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HomeAI & Machine LearningImage Line Reviews
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Image Line Reviews

2.216666666666667 out of 5 stars
2.216666666666667 out of 5 stars
2.2
|Poor|60 reviews

TrustScore

2.2
2.216666666666667 out of 5 stars
Poor
5 out of 5 stars
15
4 out of 5 stars
0
3 out of 5 stars
5
2 out of 5 stars
3
1 out of 5 stars
37
60 reviews in total

Review summary

Image Line receives a mixed response from users, with a significant number expressing dissatisfaction. While some customers praise FL Studio as the "best DAW ever" and commend its user-friendly interface and lifetime updates, many others report serious issues with service and product reliability. Common complaints include frustrating software updates that introduce new errors, difficulties in accessing essential plugins without additional purchases, and a lack of customer support when trial versions fail to work. Reviewers also express concerns about ownership, with some feeling that they do not truly own their licenses. Despite a few loyal fans who appreciate the software's capabilities, the overall sentiment leans heavily towards disappointment.

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Based on reviews, created with AI

See what reviewers are saying

TP Review
TP ReviewFeatured

A month ago

5 out of 5 stars

FL Studio is a great DAW

There are a lot of DAWs out there and I won't crap on them because each person needs to find what works best for them. For me, I found FL Studio to be the best choice. It works great, has an active us... See more

Michael R
Michael RFeatured

A month ago

3 out of 5 stars

Started off very interesting

Started off very interesting, but has become less so over the years.

Magic Bean
Magic BeanFeatured

A month ago

1 out of 5 stars

Middle-aged service

Don't allow returns at all and are unclear on what you get with each upgrade. When upgrading is unclear how to get trial.

Mélaine Le Caër
Mélaine Le CaërFeatured

2 months ago

1 out of 5 stars

SCAM DONT BUY

I paid my license 2 years ago, suddenly they deleted my account and they keep deleting all my support tickets refusing to retrieve my license. Never seen such a thing. Don't every buy something from t... See more

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Frank Labuschagne
Frank Labuschagne
1 reviews
over 2 years ago
1 out of 5 stars

Uhm, absolute garbage, just don't waste any time, money or effort on image line crap.

I basically never write reviews...but... Uhm, Image-line provides some of the 5h1ttiest, most buggy, overpriced software on the planet with fundamental memory management issues that have not been addressed in like 20 years and they are too dumb/5h1t to fix that so they try to silence customers and forum posters with deflection, and ignorance. In fact, they pretty much blatantly lie to you while being patronizing nearly braindead asstards. They don't even allow trial users to comment or READ posts on their forums, so you cannot tell them they suck 5h1t and that their software sucks 5h1t. They suck 5h1t and their software sucks 5h1t (I happened to code physics engines and such for like a decade), don't waste your time on it. It's a toy app, it is not production worthy unless you're into cosmetic superficial bs, seriously, their 5h1t is not even worth pirating. I'm here to tell you about that, coz around a third of those trustpilot reviews are plain false and most likely image-line associated marketing attempts to try and sell their garbage (or from what I can only call uninformed nubs). There are like 20 better DAWs that you can use, use any of them instead, they are better. Fruityloops is also THE LEAST EFFICIENT DAW I've ever had the misfortune of having to experience, not only in terms of processor, memory usage, but in fact practically, as it crashes rather often which DEFINITELY helps the production process and makes me want to stab someone. Preferably someone(s) at image-line. And I'm not a violent person, but image-line has caused me to seriously consider genocide. Now to be clear, I'm not actually going to attack anyone or whatever, but imo image-line is not to be considered with their policies, support, second rate software, etc. I am almost certain fruityloops was actually a better app 25 years ago (and it was broken then too). I could show you for instance videos, of them...ignoring videos posted on their forum pointing out their bugs etc and essentially treating the customer as if the customer is as 5h1t and mentally retard3d as they are. It feels almost like it's an affront to my character that their 5h1t is named FL studio. I mean come on, those are my initials, I don't want to be associated with that crap. FFS. As an aside, I am actually not the worst at music either, so it's not like I've not seen fruityloops, other daws and say, people that I personally know with $500 license crap being treated like 5h17. And I can in fact provide evidence of that too. Videos, forum posts (that you as a reader of this without having let them bu77fvck you are not allowed to read except with a little workaround of adding a product of theirs into your cart and not buying it...check that out btw, or not, as the case may be). No jokes, after you have used that little cart trick, you will be able to read on their forums (though you cannot post until you hand over your soul), you will find a fair amount of licensed users not bothering with them, or b17ching about their crap, etc. Very cool. Btw, I wanted to press the 0 star rating button, where is it?

