Fantastic service and support
Fantastic service and support completing 2 wills and 4 LPA's. Nic explained everything very clearly, and was always available for a home visit or a phone call. Highly recommended.
Just Wills & Legal Services
Reviews 208•
4.8
Business Services4.8
Excellent
208 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.8
Excellent
208 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Just Wills & Legal Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
✨
Based on reviews, created with AISee what reviewers are saying
Professional and caring
Very happy with the service received from Yulia Newport. She was professional, super efficient, knowledgable and caring when obtaining all the information she needed to be able to provide the services we required. The services were very competitively priced especially as it included two house visits. Highly recommend and have recommended their services to family and friends.
Just Wills and Legal services. Richard Green
Our will writer, Richard Green, provided us with an excellent level of service. He is based in Hereford and was always on call and prompt to our enquiries. He talked us through the process of writing our wills and gave solid advice throughout. I have recommended him to my friends. Very well done!
Nicoli Bev was absolutely brilliant…
Nicoli Bev was absolutely brilliant professional knowledgeable from the moment we met to the moment we signed the final documents . Couldn’t recommend the company and service enough
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All reviews
208 total • Write a review
Showing 61 - 70 of 204 reviews
MM
Couldn’t even be bothered to print my…
Couldn’t even be bothered to print my name correctly on the front page of the will. As You haven’t managed to type my name out correctly in this e-mail. The name is MacGregor not Macgregor. It has a capital letter after Mac in the same way as MacDonald, MacInnes, MacIntosh, MacLean. When I pointed this out to your representative that the last thinks my family will see when dealing with my final will is my family name written incorrectly. The ignorance and arrogance of your representative saying “well the letters are right, so it doesn’t really matter, it’s still legal”. That isn’t really the point. The surname is printed on the front page of the will by people who were happy to take my money but too lazy and ignorant to make sure what they were doing was correct. When I asked if it could be rectified as I’m not happy with it, the answer was, “I don’t think they will change it as the letters are right even if it isn’t written as you want it”. As I want it !!!! You mean my name, written as it should be. Is that really too much to ask. Most children could have written it correctly. Just a quick look on the internet would have shown you how to write it correctly. I take great pride in my name and my history, to have it written incorrectly is insulting and disrespectful. As an update to my original review I received a phone call from a Mr Andy Price, Sales Director of the company who was very understanding and apologetic and who understood that the basics of a legal document is to get the clients name correct on the official paperwork. He came across as very professional and genuine and promised me this should not have happened and he had spoken to the original representative to say if the names are not written correctly or the client is not happy with something then it is the companies responsibility to ensure it is corrected and the client is happy. Two days after the phone call with Mr Price the wills were corrected and put through my letter box and a beautiful box of flowers had also been left. This was a very nice touch. Thank you Mr Price from a now very happy customer.
Date of experience: January 11, 2024
MA
Jane was amazing and very patient
Jane was amazing and very patient, she explained everything in simple terms and allowed us to make the decision on what was right for us.
Date of experience: December 6, 2023
cL
Very helpful and was easy to …
Very helpful and was easy to understand.
Date of experience: November 29, 2023
IJ
Ian J
US
Hightly Recommended
A very easy process that will save a lot of money when time comes. So pleased with Jane, our advisor who had plenty of time and patience explaining how our wills would work for us. We have already recommended Jane to several friends and family who are all very happy.
Date of experience: November 17, 2023
SD
I would very readily recommend Richard…
I would very readily recommend Richard Green with the assistance of making a will. Richard is kind, patient and very professional. He has helped me on a number of occasions and has made each experience, informed and smooth going. Thank you Richard for all of your help.
Date of experience: November 16, 2023
AE
Having started the journey with Richard…
Having started the journey with Richard on behalf of my Husband and I in 2021 to obtain documentation not required whilst living in France for the previous 20 years ie: Trusts/ PofA/ Wills/ regrettably it ground to a halt when my Husband died unexpectedly! Richard Green was able to 'pick up the pieces' once again this year for me - Thank you for your patience Richard.
Date of experience: November 12, 2023
TW
Wills
Richard was informative, professional and catered exactly for our needs, explaining all protocols simply and effectively. Definitely would recommend Richard to anyone wishing to sort their future finances. Thank you Richard
Date of experience: November 4, 2023
PG
Easy process from start to finish.
We had everything completed from, mirror wills, Power of Attorney, and trust funds all set up with several home visits from Richard. I know for a lower price all this can be done on line or over the phone, but I would recommend Just Wills and Legal Services, as it just gave us that added air of confidence and security knowing that everything was all talked through and completed face to face through several visits from Richard in Hereford. I would recommend this company and Richard whom we dealt with personally, to anyone who maybe also thinking of preparing these things for the future.
Date of experience: November 1, 2023
MT
A great job done. Hassle free.
We used Jane V several years ago to help us with writing our first Will. Because of the exelant way that Jane dealt with that my wife and I felt that it would be a good idea to ask her to help us with the latest one. She has done a great job. Nothing too much trouble, well done.
Date of experience: October 31, 2023
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