Fantastic service and support
Fantastic service and support completing 2 wills and 4 LPA's. Nic explained everything very clearly, and was always available for a home visit or a phone call. Highly recommended.
Just Wills & Legal Services
Reviews 208•
4.8
Business Services4.8
Excellent
208 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.8
Excellent
208 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Just Wills & Legal Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
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Based on reviews, created with AISee what reviewers are saying
Professional and caring
Very happy with the service received from Yulia Newport. She was professional, super efficient, knowledgable and caring when obtaining all the information she needed to be able to provide the services we required. The services were very competitively priced especially as it included two house visits. Highly recommend and have recommended their services to family and friends.
Just Wills and Legal services. Richard Green
Our will writer, Richard Green, provided us with an excellent level of service. He is based in Hereford and was always on call and prompt to our enquiries. He talked us through the process of writing our wills and gave solid advice throughout. I have recommended him to my friends. Very well done!
Nicoli Bev was absolutely brilliant…
Nicoli Bev was absolutely brilliant professional knowledgeable from the moment we met to the moment we signed the final documents . Couldn’t recommend the company and service enough
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Contact info
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All reviews
208 total • Write a review
Showing 51 - 60 of 204 reviews
PT
Excellent service!
Richard Green offers a most excellent, professional and prompt service at all times. Absolutely nothing is too much trouble.
Date of experience: May 23, 2024
VW
Always give good service and ensures…
Always give good service and ensures your needs are met
Date of experience: March 28, 2024
MR
Excellent service
Excellent adviser. Fast delivery of draft. Equally fast re-draft. Prompt delivery of final copies.
Date of experience: March 20, 2024
MH
Mrs H
US
Post 'sale' Service Absolutely Awful
Post 'sale' service absolutely awful. First used them personally for our wills, took a couple of goes for them to be correct, but we weren't going to fall out with anyone for a few admin errors .. so foolishly I still recommended their services for some work for elderly relatives. Big mistake. Updates and communication practically none existent unless you phone them (over two years and the work is still not concluded) delays are just blamed on external organisations. Zero customer empathy or care from their office.
Date of experience: March 11, 2024
MA
Very punctual and helpful
Very punctual and helpful
Date of experience: February 20, 2024
S
Very helpful & informative - would recommend
I've used Just Wills on a couple of occasions over the last year for myself and a family member. Yulia has been incredibly helpful, friendly and informative and made the process so much easier and less stressful. I would highly recommend
Date of experience: February 14, 2024
DW
The personal service was extremely valuable
The personal service was extremely sensitive and helpful. We were kept fully informed of the process and both our options and the implications of those choices so we were quickly able to make informed decisions.
Date of experience: February 3, 2024
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