Invicta Watch Stores Reviews

I visited the Invicta location at International Mall Miami, FL this past Sunday 8/8/2021 and was taken care of by Elizet. I hope that I spelled that correctly. We all tend to leave reviews when something didn't go right, but we never take the time when something does go right. I was looking forward to buying a new watch but I had forgotten how nice it is to be taken care of at a store these days. Elizet was so professional, knowledgeable, polite, was going out of her way to help me find the type of watch that I was looking for. I ended up purchasing 2 watches. I normally say no to all additional costs, but she advised me of the additional warranty that they carry at the store and it was a no brainer. I am not sure about the other employees there but if you need or looking for a watch and great service I recommend you go visit Elizet and let her help you. I only hope that when I go back for my next invicta watch she would still be there. Invicta if you read this pay close attention to her and take care of her. People like her are hard to find.

Omg! Why does it takes so -;/)/65%## long to ship! Really horrendous! I can get a whole engine from Japan the next day . And order a watch I can even get a tracking # from invicta stores! Envine is a lot better if you like invicta!

Bought joker watch ,came broken, this is 3rd watch I have bought from invicta, had to return all 3 because something was wrong ,great looking watches ,but no quality control, and very difficult to return, not worth the headache buying invicta!!!!!

The fact that they treat a fan who professes extreme appreciation for the quality behind their product is mind blowing! This has happened repeatedly. On my recent purchase, I called multiple times, including today checking on an order I placed 2 weeks ago this upcoming Monday. Today their service rep lied to me! I was told that my order would ship and I’d be emailed tracking info by 5:30pm today. According to the Invicta WebSite neither happened. Ineptitude is one thing, but dishonesty is definitely another! My late father instilled in me a love for collecting things, especially baseball cards and watches. Today, I still collect both. I have everything from vintage Rolexes, TagHeur, Seikos, Cartiers and Invictas, plus many others. Despite my much more expensive options, my 2 favorites are my G Shock and my Invictas. I discuss watchmakers on my multiple social media platforms, including a growing YouTube channel. If Invicta ever wishes to grow, their customer service and shipping policy HAS GOT TO CHANGE AND MORE CLOSELY RESEMBLE THEIR PRODUCT QUALITY! I’ll keep ordering Invicta product, but at this point, NOT DIRECTLY from Invicta. I will share my personal experience, especially this experience with all of my friends and followers. I will describe my frustration with their terrible shipping, than, today, being lied to. I’d like to explain how they made up for all my frustration, but after being lied to, I don’t expect it. Im an Invicta Watch product, but not Invicta service fan

The shipping is horrible! you have to wait weeks! and one time i never received the watch! i lost my 200 dollars.

Bought two watches, one was with 30 % discount, but never got it. Saw it to late because of duty fees and exchange, and payed. I sent an email, answer after few days sorry it doesn't work internationaly. I answered, then say this on the website, this was the 26th of december....never got an answer. I wrote several e mails but no reply. I got the wachtes 3 days before the promised date. 1 is not in the original box, the box is also broken...and no manuel or what so ever. Don't buy here...it's a scam! Roland

Horrible company. Never got my watch, they claim it was delivered. 0 stars! They are unwilling to help

Took two weeks just to ship then got lost by fedex. Took 3 weeks to receive. No real customer service when I called, just a recording.

Love the brand

Great watch but the communication after purchase is lacking.

Experience on the whole was quite good, though I was never informed when or how the order was shipped, otherwise 5* :)

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Good Very Good

Product was great but disappointed that it took so long to ship.

Delivery was slow

Ordered in November and did not receive until January. Other then the shipping delay the watch it beautiful.

Although, the order arrived after Xmas, the watches came in time for Kings Day gifts. Each watch is exquisitely crafted and made of the best materials, making them a value. The cases are so beautifully presentable they practically replace gift wrapping. All of my relatives thoroughly enjoyed their watches.

perfecto entrega

Same here, same situation like others before, i bought 2 watches 2 weeks ago but It never came with tracking number is anything, tried to contact customer service, but did not answer. Scam totally.

Invicta misleading!, Discount code NY30 doesn't work, just a scam !