Invicta Watch Stores
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AVOID falsely advertised
Worst customer service I have experienced dealt with. I purchased two watches from them directly online one was advertised as a limited edition and show’d it in a nice matching pink box after ordering I recieved an email stating once watches are shipped I will be informed! This never happened. Eventually i followed up with customer support and within 30 minutes I had the automated response item is shipped, to which I assumed they must have missed my order or forgot! But I then received an argumentative email telling me the item was shipped already! (From support team) When item arrived it was NOT as advertised and can in a beaten up yellow box with damage to the watch as it was not packed correctly to avoid damage Over the next week 3 emails were completely ignored and I even WhatsApp messaged them to which I was told the pictures on the website were wrong and they don’t have control of damage when shipping! I replied with questions and have since been completely ignored! AVOID AVOID AVOID! I will not be purchasing from a company that has absolutely no respect for their customers and falsely advertise items