Very efficient with great follow up
Very efficient with great follow up
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3.7
Great
911 reviews
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💬Hasn't replied to negative reviews
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Review summary
Jack Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Wasn’t sure what to expect
Wasn’t sure what to expect, but Jack Health seriously came through. The signup was smooth, everything was private (big win), and the product? Actually works. I started noticing results faster than I thought and I felt more confident overall. Definitely sticking with them.
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I’ve been using Jack Health for a few…
I’ve been using Jack Health for a few weeks now, and I can confidently say it works. Their products are designed specifically for men and actually deliver results. The process was easy, discreet, and fast. I appreciated how everything was explained clearly and backed by science. Customer service was also responsive, and shipping was quick. If you’re looking for real solutions for men’s health without the awkward clinic visits, Jack Health is 100% worth checking out.
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They sent me products and I did not see…
They sent me products and I did not see notification because it went to junk mail I notified them that I no longer wanted their pills and would refuse the shipment they told me that since it had been shipped already that their policy was that they could not accept return
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Company details
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Website
jack.health
All reviews
911 total • Write a review
Showing 31 - 40 of 907 reviews
SP
Easy and fast with médical support and…
Easy and fast with médical support and privacy
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MB
Jack health is good,but delivery by…
Jack health is good,but delivery by FedEx is not. I have requested many times for delivery to be held at a FedEx pickup location but it still shows up at my door
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OL
The questionnaire I had to fill out…
The questionnaire I had to fill out just to get my refill was very annoying. Either make the questions more appropriate for refill customers or here's a thought... Just ask if anything's changed or in need of change like a doctor would.
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Ag
Unreliable Service and Poor Support: Avoid if Time Matters
I’ve used Jack Health twice now, and both experiences have been frustrating. Approval takes longer than expected, and once the prescription is approved, the issues don’t stop there. Both times, they submitted the wrong shipping address—even though I entered it correctly—causing delays of several days. Their online chat support is painfully slow, often taking hours or even days to respond. When they do reply, the help is minimal and usually redirects the problem elsewhere. The shipping partner they use is worse. They require you to confirm delivery details, but when there’s an issue—like needing to update your address—they’re unable or unwilling to make changes, leaving you stuck in limbo. There’s no sense of urgency or accountability on either end. If you need your medication quickly or value basic customer service, I wouldn’t recommend Jack Health.
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EE
Customer service is terrible
Customer service is terrible, response time is very long up to more than 24 hours, very bad service
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JP
First rate staff
First rate staff, very helpful especially the pharmacy staff.
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AM
For delivery please use fedex or UPS
For delivery please use fedex or UPS . Thanks
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