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HomeBusiness ServicesKelly Toyota Of Hamburg Reviews

Kelly Toyota Of Hamburg Reviews

3.75 out of 5 stars
3.75 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.75 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

Timothy Martin
Timothy MartinFeatured

2 days ago

2 out of 5 stars

Long Wait Times

Even though I liked the customer service, the wait times for my vehicle's service were longer than I would have liked. They should work on improving their efficiency.

Timothy Rodriguez
Timothy RodriguezFeatured

2 days ago

3 out of 5 stars

Average Service

I expected more after hearing great reviews. The service was average, and I felt like I was just another customer. Not bad, but not exceptional either.

Joseph Davis
Joseph DavisFeatured

2 days ago

5 out of 5 stars

Great Service Experience

I had a fantastic experience at Kelly Toyota Of Hamburg. The staff was friendly and very helpful in guiding me through the purchase of my new car. Highly recommend!

Kimberly Garcia
Kimberly GarciaFeatured

2 days ago

4 out of 5 stars

Good Experience with Minor Issues

I had a good experience purchasing my car, but there were minor issues with the paperwork that delayed things. Overall, I'm satisfied with my purchase.

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Patricia Perez
Patricia Perez
1 reviews
2 days ago
5 out of 5 stars

Excellent Customer Support

I had my car serviced here and was very pleased with the customer support. They explained everything clearly and even offered me a complimentary car wash!

Helpful?
Matthew Anderson
Matthew Anderson
1 reviews
2 days ago
5 out of 5 stars

Friendly Staff and Quick Service

The staff at Kelly Toyota Of Hamburg were incredibly friendly and made my car servicing experience quick and hassle-free. I will definitely be back!

Helpful?
Michael Lee
Michael Lee
1 reviews
2 days ago
5 out of 5 stars

Very Knowledgeable Team

The team at Kelly Toyota knows their stuff! They helped me choose the perfect model based on my needs. I appreciated the personal touch throughout the process.

Helpful?
Emily Gonzalez
Emily Gonzalez
1 reviews
2 days ago
4 out of 5 stars

Good Selection, Slight Delay

The selection of vehicles was impressive, and I found the car I wanted. However, the paperwork took longer than expected. Still, I would return for my next vehicle!

Helpful?
Christopher Thompson
Christopher Thompson
1 reviews
2 days ago
3 out of 5 stars

Quality Service, but High Prices

I found the service quality to be top-notch, but I thought the prices for maintenance and repairs were higher than I expected. A little more competitive pricing would go a long way.

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Dorothy Smith
Dorothy Smith
1 reviews
2 days ago
2 out of 5 stars

Too Pushy Sales Tactics

While I ended up purchasing a car, I felt the sales tactics were a bit pushy. I would prefer a more relaxed atmosphere when making such a big decision.

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Daniel Davis
Daniel Davis
1 reviews
2 days ago
3 out of 5 stars

Decent Overall

My visit was decent. The sales team was knowledgeable, but I felt a bit pressured to make a decision quickly. I appreciate their enthusiasm, but I prefer to take my time.

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Emily Johnson
Emily Johnson
1 reviews
2 days ago
4 out of 5 stars

Smooth Purchase Process

Buying my car was surprisingly easy at Kelly Toyota. The staff walked me through every step, and I appreciated their transparency about pricing.

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Frequently asked questions for Kelly Toyota Of Hamburg

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About Kelly Toyota Of Hamburg

Kelly Toyota of Hamburg is an automotive dealership that specializes in the sale of new and pre-owned Toyota vehicles. The business offers a range of services including vehicle maintenance, repairs, and financing options for customers. Additionally, Kelly Toyota of Hamburg provides parts and accessories for Toyota vehicles.

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Business Services

Review summary

Kelly Toyota Of Hamburg receives a mix of feedback from customers, highlighting both strengths and areas for improvement. Many reviewers praise the friendly and knowledgeable staff, noting their excellent customer support and the smooth purchasing process. Experiences with the service department are generally positive, with some customers appreciating the quick service and quality of care. However, a common complaint revolves around long wait times for vehicle service, which some feel detracts from the overall experience. Additionally, a few customers express concerns about high prices for maintenance and repairs, as well as feeling pressured by sales tactics during the car buying process. Overall, while there are notable strengths in customer service and vehicle selection, the wait times and pricing issues suggest room for enhancement.

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Based on reviews, created with AI