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HomeHum Nutrition Reviews
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Hum Nutrition Reviews

1.4375 out of 5 stars
1.4375 out of 5 stars
1.4
|Bad|64 reviews

Last reviewed 10 months ago

TrustScore

1.4
1.4375 out of 5 stars
Bad
5 out of 5 stars
4
4 out of 5 stars
1
3 out of 5 stars
1
2 out of 5 stars
7
1 out of 5 stars
51
64 reviews in total

Review summary

Hum Nutrition receives overwhelmingly negative feedback from consumers, with many expressing frustration over subscription practices and poor customer service. While a few reviewers appreciate the quality of the products, noting improvements in hair and skin, the majority report significant issues with order management and cancellation processes. Customers frequently mention being misled into subscriptions, facing unexpected charges, and experiencing difficulty in reaching customer support. