Roots Investment Community is a real estate investment platform that enables individuals to invest in real estate with a minimum investment of $100. The company focuses on creating wealth for both its investors and the communities in which they operate. By offering opportunities to both accredited and non-accredited investors, Roots aims to democratize real estate investing, making it accessible to a broader audience. The platform features a unique investment model that emphasizes quarterly liquidity, allowing investors to withdraw their funds with minimal fees after the first year. With a straightforward transaction fee structure, Roots Investment Community prioritizes transparency and ease of access for its users. This approach not only supports individual financial goals but also fosters a positive impact on local communities, aligning with the company’s mission of being commercially motivated yet community-inspired.
Roots Investment Community receives high praise from customers for its innovative approach to investing and renting, with many highlighting the company's transparency, supportive staff, and community-oriented mission. Reviewers appreciate the financial incentives that align tenant interests with long-term goals, making it a favorable option for both investors and renters.
Many first-time renters express gratitude for the guidance and care they receive, noting that Roots helps them navigate the rental process smoothly. However, some customers voice concerns about fees, specifically mentioning penalties applied during withdrawals, which detracts from their overall experience. Despite these criticisms, the majority of feedback reflects a strong sentiment of satisfaction and trust in Roots Investment Community.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 46 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | 4.0 | 4 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 3.7 | 3 |
| Apr 25 | 4.8 | 18 |
| May 25 | 4.7 | 12 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 46 most recent reviews.
“I'm impressed with Roots innovative approach to attracting and retaining tenants”
“Spent 210 when I withdraw they charged me 6% of my 200$ investment worst decision ever”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Investment Services.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 3.2 out of 5 (fair) | — | 46 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 |
Bottom line: Roots Investment Community is #4 of 5 on overall rating in this group. On value, Frontier Home Insurance scores higher (4.7 vs 3.2).
46 reviews of Roots Investment Community. Filter by what matters to you.
Over a year ago
I'm very happy with this company, their business model, transparency, friendly correspondence, webinars and their "give back" to the community approach, helping renters save money and build wealth. T... See more
Over a year ago
Spent 210 when I withdraw they charged me 6% of my 200$ investment worst decision ever. Only made 3 dollars on the first quarter what kinda rate is that
Over a year ago
I’ve been renting with Roots since January. With this being my first time renting a home, I was very nervous and prepared for all of the horror stories I’ve been warned about. Since the day I found th... See more
Over a year ago
Been invested for years, nice place for low risk money to live, especially knowing you’re supporting a better way to rent.
Quick answers to the questions people ask most.
Yes, Roots Investment Community is a legitimate company with numerous positive reviews. They have a high rating and many real customer experiences highlight their transparency and community-focused approach.
No, Roots Investment Community is not a scam. Verified reviews indicate a consistent pattern of positive feedback, showcasing their commitment to both investors and renters.
Roots Investment Community specializes in investment services focused on rental properties, providing both investment opportunities and support for renters.
Roots Investment Community typically charges a management fee for investments, and some reviews mention withdrawal fees. It's advisable to check their website for detailed pricing information.
You can easily reach Roots Investment Community's customer support through their website's contact form or by phone. Many reviews praise their responsiveness and willingness to assist.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I'm very happy with this company, their business model, transparency, friendly correspondence, webinars and their "give back" to the community approach, helping renters save money and build wealth. This kind of investment opportunity that is a "win-win" doesn't come along all that often. It's been a fun ride for the last 8 months, and very excited to be a small part of their future.
Spent 210 when I withdraw they charged me 6% of my 200$ investment worst decision ever. Only made 3 dollars on the first quarter what kinda rate is that
I’ve been renting with Roots since January. With this being my first time renting a home, I was very nervous and prepared for all of the horror stories I’ve been warned about. Since the day I found their home, I have had the best experience! From the ease of viewing the house the first time to them working with me with my animals to moving in. I’ve only had a couple small things since moving in that required maintenance requests. Within an hour I had received a call or email addressing the issue and someone on the way or scheduled for the next day to resolve it. They have been so amazing through everything!
Been invested for years, nice place for low risk money to live, especially knowing you’re supporting a better way to rent.
I'm impressed with Roots innovative approach to attracting and retaining tenants. Their strategy using financial incentives not only boosts occupancy rates but also aligns tenant interests with long-term property performance. Roots "win-win" model is forward-thinking and socially responsible, especially in a market where affordability is a challenge. From an investment standpoint, it adds a unique value proposition that could enhance stability and yield. These factors demonstrate a smart blend of profitability and purpose, which strengthens its long-term appeal. From an investor standpoint, the Roots platform is seamless and efficient. The platform contains all information needed to track investment progress and is user-friendly. Investing with Roots offers a valuable opportunity for investors of all levels, but more importantly, it provides tenants with a meaningful chance to build wealth for the future.
Renting with Roots Investment has been one of the best decisions I could’ve made for my first apartment and my first time living on my own. From the beginning, the experience was smooth, supportive, and genuinely positive. The team was always kind and professional, and I always felt like I was in good hands. What truly stood out was how responsive and efficient they were—especially when unexpected things came up. Maintenance was always timely and top-notch, and any issues I faced were handled with care and urgency. I always felt supported, not just as a tenant, but as a person. Another unique and rewarding aspect of renting through Roots Investment is the opportunity to earn through their investment model. Being able to make money while renting was a huge bonus I didn’t expect. Overall, I highly recommend Roots Investment. They made my first rental experience one to remember for all the right reasons.
Roots has been an awesome investment as a part of my investment portfolio. Great return on investment while paying generous dividends and helping renters become owners!
I have experienced excellent returns on my Roots investment, but how the organization treats its renters is equally important to me. How many landlords provide an opportunity for their renters to earn income just by paying rent on time and taking care of the property? I am happy to be a small part of it.
Amazing investment opportunity with an amazing cause. Easy to work with and great returns.
I like that the Roots team is easy to get in contact with. They quickly answered all of my questions. It’s easy to see that they truly care about both their renters and investors. Everyone wins!
Great company! I'm confident this is a good investment, especially after speaking with a Roots representative. Cool mission, great passion, and I hope other companies grow to be more like Roots. I admire the structure of the organizational focus on helping others to access real estate driven investments
As a seasoned investor, it's rare to have an entirely positive experience. Every person I have spoken with has been kind, patient, and incredibly helpful throughout the entire process. Both Stephen and Maggie are wonderful to work with, and I'm excited to see how my investment grows!
Renting with Roots helped my wife and I build enough wealth to buy our first home! A year later I still keep their business cards handy to pass out to friends when they’re looking to find a better place to rent and/or invest. From our first tour to navigating home ownership, the Roots team has been nothing but helpful.
The Roots community and its people are astonishing. Being a first-time mom and renter was extremely hard to navigate. They are very accommodating to my family's needs as well. They are always willing to lend a helping hand and find resources as well. Since renting with them, I've built wealth while renting, something that seemed impossible. My family and I are incredibly grateful to the Roots team and community.
Renting with roots has been a wonderful experience. With other management companies you feel like a number. With roots you are treated as a person. I am so happy that I found them. I love their live in it like you own it program. I feel so fortunate to have found them. I would recommend everyone looking for a home go to roots because you will not regret it.
Roots is an amazing company and Family! They welcomed my children and myself into their community of Love! We moved in Aug 2024, They helped us find a beautiful home! They provide the support I need as a single mom to feel whole. They definitely look at their renters as family and they will not allow family to be left at the waist side. The property management team makes sure my home is taking care of. If I have any issues in my home that need to be fixed they address the issue immediately. They are by far the best rental company the best part is when you rent with roots your also becoming an investor! Every quarter your eligible to make money by investing with there Bloom portal. This was a blessing to find and the best decision I could have made as a hard working mother! I love Roots and their whole family team! I am very grateful for them and the love they show My children and myself by allowing us to call their property our home! I look forward to renting from them for the next few years. I also look forward to continue to invest with them long after I am able to purchase my own home! This is definitely a company to trust!
Roots is more than just a rental company. Roots is an outstanding company that truly cares about the residents. They are understanding and have options when it comes to life situations . Maintenance for them is a priority just as it is for residents. By taking care of their property you can earn rebates every quarter, which it’s amazing and the only company that I know who has that program. Also you have the opportunity to invest with them in real state. Roots made me feel like I was family, that I’m grateful for and I will highly recommend. My experience was extraordinary!
ROOTS has truly been a blessing for our family! The ROOTS team have been phenomenal since day 1. No words can express our gratitude and appreciation for the support from ROOTS. Thank you Ashley, Katie, Hazel, Jori, Larry and the rest of the ROOTS team for everything you have supported us with.
Roots is truly the best! We’ve been renting through Roots since July 2021, and I can honestly say they’ve been the most accommodating, helpful, attentive, and responsive rental company (or landlord situation) I’ve encountered—and I’ve been renting for over 20 years. They’ve gone above and beyond, even converting a space into an extra bedroom for my child. Their “live in it like you own it” concept was new to me at first, but it’s honestly been a game changer. I never imagined myself being involved in real estate investing, but Roots made it accessible and even exciting. The incentives to stay have genuinely worked—we’ve stayed! And when the time comes to move on, it’s comforting to know we’ll walk away with a little nest egg that could help us buy a home. That’s incredibly rare in the rental world. Scott, Jordan, and Katie have all been amazing—any time we’ve needed something, they’ve made sure it’s taken care of quickly and thoroughly. This company is a rare find, and I’m so grateful we happened upon them!
As a Roots Renter for 2.5 years, all I can say is wow. The people are amazing. They actually care, and listen, and respond. I’ve never had a renting experience where I felt like I was part of the family, especially with a company. They deeply care about us earning our rebates and rewards every quarter…it is not a gimmick, it’s authentic. I can’t say enough about this entire experience. I left with more than double what my move in deposit was … if I wasn’t a homeowner now, I would only rent with Roots. Thanks to this entire team. 10/10!!!
Roots Investment Community is a real estate investment platform that enables individuals to invest in real estate with a minimum investment of $100. The company focuses on creating wealth for both its investors and the communities in which they operate. By offering opportunities to both accredited and non-accredited investors, Roots aims to democratize real estate investing, making it accessible to a broader audience. The platform features a unique investment model that emphasizes quarterly liquidity, allowing investors to withdraw their funds with minimal fees after the first year. With a straightforward transaction fee structure, Roots Investment Community prioritizes transparency and ease of access for its users. This approach not only supports individual financial goals but also fosters a positive impact on local communities, aligning with the company’s mission of being commercially motivated yet community-inspired.
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