been so lucky and have gotten scammed out of thousands of dollars. I tore up my Lance card about a week ago. The app no longer exists on the AppStore, their Instagram has been abandoned since 2022 and their website is similarly dead. This company should be investigated.

SE
Lance has sent me a check but I…

Lance has sent me a check but I couldn't get it cashed and that's not right I've messaged them over and over again because I took the check to ace check cashing here in Lumberton NC and they said they can't verify it so I messaged them to call them and verify it so I can cash it and get my money my messages is ignored

Scam

I've had the account open for 2 years and only started using it recently. I had one single transaction and they closed my account. Now I have $35.52 that I cannot access. And they will not let me transfer it out. This bank is a scam 100%. Avoid

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

Website

lance.app

All reviews

100 total • Write a review

Showing 11 - 20 of 96 reviews
D

Don

US

1 out of 5 stars

Fraudulent transaction was made in my…

Fraudulent transaction was made in my account. I spoke with fraud department to confirm that my account was compromised. I'm unable to use my account because it's closed and no card has been issued due to the lack of customer service.

Date of experience: August 21, 2022

TD
1 out of 5 stars

My account has been closed and my funds…

My account has been closed and my funds with it. No customer service number to call and find out information on the supposed suspicious activity or to confirm the return of my funds. I found a number for customer service listed by Lance but it goes to Campbells snack foods...dont trust this company ***edit after reply*** the suspected suspicious activity doesn't address any specifics. I run a legitimate business with a business license validated by my city of residence and should be able to dialogue about what activity was in question on my account. And the email only addressed part of the funds in the account, not my most recent deposit. Your reply is inadequate

Date of experience: August 18, 2022

c
1 out of 5 stars

Zero customer service

Zero customer service, can't deposit check through app, have had 2 customers pay me over a week ago and hasn't posted to my account. Stay away from these people

Date of experience: August 17, 2022

CB
1 out of 5 stars

Stole my money and closed my account

Michael Butler This company is terrible they closed my account with over 15 grand in it it has been over three weeks and I have not received a check I have been reaching out for some type of tracking number they never respond to my emails they keep telling me to wait for an email from a representative never received anything someone needs to report them

Date of experience: August 7, 2022

c
5 out of 5 stars

I like lance they're recognized by…

I like lance they're recognized by paying platforms I use and convenient for me to. They have self explanatory app you can download to your phone makes life easier in a freelancers world. Easy to apply and fast approval. I recommend them.

Date of experience: July 16, 2022

c
1 out of 5 stars

No customer service I funded my account…

No customer service I funded my account and it was immediately taken and they closed my account. I'm still trying to find out where my funds have disappeared to

Date of experience: July 16, 2022

c
5 out of 5 stars

Easy to use and set up

Easy to use and set up I’m new to the lance family but I have no complaints

Date of experience: July 14, 2022

c
5 out of 5 stars

Good awesome

Good awesome

Date of experience: July 13, 2022

c
1 out of 5 stars

Google check deposit doesn't work right?

Google check deposit doesn't work right?

Date of experience: July 12, 2022

c
3 out of 5 stars

I like Lance

I like Lance. My only complaint is that it takes them a while to answer questions and i can't find a customer service number.

Date of experience: July 10, 2022

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