Our new PV installation.
We found ourselves in a position to have a solar panel installation and as Infinite had done a report on a previous failed system we called then back for a quotation. The system was explained fully and a quote was quickly received and accepted. From thereon everything went according to plan with the scaffolders and fitters arriving on time and completing the task with a minor exception which was dealt with very readily, On commissioning the system was demonstrated and all the documentation received very soon thereafter.
With the sun shining this week it will be the first time I look forward to seeing my account with the supplier.
Infinite is a compmany committed to service which is fully demonstrated by their people and the choice of subcontractors. I would highly recommend them.
Colin McBride, Prestwood, Bucks.
Good old fashioned service
We had an air sourced heat pump installed in mid November by Kieran and his team. Although they are a relatively new company the advice given and detail in the quotation got them the job. The removal of my old gas boiler, installation of the heat pump and changing of 9 radiators took one day, albeit a long one. The electricians arrived the next morning and had the pump up and running for lunchtime. Kieran programmed the system and explained the interface, he telephoned the next week to check all was OK and has visited today, after 3 weeks, to fine tune the system and make it more economical. I get the feeling I am dealing with a company and it's staff that really care and will go the extra mile to ensure their customer is happy. Hopefully their after care will follow suit. They delivered on time and within the original quote, sure there were a couple of hiccups but these were dealt with in a sound professional manner.
A company that know what they are…
A company that know what they are doing.
Knowledgeable and competent.
We had a solar inverter that had…
We had a solar inverter that had failed. Infinite Renewable Energy were on site quickly, diagnosed the fault and replaced the inverter very quickly.
Lots of advice offered including that we had pigeons nesting under panels. Should be moved this week and mesh installed by others.
I fitted the USB WiFi to the Growatt inverter and Infinite were kind enough to give me their installer number so I could register the WiFi myself.
Kind, considerate, friendly, and efficient throughout.
Would definitely recommend