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Echt Jetzt
Echt Jetzt
1 reviews
over 2 years ago
1 out of 5 stars

Finger weg, Deutscher Support miserabel !!!

"" Finger weg, FL sind Abzocker !!! """ Mein Sohn würde auch gerne FL Studio lernen, aber ein Herr... hat uns einen Key verkauft für 94 € und Programm schreibt seid einiger Zeit Test Version, obwohl Vollversion. Auf der Original FL Seite !!! Telefonisch nicht erreichbar! seid Monaten ignoriert der Emails und Anrufe !!! 🤬 Programm schreibt auch noch, das dieser Key von jemand anderen genutzt wird.

Helpful?
MinereverOfc GD
MinereverOfc GD
1 reviews
almost 3 years ago
5 out of 5 stars

3 years. From a cracked user to now Signature Bundle user, and soon to be All plugins edition user. Absolutely Recommended.

Since I'm here from the Studio One cluster[redacted], maybe i should be here for having a real conversation about how... rich featured FL is, how great the supports are, and the fact that the software itself convinced me from a cracked user to now a Signature user. Been a Signature user for 3 years. I know it might not be a lot for some people, but i gotta say something about FL: It's great. Out of all the DAWs i use, from Cakewalk, hellhole named Abelton (or is it ableton, it's disabled af), or just cancers like Avid Pro Tools or gigachad who basically gives their software like Winrar (Reaper), i have to say that FL suited me the most. their unique workspace fit me better than everything else i can imagine for, their synths and affects are good, and absolutely busted (Serum? it can go to the trash can for its cancerous CPU usage, all hall Sytrus and Image Line synths), and most of all, their holy grail named the piano roll. God i swear they are good. Beside that, they also have generous packs and presets like kick and other stuffs, which can actually be used in other daws, UNLIKE SOME SPECIFIC SOFTWARES WHICH MAKE EVEN THE SIMPLIEST SOUND THEIR FREAKING PROPRIETARY BULL[redacted]. (I'm talking to you, Studio One and Bitwig.) At the same time, I do have to mention that their support are great, they helped me whenever im stuck, they have a forum, where i can download free stuffs, and there are also a subreddit, which so far has the most people in. That's why now i'm now a legit user, and why do i buy Signature Bundle? Well, of course. FREE LIFE TIME UPDATE. hey, 20+ years is quite a thing they give for such cheap software after all, of course i need to support them too. In the end, i do think that Image Line and their software are good, lightweight, and very efficient. and since now they bought AVI (whatever their name is, they are plugin and instrument developer company), im extremely excited for what to come next.

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Liam Bork
Liam Bork
1 reviews
almost 3 years ago
5 out of 5 stars

The best software I've ever came across…

The best software I've ever came across truly truly easy to use so powerful and excellent updates.

Helpful?
NetCom IT Services, Inc.
NetCom IT Services, Inc.
1 reviews
almost 3 years ago
3 out of 5 stars

FL Studio

I give the product 5 stars. The customer service needs to be worked on, A LOT. It took 3 months to finally figure out why I could not reactivate the software after a computer crash. For the folks asking why they don't understand the negative reviews, wait until you have a serious authorization issue and see how hard it is to recover. It always amazes me how people judge other peoples experiences.

Helpful?
Gerd Gröger
Gerd Gröger
1 reviews
almost 3 years ago
1 out of 5 stars

Verlogen und Betrogen

Das Programm ist großartig, aber es gibt keinen telefonischen Support, nur ein Ticket-Email-System. Leider ist der Support nur auf Englisch und sehr unfreundlich, wenn es Probleme gibt. Wenn etwas schief geht, scheint das Geld weg zu sein. Es wird alles Mögliche unterstellt, wie zum Beispiel Accountsharing, ohne Beweise vorzulegen. Das ist wirklich ärgerlich! Ich habe viel Geld verloren und werde nie wieder so teures Lehrgeld bezahlen ! Ich fühle mich Betrogen und machtlos !

