The service was excellent was kept up…
The service was excellent was kept up to date on progress and using the DocuSign system made the whole process very easy

Over a year ago
If I could leave less than one star I would! We had an awful experience with Intercounty, we were buying a house that they had on the market. They recommended a solicitor to their sellers that would n... See more
Over a year ago
Reece at intercounty has been excellent helping me and my family through a difficult time ,thanks so much reece ,you've been polite, helpful ,patient and freindly and getting the right property for my... See more
Over a year ago
I’m very happy with the service provided to me by Intercounty and, more specifically, by Mrs. Olivia Taroni.
The service was excellent was kept up to date on progress and using the DocuSign system made the whole process very easy
bought the property through the agent and experienced extremely supportive and accommodating attitude to honour the need of the customer be it buyer / seller. Interacted with Jack and Doug and both are outstanding in terms of customer relationships and would mostly be available over the phone. Doug as a sales progressor helped us get over the line when there were significant challenge in connecting with bottom of the chain and chasing every day from pillar to post. I am sure anyone else would have got irritated with the number of calls / chase I did to Doug to seek update on a daily basis, however Doug has always been patient and provided needed update as and when was available. excellent services with Jack available to arrange the appointment we sought to visit the property at numerous occasions.
From finding us a suitable property to negotiating with the landlord, Harry S and the team at Intercounty Bishops Stortford were fantastic. Harry maintained excellent communication throughout the process, ensuring the whole experience was seamless and stress free. Thank you.
Awful communication skills and poor customer service They charge for everything even renewing the same contract every 6 months All in all very disappointed with the service from Intercounty and will not be renting from them in the future!
Intercounty helped me find my first home! Everyone always answered my phone calls and even texted me when convenient when I was a work and couldn’t answer the phone. And questions I had big or small there was always someone there, right from how to pay my bills to setting up insurance for my contents and my self! But a special thank you to Dom and Luke and the other man who’s name I can’t remember at Braintree for their professionalism throughout and of course their constant banter and entertainment making a stressful situation enjoyable and unforgettable! Thanks again guys! Best wishes!
A big thank you to Nick and his team, particularly Domonic, at Braintree for their hard work in selling our property and the purchase of our new property. They are all very professional, friendly and helpful and have made this process as easy as it could possibly be. We certainly wouldn't hesitate to recommend them to friends and family and to use them again in the future. Well done guys! The Newman family
Very helpful friendly staff, service is very efficient
It has been a very good and rewarding experience with Intercounty in finding an excellent home in Stansted Mountfitchet. I had contacted other lettings agents in Bishop Stortford and i have to say i particularly did not have a good experience with few of them. This led to me contacting Intercounty and right from my first call to them until completing all formalities for the Flat that was provided to me......it was a very professional and courteous service added with a personal touch to it all the way. I will like to thank Harry, Amy, George............with special mention to Reece who helped me to find my right home. I was supposed to move in my 18th May, but on my request Reece was able to arrange an early move-in by 15th and also guided us with all the rest of the formalities. I will definitely like to recommend Intercounty Lettings to all customers in finding the right home. Sheikh Sajid Ahmed
Have used Intercounty for years, first to let my property, then to sell. Have had excellent service throughout. I would particularly like to mention Alan & Lesley (letting) and Dominic (selling) at the Braintree branch. Whenever problems arose - and there were some- they went above and beyond to sort it out. Nothing was too much trouble. I would highly recommend this company.
Very clear on their approach to find a tenant. Knowledgeable and efficient staff resulting in positive results in a short time. Highly recommended. Anthony
The service we received was very professional and efficient.. Lauren couldn't of done more to get us moved in as quickly as she did. We would highly recommend this estate agents.
Highly recommended. Brilliant customer service from start to finish. Harry Stylianou was extremely helpful and found us the perfect home!
Have used Intercounty for years now for our rental property. The reason being "Helen White'. Can not fault the service she provides - professional and trustworthy and always cheerful and happy to help with any concerns you have, taking the pressure off of what can be a stressful experience. Well done Helen and please never leave !!!
Inter county have made our first time experience so enjoyable helping us out with the solicitor witch could of been a nightmare, always offering us advise especially Marion Pearson Who was also in contact couldn’t have asked for more 😀 Highly recommended !
Very impressed with the efficient and proactive service provided by Intercounty in Old Harlow, particularly Brandon, Matthew and Jason. They went over and above to help me with my sale and purchase, even assisting with my property back home while I was on holiday. When any issues came up (which inevitably happens with any property sale and purchase) they were quick to communicate and keep all parties informed. I would have no hesitation in recommending Intercounty to friends and family.
A big thank you to Intercounty Old Harlow, in particular Jason and Brandon for conducting the sale our late parents' cottage. Right from the start they were proactive, contacting potential buyers and very flexible with their accompanied viewing times. It was an emotional time for us but the sale was handled sensitively by these friendly and approachable agents. We are very impressed and can highly recommend Intercounty.
Would certainly recommend Intercounty. I've found them professional, diligent, open and honest. They've made the conveyancing process probably as smooth as it could possibly be. Many thanks!
I am a landlord. I have had many dealings with Intercounty over the years. My recent contact with Carly McLaughlin based in Bishops Stortford has been a pleasure. She is efficient, pleasant and knowledgeable. She has made my life a easier as recently I've had a few personal problems. I would recommend her as an exceptional and kindly member of staff. Sincerely Jacqui Galise
Harry Stylianou was able to help me and my partner to find the right home. Harry works quickly and he is always been there to help us out with all our questions. Very helpful and friendly.
Doug Whybrow is the reason I am giving 5 stars, he is able to progress sales quickly by being an excellent mediator and communicator between all parties. He kept us in the loop and up to date and was quick to act when needed. A very pleasant and highly professional individual, it's just a shame the sale is complete and we won't get to work with him again anytime soon!
Based on analysis of 26 reviews rated 1-2 stars for Intercounty Estate and Letting Agent
“appauling service as a tenant…”
“Intercounty has been acting as a property agent and management company for the property I am renting in Hertfordshire”
“Our Landlord has also been experiencing issues with Intercounty and their poor communication & property management”
“Avoid, Very rarely answer phone, never return calls, bully you to reduce selling price and don't advise you of problems”
“As a landlord letting a property through this company they charge you for unnecessary services without seeking approv...”
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Intercounty Estate and Letting Agent is a professional real estate service operating in Essex and Hertfordshire. The company specializes in providing comprehensive estate agency and letting services, catering to both property buyers and renters. With a focus on facilitating smooth transactions, Intercounty assists clients in finding their ideal homes across various property types and price ranges. The target market includes individuals and families looking to buy or rent residential properties in the Essex and Hertfordshire regions. Intercounty offers a range of services, including property valuations, marketing, and management solutions, ensuring that customers receive expert guidance throughout the property transaction process. By leveraging local market knowledge, the company aims to meet the diverse needs of its clientele in a competitive real estate landscape.
Intercounty Estate and Letting Agent receives high praise for its excellent service and helpful staff, with many reviewers highlighting the professionalism and friendliness of team members like Blake, Sam, and Reece. Customers express satisfaction with the efficient handling of lettings and sales, often noting the clear communication and support throughout the process. However, there are significant complaints regarding property management, particularly from tenants who report issues like poor maintenance, unresponsive customer service, and unexpected fees. Landlords also voice concerns about being charged for unnecessary services without prior approval. Despite these criticisms, the overall sentiment remains positive, with a strong majority of customers recommending Intercounty for their real estate needs.
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