Karen Potter The Estate Agent Reviews

Exceptional end to end service. Valuation, listing, communication, Feedback ( following accompanied viewings) . Every single step was truly first class. Communication was always prompt and with detailed valuable feedback and updates. I couldn't ask for any more. The sale progressed effortlessly and ahead of schedule. They worked hard to make it look so easy. As Tina so aptly phrased this experience. Simply the Best .. better than all the rest. (Whom I have used on occasion over the years).

I honestly can’t thank Jemma enough for all her help with selling my house. From start to finish, she was an absolute angel, calm, kind, professional, and always on top of everything. When the first sale fell through, she found a new buyer within a week (for more than the original offer!) and handled everything that came up after that, including some tricky survey issues and working with my solicitor while I was out of the country. She kept me updated every step of the way and made what could’ve been a really stressful process feel totally manageable. I’ve no idea how she does it, but she was always cheerful, reassuring, and clearly knows her stuff. Massive thanks to Jemma and the team at Karen Potter We would 100% recommend them!

I purchased my property through Jemma and the team at Karen Potter, and I couldn't be happier. Jemma was always positive and highly responsive, providing consistent updates and ensuring a smooth process from start to finish. I highly recommend their services!

Karen Potter and team are my go to Estate Agents in Southport! Karen, remembers who you are and then ensures the team help you all aspects - My contact Jemma was professional, charming, witty and a pure gem and credit for the organisation!

Amazing service from the start to the end. Jemma kept us updated with regular updates and chased up the progress of the sale with solicitors and the seller. Very good communication, would recommend.

Jemma was absolutely fantastic with helping us purchase our home. She was always available to answer questions, and proactive with communication on behalf of the sellers. Always very positive and made us feel at ease throughout.

A very reliable company I recently bought a house through Karen Potter and i am very thankfull for their support and guidence so reliable they are indeed

Karen Potters have been exceptional- again. From valuation to completion this team are the only choice for me. Huge shout out to Jemma for the extra mile she’s gone during my recent sale to keep in touch, make the sale go through on time and always with a positive attitude. Thanks Jemma and team.

Matthew came to take details of property on Thursday 10th October 2024 took photo's and advised to sign paper on Monday 14th October Property went on Market Tues 15th notified viewing on Wednesday 16th First offer rejected 2nd offer accepted Further viewing by office staff Sale completed 10th December 2024 Excellent proactive service from beginning to end Kept up to date on progress and given constant re assurance that all going to plan

We have just bought our first home with Karen potter and I couldn’t recommend them enough! Paige dealt with our sale and was absolutly fantastic, very professional and so helpful, it made the process go smoothly and enjoyable! The whole team were amazing!

Excellent experience visiting this Estate Agents . From moment I walked in I was greeted and made to feel valued and welcome . Jemma was so helpful, friendly and professional. What I particularly liked about her was she listened to me about what I was looking for and what sort of property would work for me . I felt this was crucial and she quickly understood what I required. Also she emailed me immediately after my visit not only to send me property details but also to say it was good to meet me . Compared to other recent experiences she was a breath of fresh air in what can be the start of a stressful process in looking to move house especially as I’m from out of the area . If all of Karen Potters staff are like Jemma it makes the whole process of property searching easier knowing you have confidence and trust in the person assisting you . Highly recommend them.

From the moment Matt walked through to value my house I knew they would be the team to sell my house. The best estate agents in Southport and I got a few values to compare but only felt confident in them. They got the price of the house spot on, marketed it well and everything was just taken care of. They made the experience stress free and were so professional. Nothing was too much trouble, their communication was excellent and all the office staff were so friendly and always got back to me. Cannot find a single fault or even recommend any improvements. The people that did the viewings were great and again informative, friendly and professional. Cannot recommend enough I’d give them an 11/10 if it were possible. Everything ran to time and they kept everything well managed in the chain. I cannot thank the team enough.

I have just sold my house with Karen Potter and from start to finish they have been fantastic. Matt gave us really helpful advice in the early stages and Paige and the other ladies were fantastic negotiators and kept us fully up to date throughout. They carried out many accompanied viewings and nothing was too much trouble. Karen demands the highest standard from all her employees but there is also a lovely, happy atmosphere within the office. I would definitely recommend using them for your house sale.

I called Karen Potter The Estate Agents today with a query about maximising my property's potential, whilst making it clear that at present, I'm not currently intending to sell my property. Karen Potter took my call, I briefly explained my situation, and in return she outlined what current buyers are searching for, and commented on some changes I want to make to my property, outlining one or two potential pitfalls. What a refreshing and honest conversation I had with her, knowledgeable, friendly while professional, and with a wealth of property experience to boot. These days it's a welcome surprise to call any organisation and have your call answered within seconds, and time spent helping me with my query, despite there being no obvious business benefit. That said, should I come to sell or buy in the future, I wouldn't hesitate to contact Karen Potter - who made an excellent and lasting impression.

Due to a succession of problems, I ended up getting most of the way through buying several flats in Southport before one successfully completed, which meant I worked with several different estate agents. From my perspective, Karen Potter was consistently the most helpful and supportive throughout the entire purchase process: they were much more proactive about helping the purchase complete than any other local estate agent. Perhaps if you're lucky and have a transaction that works perfectly smoothly, it won't make much difference, but my experience tells me problems often show up during the conveyancing process. Karen Potter were absolutely key to resolving the problems I had with the flat I did purchase. If I were ever buying in Southport again, I would genuinely pay a premium for a property that was listed with Karen Potter rather than any other estate agent. If and when I come to sell, I am definitely going to be talking to Karen Potter first.

A very professional service received from Karen Potter and her staff. Katie Rimmer rang regularly to ensure liason between solicitors and the purchaser and vendor. I would definitely recommend.

Highly recommended. We sold our father's flat through Karen Potter. They were knowledgeable and dedicated from start to finish. A complicated sale because of a leasehold property, but they handled it marvellously. I'd particularly single out Paige, who kept us informed throughout the whole sale. Nothing was too much trouble for her, friendly and professional from start to finish. Great company, great service.

Incredible experience, definitely the best estate agents in Southport, so well supported by Anna, then Paige and the whole team. Right the way from the start to finish, compared to previous experiences with estate agents this was genuinely incredible, I'm not based in Southport so the sale was handled remotely, and it wasn't ever an issue, and i was always well informed. Karen Potter estate agents in truly one in a million ! Thanks again all.

Karen and her team were appointed by JOhn Thomson of Thomson CS Ltd to assist with the sale of a block of flats in Southport. The whole process was handled in an exemplary manner from start to finish and delighted they were recommended to us. The sale has successfully completed and a massive thanks to everyone involved - thoroughly recommend them

I could write a book of good comments about Karen and her staff. It might be possible (but I doubt it) to find an agent in Southport as good. But you could certainly not find one better ! Enormous help was cheerfully and willingly provided to us before putting our (vacant) house on the market as it needed repairs doing and generally refreshing. Karen sourced and arranged all the workmen for us at very reasonable cost. Then the house sold at the full asking price within days of marketing commencing. Following sale, Paige has been in constant touch with the buyer, us and the respective solicitors to update everyone on the conveyancing situation. Faultless, personal, efficient service in every way and with a smile. True excellence and deserving of my highest commendation.