Excellent Customer Support
I had my car serviced here and was very pleased with the customer support. They explained everything clearly and even offered me a complimentary car wash!
2 days ago
Even though I liked the customer service, the wait times for my vehicle's service were longer than I would have liked. They should work on improving their efficiency.
2 days ago
I expected more after hearing great reviews. The service was average, and I felt like I was just another customer. Not bad, but not exceptional either.
2 days ago
I had a fantastic experience at Kelly Toyota Of Hamburg. The staff was friendly and very helpful in guiding me through the purchase of my new car. Highly recommend!
2 days ago
I had a good experience purchasing my car, but there were minor issues with the paperwork that delayed things. Overall, I'm satisfied with my purchase.
I had my car serviced here and was very pleased with the customer support. They explained everything clearly and even offered me a complimentary car wash!
The staff at Kelly Toyota Of Hamburg were incredibly friendly and made my car servicing experience quick and hassle-free. I will definitely be back!
The team at Kelly Toyota knows their stuff! They helped me choose the perfect model based on my needs. I appreciated the personal touch throughout the process.
The selection of vehicles was impressive, and I found the car I wanted. However, the paperwork took longer than expected. Still, I would return for my next vehicle!
I found the service quality to be top-notch, but I thought the prices for maintenance and repairs were higher than I expected. A little more competitive pricing would go a long way.
While I ended up purchasing a car, I felt the sales tactics were a bit pushy. I would prefer a more relaxed atmosphere when making such a big decision.
My visit was decent. The sales team was knowledgeable, but I felt a bit pressured to make a decision quickly. I appreciate their enthusiasm, but I prefer to take my time.
Buying my car was surprisingly easy at Kelly Toyota. The staff walked me through every step, and I appreciated their transparency about pricing.
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Kelly Toyota of Hamburg is an automotive dealership that specializes in the sale of new and pre-owned Toyota vehicles. The business offers a range of services including vehicle maintenance, repairs, and financing options for customers. Additionally, Kelly Toyota of Hamburg provides parts and accessories for Toyota vehicles.
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Kelly Toyota Of Hamburg receives a mix of feedback from customers, highlighting both strengths and areas for improvement. Many reviewers praise the friendly and knowledgeable staff, noting their excellent customer support and the smooth purchasing process. Experiences with the service department are generally positive, with some customers appreciating the quick service and quality of care. However, a common complaint revolves around long wait times for vehicle service, which some feel detracts from the overall experience. Additionally, a few customers express concerns about high prices for maintenance and repairs, as well as feeling pressured by sales tactics during the car buying process. Overall, while there are notable strengths in customer service and vehicle selection, the wait times and pricing issues suggest room for enhancement.