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Josephs Estate Agents is a property sales agency based in Bolton, UK, offering a cost-effective solution for homeowners looking to sell their properties. The company provides a low fixed fee service starting at £299, making it an attractive option for individuals seeking to minimize selling costs. Josephs Estate Agents lists properties on major real estate platforms, including Rightmove, Zoopla, and Prime Location, ensuring broad visibility for sellers. The target market for Josephs Estate Agents includes homeowners in Bolton and the surrounding areas who wish to sell residential properties, whether they are new builds, re-sales, or repossessions. The company also offers virtual valuations and viewings to accommodate clients’ needs in a modern, digital-first environment. With a streamlined approach to property sales, Josephs Estate Agents aims to provide professional support while keeping expenses manageable for their customers.
Josephs Estate Agents generally receives high praise for its excellent service and professionalism, with many reviewers highlighting the helpfulness of staff members like Daniel Farran and Lincoln Leech. Customers appreciate the efficient handling of property transactions and the clear communication throughout the process.
However, there are notable complaints regarding the conduct of certain staff, particularly Adam, who is described as unprofessional and untrustworthy, especially concerning deposit refunds and property conditions. Some reviewers express frustration over poor communication and lack of updates, which detracts from the overall experience. Despite these criticisms, the majority of feedback reflects a positive sentiment towards the agency's services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 71 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 24 | 5.0 | 1 |
| May 24 | — | 0 |
| Jun 24 | — | 0 |
| Jul 24 | 1.0 | 1 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 71 most recent reviews.
“They have always been prepared to go the extra mile ensure excellent customer service”
“These agents are extremely rude and unprofessional”
71 reviews of Josephs Estate Agents. Filter by what matters to you.
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Honestly this company has been amazing...they have returned all my calls answered all my queries promptly. I would definitely recommend them to any new prospective client. Thank you Josephs estate agents.
Excellent service throughout the whole process, from valuation and viewings to chasing up conveyancing. I was kept fully informed and felt i could 100% trust Josephs to get everything done. Thank you so much Josephs, I will definitely use you again!
Did a very good job, we only bought from them, they worked to achieve our deadline which was tight highly recommend
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I highly recommend Josephs Estate agents . The staff are all very helpful , can't do enough for you. On the first meeting Adam took his time to explain everything in detail -he was so much help ! Hannah is lovely and Sue is very efficient. Really appreciate everything you did. Thank you .
Amazing! Can’t thank them enough. Kept in contact throughout the whole process. Great pictures and had my best interests at heart. Thanks guys. Can’t recommend you enough👍🏼
josephs estate agents did an excellent job of selling my house communication was very good,the photographs and description of the property was very good.all done for a very modest price
Excellent service throughout sale, kept us fully informed at all times, very competitive fee, unbeatable value
Josephs Estate Agent recently sold my house I was very happy with their service they were brililant they went that extra mile i would definitely recommend them Philomena Nelson
Very competitive price and excellent service. Flexible communication style including phone, Email and Text messages which has been a real advantage and seems to have speeded up the process. The professional pictures were superb and Adam was more than willing to take extra photos to ensure a full and complete representation. Some low priced estate agents are concerned only with selling as many homes as possible and the price achieved may sometimes be diluted. This does not seem to be the case with Joseph's; Several offers were received and the team handled the negotiations to help get the best price and then liased with the solicitors. I paid an extra £50 for accompanied viewings which has saved me so much time and well worth the premium. Thanks
Josephs offer an excellent service. Definitely 10 out of 10 for a professional,efficient & friendly service. Thank you for making the sale of our property so easy, Kind regards Andrea & Steven McCarthy
Absolute world class service. Helped and supported me throughout my sale journey. Even helped me out of hours and supported me with advice and guidance on my new house. An agent who goes the extra mile for a minimum fixed fee which cannot be beaten.
Really pleased with the service provided to me selling my house with Joseph’s Estate Agents on Smethurst Lane Bolton. I found all the staff very helpful, efficient and always very pleasant. They certainly go out of their way to get you the best price. They were super efficient with regard keeping me updated both via phone and emails. I was sceptical at first as their fees are much lower than the bigger companies but I have to say there service is just as good. My house sold within a week so if you are looking for the service of an estate agent you can’t go wrong with Joseph’s.
Great customer service and support during purchase. Very flexible viewing offered, I made my offer and was continually updated with progress of my offer up until it was accepted. Firm was very good with arranging time for surveyors etc. Very smooth process, i was very impressed!
Excellent service from Josephs Estates agents Bolton. Great communication would highly recommend
Josephs Estate Agents is a property sales agency based in Bolton, UK, offering a cost-effective solution for homeowners looking to sell their properties. The company provides a low fixed fee service starting at £299, making it an attractive option for individuals seeking to minimize selling costs. Josephs Estate Agents lists properties on major real estate platforms, including Rightmove, Zoopla, and Prime Location, ensuring broad visibility for sellers. The target market for Josephs Estate Agents includes homeowners in Bolton and the surrounding areas who wish to sell residential properties, whether they are new builds, re-sales, or repossessions. The company also offers virtual valuations and viewings to accommodate clients’ needs in a modern, digital-first environment. With a streamlined approach to property sales, Josephs Estate Agents aims to provide professional support while keeping expenses manageable for their customers.
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