Very efficient with great follow up
Very efficient with great follow up
Jack Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Very efficient with great follow up
Wasn’t sure what to expect, but Jack Health seriously came through. The signup was smooth, everything was private (big win), and the product? Actually works. I started noticing results faster than I thought and I felt more confident overall. Definitely sticking with them.
I’ve been using Jack Health for a few weeks now, and I can confidently say it works. Their products are designed specifically for men and actually deliver results. The process was easy, discreet, and fast. I appreciated how everything was explained clearly and backed by science. Customer service was also responsive, and shipping was quick. If you’re looking for real solutions for men’s health without the awkward clinic visits, Jack Health is 100% worth checking out.
They sent me products and I did not see notification because it went to junk mail I notified them that I no longer wanted their pills and would refuse the shipment they told me that since it had been shipped already that their policy was that they could not accept return
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The prices are stupidly overpriced and then to top it off I ordered 100mg tablets or that's what I wanted and instead I ended up with 50mg. I won't be getting anything from this place again unless prices go way down.
They are ok. Customer support is very slow to reply. Even in the chat expect to wait 1-2 days for a reply. Their agents must not speak English and usually just forward you generic replies. For example - I’ve been contacted multiple times by their customer service telling me to submit blood work when I had just submitted my bloodwork, they just keep saying “bloodwork is required every three months”. It’s very annoying as it’s quite obvious whomever is in charge of contacting customers is not actually looking at any file information. My health care practitioner was good enough but got very very very difficult to deal with when my prescription (test cyp) is no longer in stock and I had to go to my local pharmacy for fulfillment. Suddenly everything is a hassle and he doesn’t really seem to want to help me. Also his replies are anywhere from 24 - 76 hours after I put in a question. Oh and I STILL have never actually had a real video or telephone conference meeting with my medical professional. Paperwork is consistently incorrect with spelling of my name, my health number or some other issue, always causing delays with lab work. It is IMPOSSIBLE to unsubscribe from their Email promotions. (I’m already a customer I don’t need new customer deals!!!) I’m looking into dealing with a local brick and mortar clinic as I feel their outsourced Cx support and obviously overworked medical team aren’t paying enough attention to specifics. When everything is in stock and works though, it is pretty painless as far as deliveries go.
Ordered, paid, never received my package. I have been trying for days to get in touch with someone, after a “failed delivery” for which no reason was given for the “failed delivery”. I will be following up with my credit card company to stop the payment. Scammers!
I love the price and convenience. My problem is that you constantly flood your existing reoccurring customers with deals for new customers. Maybe give your loyal customers a deal. Or perhaps there's alternatives to you and I take my business to their 20-30% off code? Like it doesn't have to be all the time but throw a guy a bone (pun intended) once a year for a new product or some samples of other products you sell.