J Sterling's Wellness Spas operates in the beauty and well-being industry, offering spa services and wellness treatments to clients. The business likely provides a range of services such as massages, skincare treatments, and relaxation therapies designed to promote health and wellness. As a spa establishment, they focus on creating a therapeutic environment for customers seeking beauty and wellness services.
J Sterling's Wellness Spas has a positive customer experience.
J Sterling's Wellness Spas consistently impresses customers with their outstanding services, particularly in Coolsculpting and massage therapy. Reviewers frequently highlight the professionalism and knowledge of the staff, with specific mentions of therapists like Makenzie, Jordan, and Stacey, who create a comfortable and welcoming environment.
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Many clients express excitement about their treatments and the positive results they experience, emphasizing the great overall experience. The friendly and attentive front desk staff, including individuals like Sam and Aliza, also receive commendations for their helpfulness. Consumers appreciate the relaxing atmosphere and the effectiveness of the services provided. With no negative feedback noted, J Sterling's Wellness Spas earns high praise for its exceptional service and skilled staff.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
5.0
60
100%
● Low
5.0 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Feb 2023.
Last 3 months
5.0
12-month avg
5.0
All-time
5.0
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 22
5.0
32
Jan 23
5.0
19
Feb 23
5.0
9
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 60 positive reviews
Helpful support18%
11 mentions
Customer service15%
9 mentions
Professionalism13%
8 mentions
Friendly staff10%
6 mentions
“I had coolsculpting done with Makenzie and she made me feel so comfortable from consultation to performing the treatment”
On “Helpful support” · Feb 10, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beauty & Well-being.
Overall rating and review count for this company and similar companies
I had coolsculpting done with Makenzie and she made me feel so comfortable from consultation to performing the treatment. Extremely professional and knowledgeable! I can’t wait to see my coolsculpting... See more
Great experience with courtney, this was my first time receiving coolsculpting and between the consultation and the actual treatment day... i'm ready to do my whole body. I treated my entire abdomen,... See more
Wow and Wow !! The staff at the Lake Mary location are so awesome and friendly, but most especially my massage therapist, Stacey. Special mention also goes to the front desk receptionist, SAM, who a... See more
What services does J Sterling's Wellness Spas offer?
J Sterling's Wellness Spas provides a comprehensive range of beauty and wellness services including massages, facials, body treatments, manicures, pedicures, and specialized wellness therapies. We also offer spa packages that combine multiple treatments for a complete relaxation experience.
What are your operating hours?
Most J Sterling's Wellness Spas locations are open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM. Hours may vary by location, so please contact your preferred spa directly to confirm specific operating times.
How do I book an appointment?
You can book appointments by calling your preferred spa location directly, using our online booking system on our website, or through our mobile app. We recommend booking in advance, especially for weekend appointments and popular services.
What is your cancellation policy?
We require at least 24 hours notice for appointment cancellations or changes to avoid cancellation fees. Same-day cancellations or no-shows may be subject to a fee equal to 50% of the scheduled service cost.
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Do you offer gift cards or spa packages?
Yes, we offer both physical and digital gift cards in various denominations that can be used for any services or products. We also have specially curated spa packages that combine popular treatments at discounted rates.
What should I expect during my first visit?
First-time guests will complete a brief intake form about health history and preferences, then receive a tour of our facilities. We recommend arriving 15 minutes early to complete paperwork and begin relaxing before your treatment.
Are your products cruelty-free and what brands do you use?
We are committed to using high-quality, cruelty-free products from reputable brands in the beauty and wellness industry. Our product selection includes organic and natural options, and our staff can provide detailed information about specific ingredients and brands used in treatments.
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I had coolsculpting done with Makenzie and she made me feel so comfortable from consultation to performing the treatment. Extremely professional and knowledgeable! I can’t wait to see my coolsculpting results!
Great experience with courtney, this was my first time receiving coolsculpting and between the consultation and the actual treatment day... i'm ready to do my whole body. I treated my entire abdomen, and she said i was going to expect to see a difference in about 3 to 6 months... im 2 weeks in and i see parts of my abdomen i hadn't seen since before my two children....i cant wait to go back for my follow up pics! Also, thanks selena for making booking a breeze!
Wow and Wow !! The staff at the Lake Mary location are so awesome and friendly, but most especially my massage therapist, Stacey. Special mention also goes to the front desk receptionist, SAM, who always has a smile on her face and makes you feel very welcome.
This business is well managed and much more up to par.
I had my first ever Cool Sculpting treatment with Madi and I was blown away by her professionalism and knowledge about Cool Sculpting. My treatment was a week ago and I am already seeing a difference. They definitely have the best prices in town for Cool Sculpting. I highly recommend to book the free consultation and just see what it’s all about!
I had my first Coolsculpting treatment done by Jordan in the Clermont location. She made me feel comfortable and very informative every step of the way! Im super excited to see my results! Can’t wait for my next treatment!
Jordan was amazing!! She is very knowledgeable in what she does and made my cool sculpting experience super easy! If you’re considering it i would definitely give it a shot.
Anastasia and Sandra were fantastic! We did a 90min couples massage and they hit all the right spots. All the add-ons are fairly priced and worth the upgrade. Aliza was at the front and she was very friendly and knowledgeable about letting us know what was available. Definitely going to be back.
My massage with Byron was excellent. He was very professional and made me feel very at ease. The whole experience was just awesome, the music, the pressure he applied, the warmed blankets. Awesome. And Emily, the spa associate that helped me was very warm and friendly over the phone and when I arrived at the spa. Great service all around!
Drew is literally A HEALER. I can’t say enough about her technique and how she balances relaxation and deep tissue work. She’s so friendly, talented and such an easy choice when choosing a massage therapist! Hands down!!! Aliza at front desk was super sweet and accommodating!
The receptionist Emily was so kind in helping me set up an appointment and my therapist Anastasia was wonderful. She was very good with my deep tissue massage and explained some of the reasons why I was having pain. Will definitely be back for her.
My experience with Kimberly was fantastic! She listened to my concerns and made sure to customize my massage, making it one of the best experience I’ve ever had. Aliza at Reception was exceptionally nice as well. Overall a wonderful experience and further exemplifies why I keep coming back to J Sterlings.
Do you have facilities for couples or group bookings?
Yes, many of our locations feature couples treatment rooms and can accommodate small group bookings for special occasions. We recommend calling ahead to discuss availability and special arrangements for parties, bridal groups, or corporate events.
What forms of payment do you accept?
We accept cash, all major credit cards, debit cards, and our spa gift cards. Gratuities can be added to credit card payments or given in cash directly to your service provider.
About J Sterling's Wellness Spas
J Sterling's Wellness Spas operates in the beauty and well-being industry, offering spa services and wellness treatments to clients. The business likely provides a range of services such as massages, skincare treatments, and relaxation therapies designed to promote health and wellness. As a spa establishment, they focus on creating a therapeutic environment for customers seeking beauty and wellness services.