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HomeBusiness ServicesInsubuy Reviews

Insubuy Reviews

3.75 out of 5 stars
3.75 out of 5 stars
3.8
|Great|12 reviews

TrustScore

3.8
3.75 out of 5 stars
Great
5 out of 5 stars
4
4 out of 5 stars
3
3 out of 5 stars
3
2 out of 5 stars
2
1 out of 5 stars
0
12 reviews in total

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See what reviewers are saying

George Williams
George WilliamsFeatured

2 days ago

4 out of 5 stars

Affordable Plans Available

Insubuy has competitive pricing compared to other providers. I was pleasantly surprised by the affordability of the plans. However, I wish there were more options for family coverage.

Christopher Wilson
Christopher WilsonFeatured

2 days ago

3 out of 5 stars

Decent, but Could Improve

Overall, my experience was good. The website is user-friendly, but I did encounter some glitches when trying to compare plans. If they could fix those bugs, it would be much easier to navigate.

Brian Thompson
Brian ThompsonFeatured

2 days ago

3 out of 5 stars

A Bit Confusing Initially

The range of options was a bit overwhelming at first, and I struggled to understand the differences between plans. Once I called customer service, they clarified everything for me.

Mary Jones
Mary JonesFeatured

2 days ago

4 out of 5 stars

User-Friendly Experience

The website is really easy to use, and I was able to find the insurance that fit my travel needs quickly. However, I did wish for a bit more detail on certain policies.

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Betty Perez
Betty Perez
1 reviews
2 days ago
2 out of 5 stars

Frustrating Claims Process

While I appreciated the initial help in buying my insurance, the claims process was quite frustrating. It took longer than expected to get a response, which was disappointing.

Helpful?
Joseph Wilson
Joseph Wilson
1 reviews
2 days ago
5 out of 5 stars

Excellent for Short-Term Coverage

I used Insubuy for a short trip and was impressed with the options available. Everything was straightforward and efficient, which made my travel planning less stressful.

Helpful?
Michelle Brown
Michelle Brown
1 reviews
2 days ago
5 out of 5 stars

Great Service and Support

I had a fantastic experience with Insubuy. Their customer service was incredibly helpful when I had questions about my policy. The online platform is easy to navigate, making purchasing insurance a breeze!

Helpful?
Paul Garcia
Paul Garcia
1 reviews
2 days ago
4 out of 5 stars

Solid Coverage Options

Insubuy offers a wide variety of plans which is great for people with different needs. I found a plan that covers everything I was looking for. The only downside was the time it took to get my policy documents via email.

Helpful?
Jessica Perez
Jessica Perez
1 reviews
2 days ago
5 out of 5 stars

Very Satisfied with Coverage

I feel secure knowing I have insurance through Insubuy. The coverage met all my requirements, and the process was simple. I would definitely recommend them to friends!

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Nancy Hernandez
Nancy Hernandez
1 reviews
2 days ago
2 out of 5 stars

Needs Improvement in Communication

While the plans are good, I found that communication could be better. I often had to follow up on my inquiries, which was frustrating. Otherwise, their prices are quite competitive.

Helpful?
Mary Johnson
Mary Johnson
1 reviews
2 days ago
3 out of 5 stars

Overall Good Experience

Insubuy provided me with good service and decent options. I had a few hiccups while trying to make changes to my policy, but their customer service was quick to assist.

Helpful?

TrustPilot Scam Exposed

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Amanda Brown
Amanda Brown
1 reviews
2 days ago
5 out of 5 stars

Exceptional Customer Service

I can't say enough about how supportive the Insubuy team was during my insurance selection process. They were patient, answered all my questions, and helped me get the best coverage for my needs.

Helpful?

Frequently asked questions for Insubuy

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About Insubuy

Insubuy is a business that specializes in providing insurance solutions for travelers, expatriates, and international students. They offer a range of products including travel medical insurance, visitor health insurance, and other related services to help individuals meet their insurance needs while abroad. Insubuy aims to simplify the process of finding and purchasing insurance coverage for various travel-related situations.

Company information

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Category

Business Services

Review summary

Insubuy receives a mix of reviews, with many customers praising its exceptional customer service and solid coverage options. Reviewers highlight the helpfulness of the staff, noting that they provide clear guidance during the insurance selection process. The user-friendly website is also frequently mentioned, making it easy for consumers to navigate and find suitable plans. However, there are significant complaints regarding the frustrating claims process, with several customers expressing disappointment over delays and communication issues. While many appreciate the affordability of the plans, some wish for more family coverage options and clearer policy details. Overall, Insubuy offers a decent service, but improvements in the claims process and communication are needed to enhance customer satisfaction.

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Based on reviews, created with AI