Helpful?
Jasmine H
Jasmine H
1 reviews
about 3 years ago
2 out of 5 stars

Great product Awful Customer Service

Great product Awful Customer Service

Helpful?

TrustPilot Scam Exposed

Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

Read the analysis
TrustedTruth
TrustedTruth
1 reviews
about 3 years ago
1 out of 5 stars

Clickbait tax scam

Awful experience. woohoo Black friday sales - FL studio all plugins on offer for £344... Then you get to checkout and find out its just a clickbait lie. They then add 20% tax!!!! Based on these underhand tactics I cannot recommend them. Avoid

Helpful?
Dennis
Dennis
1 reviews
over 3 years ago
5 out of 5 stars

Beste DAW auf dem Planeten!

Beste DAW auf dem Planeten!

Helpful?
Slam T. "Badd" Badger
Slam T. "Badd" Badger
1 reviews
over 3 years ago
5 out of 5 stars

The free updates for life can not be over-emphasized.

Image-Lines "Fruity Loops" is not my favorite DAW for writing a tune from start to finish. I prefer a more intuitive left to right thing compared to FL's idea of building sections, and then arranging the sections. . BUT... Straight out of the box it sounds better than any other DAW i have ever used. I don't know what their secret sauce is, but it works. And in every other respect (other than the one gripe i started with), Fruity Loops is by far the most fun, most intuitive, and just damn BEST DAW i have ever tried. Not only that, but the newer versions now work seamlessly in Linux (distro AV-MX 21.1) with little or no tweaking needed. And on top of that, Fruity Loops can also be used as a plug-in inside other DAWs too. So, best of both worlds then. . If only they could sort out the arrangement screens to make it more conventional, then i wouldn't need any other DAW ever. And even if they don't, when using FL to sequence my hardware, then pattern based is exactly what you want anyway. . But most of all, the free updates for life will save you THOUSANDS of pounds, over just a few years. Many rival DAWs not only expect you to spend hundreds of pounds on updates every couple of years, but some also want as much as £20 a month subscription on top of that to accesses their better features! . And yes, i know that there are DAWs that are free, or almost free. But not one of them i have tried is even 1% as much fun, or sounds as good, as Fruity Loops. Just use something else (Ableton, Reaper, Ardour, whatever) to arrange the results if you need to. .

Helpful?
matt davis
matt davis
1 reviews
over 3 years ago
1 out of 5 stars

Worst customer service Ever

Worst customer service Ever. For such a big company too. cant believe how bad they where. Not even Copy&Paste, just Talking Rubbish. obviously employing other countries to do the customer service.

Helpful?
perry
perry
1 reviews
over 3 years ago
1 out of 5 stars

Worst customer service

Anyone thought about suing this company? If you buy their products and they still don't give you technical support/customer support this is against the agreement right? They Revoked my license after i put a claim since the way they treated and forced me into buying their software was digusting. Beware you can't use samples or loops with the cheapest version(I did that) So i payed 80$ more in taxes almost. Don't think they will ever give clarity they just ignore emails and leave you in the cold while holding your money

Helpful?
Stephen Willis
Stephen Willis
1 reviews
over 3 years ago
1 out of 5 stars

Software Crashes and Expensive plugins

I bought fl studio a few months back, but am constantly running into glitches which freeze the computer causing crashes. I also hate that fl has become a marketplace platform where it seems that every plugin you try requires another purchase. It's sickening that this hobby has become so expensive. Shame on you

Helpful?
Franz
Franz
1 reviews
over 3 years ago
1 out of 5 stars

Hier wird man nur betrogen

Hier wird man nur betrogen Nach Original Kauf von FL Studio und der Zusage das Programm auch auf 2 Rechnern nutzen zu dürfen habe ich seit 4 Monaten keinen Zugang Auch auf e Mail erhalte ich keine Antwort NIE WIEDER 😡

Helpful?
D-Max
D-Max
1 reviews
over 3 years ago
2 out of 5 stars

itsokay but theirs an error infact an…

itsokay but theirs an error infact an absolute huge load of errors could not save ur project file loads ur project and all ur stuff is gone so u have to remake everything again vst's and plugins creates error sorry but im moving to ableton and studio one... im fed up of fl studio

Helpful?
Peter O'Neil
Peter O'Neil
1 reviews
about 4 years ago
3 out of 5 stars

Service good despite less than optimal outcome

Turns out that the Fruity version has very little functionality, and 'upgrading' to a licensed version of FL Studio from the demo version means that the product overall is less capable than before. BE AWARE that the demo version is close to being equavelent to the All Plugins Edition apart from the ability to save and restore your work (this is infact explained somewhere on the FL Studion website). I contacted Image Line via their support page and received a reply explaining the licensing model. The support was polite and timely, so no complaints there.

