Josephs Estate Agents is a property sales agency based in Bolton, UK, offering a cost-effective solution for homeowners looking to sell their properties. The company provides a low fixed fee service starting at £299, making it an attractive option for individuals seeking to minimize selling costs. Josephs Estate Agents lists properties on major real estate platforms, including Rightmove, Zoopla, and Prime Location, ensuring broad visibility for sellers. The target market for Josephs Estate Agents includes homeowners in Bolton and the surrounding areas who wish to sell residential properties, whether they are new builds, re-sales, or repossessions. The company also offers virtual valuations and viewings to accommodate clients’ needs in a modern, digital-first environment. With a streamlined approach to property sales, Josephs Estate Agents aims to provide professional support while keeping expenses manageable for their customers.
Josephs Estate Agents generally receives high praise for its excellent service and professionalism, with many reviewers highlighting the helpfulness of staff members like Daniel Farran and Lincoln Leech. Customers appreciate the efficient handling of property transactions and the clear communication throughout the process.
However, there are notable complaints regarding the conduct of certain staff, particularly Adam, who is described as unprofessional and untrustworthy, especially concerning deposit refunds and property conditions. Some reviewers express frustration over poor communication and lack of updates, which detracts from the overall experience. Despite these criticisms, the majority of feedback reflects a positive sentiment towards the agency's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 71 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 5.0 | 1 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
“They have always been prepared to go the extra mile ensure excellent customer service”
“These agents are extremely rude and unprofessional”
71 reviews of Josephs Estate Agents. Filter by what matters to you.
I was a bit nervous about using an agent I had never heard of but the fees were so favourable I thought it was worth a try. So glad I did, the service was excellent. The property sold on the first viewing and we were kept updated and informed throughout. As a seller, I would definitely use them again and would have no hesitation in recommending them.
A quick, efficient and professional service for a very reasonable cost and with no hidden charges. Josephs sold my house in Horwich unbelievably quickly and then followed up with great communication. I would definitely recommend Josephs to anyone who might be considering selling their house, for the money you just can't beat them. Nice friendly staff too!
Fast and friendly service ,would definitely recommend .......smooth process with no hassle at all👍
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From first contact to an acceptable offer being received Josephs provided an efficient and courteous service and by their commitment ensured a fast conclusion
Customer Service With A Smile 😁 Polite, friendly, and helpful... Looking forward to working together some more in future 😉...🏘
Contacted Joseph’s estate aged. They was very knowledgeable about the area . Polite . And we’re very good to deal with . Extremely competitive fees . Would definitely use again . Ged
Warm welcome
Make inquiry into couple of property few Josephs doesn’t answer call and when make a booking to veiw property there cancel appointment, never use Joseph’s the best property agent in Bolton are miller metcafe
Great service from Joseph’s estate agents Bolton from beginning to end would highly recommend thank you.
We dealt with Josephs over a recent property rental. They were efficient and helpful, gave advice but listened to what we wanted and then followed that instruction. Would highly recommend.
Great service from start to finish. We're there to help us complete the sale right till the end.
I suspect like many others who received fliers for this company we were initially scared off by what appears to be an outrageously low price.However we decided to bite the bullet and met with Andrew the sales manager having spoke with their staff over the phone. Our property was on the market with rightmove/Zoopla as promised withing 24 hours and sold within a week! We have had weekly updates re progress as promised and I can guarantee there are no hidden charges/extras they really do what they say on the tin.
Fantastic service both Andrew and Adam lead us through the selling process in a polite and professional manner keeping us informed at every stage. Would recommend Josephs Estate Agents 100%
Very professional agent!! Thank you Adam and Andrew for all your help with my move.
Fab estate agents one of the best in bolton, I have found purchasing a house with these, easy, professional, with good communication and smooth thankyou, keep up the good work!
Very dishonest, untrustworthy and dangerous. I can't imagine that I entrusted them with my personal ID. It scares me to think what else they could do. I live abroad and they began lease on my property without telling me or forwarding the funds they had taken in rent, and since then, have been covering up lie upon lie. They certainly know loop holes in the law and do everything to capitalise on this. I'm very disappointed.
Josephs Estate Agents is a property sales agency based in Bolton, UK, offering a cost-effective solution for homeowners looking to sell their properties. The company provides a low fixed fee service starting at £299, making it an attractive option for individuals seeking to minimize selling costs. Josephs Estate Agents lists properties on major real estate platforms, including Rightmove, Zoopla, and Prime Location, ensuring broad visibility for sellers. The target market for Josephs Estate Agents includes homeowners in Bolton and the surrounding areas who wish to sell residential properties, whether they are new builds, re-sales, or repossessions. The company also offers virtual valuations and viewings to accommodate clients’ needs in a modern, digital-first environment. With a streamlined approach to property sales, Josephs Estate Agents aims to provide professional support while keeping expenses manageable for their customers.
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