Roots Investment Community is a real estate investment platform that enables individuals to invest in real estate with a minimum investment of $100. The company focuses on creating wealth for both its investors and the communities in which they operate. By offering opportunities to both accredited and non-accredited investors, Roots aims to democratize real estate investing, making it accessible to a broader audience.
The platform features a unique investment model that emphasizes quarterly liquidity, allowing investors to withdraw their funds with minimal fees after the first year. With a straightforward transaction fee structure, Roots Investment Community prioritizes transparency and ease of access for its users. This approach not only supports individual financial goals but also fosters a positive impact on local communities, aligning with the company’s mission of being commercially motivated yet community-inspired.
Roots Investment Community has a positive customer experience.
Roots Investment Community receives high praise from customers for its innovative approach to investing and renting, with many highlighting the company's transparency, supportive staff, and community-oriented mission. Reviewers appreciate the financial incentives that align tenant interests with long-term goals, making it a favorable option for both investors and renters.
Read full summaryShow less
Many first-time renters express gratitude for the guidance and care they receive, noting that Roots helps them navigate the rental process smoothly. However, some customers voice concerns about fees, specifically mentioning penalties applied during withdrawals, which detracts from their overall experience. Despite these criticisms, the majority of feedback reflects a strong sentiment of satisfaction and trust in Roots Investment Community.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
46
100%
● Low
4.5 / 5 overall
=
46 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
5.0▲ 0.4
12-month avg
4.6
All-time
4.5
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
1
Oct 24
5.0
2
Nov 24
—
0
Dec 24
—
0
Jan 25
4.0
4
Feb 25
5.0
2
Mar 25
3.7
3
Apr 25
4.8
18
May 25
4.7
12
Jun 25
—
0
Jul 25
—
0
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 46 most recent reviews.
Top praiseof 40 positive reviews
Fast & efficient30%
12 mentions
Easy to use23%
9 mentions
Helpful support18%
7 mentions
Prices & value10%
4 mentions
“I'm impressed with Roots innovative approach to attracting and retaining tenants”
On “Fast & efficient” · May 9, 2025
Top complaintsof 5 negative reviews
Charges60%
3 mentions
“Spent 210 when I withdraw they charged me 6% of my 200$ investment worst decision ever”
On “Charges” · May 13, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Investment Services.
Overall rating and review count for this company and similar companies
This company charges a high withdrawal fee, The website is slow and not east to navigate,The aim and objective of this company is to lure you to keep adding money. i have mentioned a substitute high up in my bio display pics for a higher profitable experience. i hope my review helps someone.
Is Roots Investment Community a legitimate company?
Yes, Roots Investment Community is a legitimate company with numerous positive reviews. They have a high rating and many real customer experiences highlight their transparency and community-focused approach.
Is Roots Investment Community a scam?
No, Roots Investment Community is not a scam. Verified reviews indicate a consistent pattern of positive feedback, showcasing their commitment to both investors and renters.
What services does Roots Investment Community offer?
Roots Investment Community specializes in investment services focused on rental properties, providing both investment opportunities and support for renters.
What are the payment methods and fees associated with Roots Investment Community?
Roots Investment Community typically charges a management fee for investments, and some reviews mention withdrawal fees. It's advisable to check their website for detailed pricing information.
All 5 questions →Show fewer questions
How can I contact customer support for Roots Investment Community?
You can easily reach Roots Investment Community's customer support through their website's contact form or by phone. Many reviews praise their responsiveness and willingness to assist.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Roots Investment Community is a real estate investment platform that enables individuals to invest in real estate with a minimum investment of $100. The company focuses on creating wealth for both its investors and the communities in which they operate. By offering opportunities to both accredited and non-accredited investors, Roots aims to democratize real estate investing, making it accessible to a broader audience.
The platform features a unique investment model that emphasizes quarterly liquidity, allowing investors to withdraw their funds with minimal fees after the first year. With a straightforward transaction fee structure, Roots Investment Community prioritizes transparency and ease of access for its users. This approach not only supports individual financial goals but also fosters a positive impact on local communities, aligning with the company’s mission of being commercially motivated yet community-inspired.