Over a year ago
Ordered a T-shirt and received a hat. Currently been stuck in online chat for 15 minutes, agent has stopped responding.
I paid $50 aud for express shipping and didn’t receive my package for 16 days
speedy delivery great product
super gute schuhe und trotz übersee schnelle lieferung. lief alles glatt 👍🏻
Good communication and updates with orders.
Very fast delivery of the t shirt. I was afraid it would not arrive in time for a birthday gift…. Arrived VERY quickly!!!! Great job
Quick and easy service
Great service all the way from Las Vegas
Qualität und Verarbeitung super.
Very reliable company.
I asked for a new qr code because I accidentally deleted mine and haven't even received an answer yet
Good quality product delivered quickly would recommend using
Clothing was very good and delivered on time.Very happy.
Easy to use lots too choose from
Perfect quality and shipping was on time 👍
First class
Parfait! Je ne connaissais pas ce site alors, j’avoue avoir eu des craintes, c’est pour cela que j’avais payé par Paypal au cas où. Tout s’est parfaitement bien passé. Je reçois un mail pour le suivi, et la livraison s’effectue en temps et en heure. Merci
Really good value and good quality.
My order came through fine. However the return was pain staking. The person who helped me was great, but your system is slow: it took weeks to get a code to return it and further weeks to get my money back.
Great nice internet site happy for my shirt
It was very good quality and reasonably priced. Delivery was excellent
Based on analysis of 28 reviews rated 1-2 stars for Kitbag
“Avoid at All Costs – Unreliable Service and Broken Promises I placed an express delivery order with Kitbag on Monday...”
“After contacted the customer service several times now, and ask them how to fix this, they say "we will look into thi...”
“Given the urgency, I paid extra for express shipping, expecting timely processing and delivery”
“Avoid at All Costs – Unreliable Service and Broken Promises I placed an express delivery order with Kitbag on Monday...”
“I sent clothes back long time ago paid over 1500 swedish sek they recieved order and never paid my money back”
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Kitbag is an online retail platform specializing in sports merchandise, offering a wide selection of apparel, accessories, and memorabilia for fans of various sports. The company provides products from a range of teams and leagues, catering to sports enthusiasts looking to support their favorite clubs. With a focus on quality and authenticity, Kitbag sources officially licensed merchandise, ensuring customers receive genuine products. Targeting both individual consumers and sports organizations, Kitbag aims to meet the needs of fans seeking to express their loyalty through merchandise. The platform is designed for user convenience, featuring an intuitive interface that allows customers to easily browse and purchase items online. By providing a comprehensive range of sports-related products, Kitbag positions itself as a go-to destination for avid sports fans.
Kitbag receives a mix of feedback, with many customers praising the fast delivery and quality of products. Reviewers frequently highlight their satisfaction with the speed of service, noting that items often arrive quickly and securely. However, a significant number of complaints arise regarding order accuracy, with several customers reporting receiving incorrect items or experiencing issues with returns. Some express frustration over unresponsive customer service, particularly when trying to resolve issues related to wrong items or refunds. While many appreciate the overall shopping experience, the inconsistency in order fulfillment and customer support dampens the overall sentiment. Despite the positive experiences shared, the recurring issues with order discrepancies and service reliability lead to a cautious recommendation.
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