Helpful?
Kasey Britton
Kasey Britton
1 reviews
about 4 years ago
5 out of 5 stars

I don't understand the negative…

I don't understand the negative reviews; I've been using Fl studio since 2013 and can assure you that it's well worth the money. I tried Ableton but didn't care for it; I'd grown accustomed to FL Studio's loop system.

Helpful?
Kenny Aguilar
Kenny Aguilar
1 reviews
about 4 years ago
5 out of 5 stars

What a magnificent creation they have…

What a magnificent creation they have given the world. I use it 12 hours a day, every day. It's great fun for me! It was something I told all of my friends about. They enjoy it as well. They also received the starter packets. We are now all making music together and living in peace. see what I done there, hahahahahahahahahahahahahahahahahahaha Anyway, it's a fantastic company with a fantastic product. I can't say enough good things about them!

Helpful?
Squeak Jr
Squeak Jr
1 reviews
about 4 years ago
1 out of 5 stars

TERRIBLE CUSTOMER SERVICE !

TERRIBLE CUSTOMER SERVICE !! They have never responded Since 3 Years

Helpful?
Violet Fields
Violet Fields
1 reviews
over 4 years ago
5 out of 5 stars

Arguably the best DAW in the world.

This is not a paid review, I want to make that clear. I have never even heard of Image Line, until I wanted to buy FL Studio back in April. I can say without a doubt, you absolutely don't need anything else if you know sound design. I only bought NEXUS3 (VST) because I didn't want to learn sound design. FL Studio, in my opinion, is better than Ableton because FL Studio gives you free lifetime updates, provided you bought a version of Fruity Loops when they started doing this policy. I am telling you, if you want to buy FL Studio, please, for the love of all things, buy the All Plugins edition. I don't even use all the plugins in the All Plugins edition, but you legit don't need anything else after that. It comes with EVERY plugin in the DAW, ranging from distortion, reverb, dynamics, compression, EQs, and all the synths you need from every genre of music. You are not limited to anything with the All Plugins Edition, you have EVERYTHING that you need. Not to mention, if you try to upgrade to the All Plugins edition later it actually costs MORE than just buying it straight up the first time. I want to give a little disclaimer though, a lot of music production tutorials out there will be using VST (external plugins), so unless you don't know sound design, I highly recommend, you learn every expect of the DAW. You don't need Sylenth1, Sawer does the same thing, you don't NEED Serum, Harmour does the same thing. For the love of all things, if you're going to buy Nexus, at least take a look at Sytrus, it has the same exact nobs as all the other Synths in the world. You just have to play with it a bit. If you are interested in music production and sound design, I followed this YouTube tutorial series by this YouTuber named "Utterfly" he has a 63 video tutorial series on how to make music and goes from the very beginning to the very end of music production, and it's FREE. After watching this series, I completed my first song "You", my artist name is Auccuatt if you wanna search "Auccuatt - You", I uploaded it to Label Radar and it already wants to be promoted by a Turkish music promoter (8D Songs) on YouTube with 600K+ subscribers. If you have the desire to make music, EVEN if you just want to do it as a hobby. Buy Image Line's FL Studio. Don't buy anything else. Plain and simple.

Helpful?
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About Image Line

Image Line is a software development company renowned for creating FL Studio, a comprehensive music production platform utilized by millions of music producers and artists worldwide. The company focuses on providing a range of tools that facilitate music creation, including features for composing, arranging, recording, editing, mixing, and mastering audio tracks. FL Studio is designed to cater to a diverse audience, from aspiring musicians to professional producers, enabling them to produce high-quality music across various genres. With a commitment to innovation, Image Line offers users lifetime free updates with their purchases, ensuring that they have access to the latest features and improvements. The company’s products are particularly popular among electronic music producers and hip-hop artists, making it a preferred choice in the music production community. By continually enhancing their software offerings, Image Line aims to empower creators to achieve their best musical expressions.

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