The shopping experience was excellent and the delivery was within a week.
The shopping experience was excellent

9 months ago
Took a little while to get but very satisfied with my new watch
9 months ago
I purchased 5 watches and a watch case from invicta.com. They were all very well priced and of great quality. They all were shipped separately once the watches were in stock. From the day I ordered... See more
9 months ago
Wonderful, as always….gave all three watches as gifts…and tools worked great…thank you Invicta, Paul Brown
9 months ago
Shipping took forever. Customer service wasn’t helpful at all just kept telling me my items would be shipped. I ordered well before Fathers day and had to wait to give the watches as I didn’t receive... See more
The shopping experience was excellent
Great watches
Love the new watch.
MY ORDER ARRIVED IN Perfect condition today! Which is pretty much always. I usually will pay for express shipping. Normally always when buying multiple watches or higher end limited edition models. I have so few problems it’s not even worth mentioning them. I don’t think more than 4 returns out of a few hundred watches that I purchased. One recently was mechanical automatic JT Gold Tone LE model. with a glass fiber dial and accents with an open heart design. I saw that I was not able to wind it up manually with the crown. However! I have mostly automatic watches and this was never a problem. They are always incredibly fast with processing my orders from start to finish. Which I greatly appreciate there efforts. Today is actually 7 days since my JT watch was returned and received by your team on Friday November 31st 2024. I actually spoke with Jessica today about my return credit! She was so professional. Jessica was extremely pleasant and a very helpful person. I received my credit and new watch 2 days later. Thank you Invicta Stores🙏🏻 and keep up the great work! Happy Holidays!
Complete and total garbage. Every watch I bought from them has either died broken or parts fall off. Their silicone watch straps are garbage. Their entire line of products are garbage made in a foreign country. They don't stand behind their warranties.
My wife bought me this same watch to work in about a year ago but I liked it so much I bought another one for dress. So far I've purchased 4 watches and I love them all. Forced me to get a display case and thats ok. Thank you for such great time pieces.
Great watch delivering was on time.
Once again, fully satisfied with the process! Always hoping for quick deliveries, but again, satisfied with the result!
Excellent Service, Product and Price!
Solid company. Always delivering with no customer service issue
Worst customer service I have experienced dealt with. I purchased two watches from them directly online one was advertised as a limited edition and show’d it in a nice matching pink box after ordering I recieved an email stating once watches are shipped I will be informed! This never happened. Eventually i followed up with customer support and within 30 minutes I had the automated response item is shipped, to which I assumed they must have missed my order or forgot! But I then received an argumentative email telling me the item was shipped already! (From support team) When item arrived it was NOT as advertised and can in a beaten up yellow box with damage to the watch as it was not packed correctly to avoid damage Over the next week 3 emails were completely ignored and I even WhatsApp messaged them to which I was told the pictures on the website were wrong and they don’t have control of damage when shipping! I replied with questions and have since been completely ignored! AVOID AVOID AVOID! I will not be purchasing from a company that has absolutely no respect for their customers and falsely advertise items
Received an Invicta watch as a present Xmas 2023 and completed the warranty Watch was losing at least 4 minutes in 24 hrs as per the warranty twice attempted to send watch back to Holland from uk but rejected by customs in Holland and returned. I have now taken it to a reputable repairer in uk who states the movement wants replacing at a cost of £157 Contact with the company states they can do nothing AVOID THESE PEOPLE AT ALL COST CUSTOMERS SERVICE IS ZERO!!
Timely delivery. Package was secure.
Having good credit ! Easy financial Great value
Beautifully designed, artistic and highly accurate timepiece with quality wrist band and 3 year warranty and local customer service team.
Nice watch..nice price
The watches make great graduation presents
Awesome watch looks great on me
I’ve been an Invicta customer for several years, and I love the quality of your products!
Couldn't find the package at first but went back a week later and boom there it is.
Based on analysis of 86 reviews rated 1-2 stars for Invicta Watch Stores
“Customer service wasn’t helpful at all just kept telling me my items would be shipped”
“Shipping took forever”
“I had to call back, get Supervisor Gloria on the phone AGAIN, and get her to put the refund through for the rest of m...”
“What a sham”
“I ordered from invictaatores”
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Invicta Watch Stores is a retail company specializing in offering a wide range of timepieces, including luxury and fashion watches. The company operates through its website, invictastores.com, providing customers with an extensive selection of Invicta watches, known for their unique designs and affordability. The platform caters to watch enthusiasts and everyday consumers alike, looking for stylish and functional watches. The company focuses on delivering an accessible shopping experience, allowing customers to browse through various collections and styles. Invicta Watch Stores aims to meet the needs of individuals seeking quality timepieces at competitive prices, making it a notable player in the online watch retail market.
Invicta Watch Stores receives a mixed response from customers, with 56% expressing satisfaction and 40% voicing dissatisfaction. Many reviewers praise the quality and design of the watches, often highlighting their great value and timely delivery. For instance, several customers report being very satisfied with their purchases, noting that the watches arrived in excellent condition and were well-priced. However, a significant number of complaints focus on shipping delays and poor customer service. Consumers frequently mention long wait times for orders, lack of communication regarding shipping status, and issues with defective products upon arrival. Despite the appealing watch designs, the overall experience is marred by these logistical challenges.
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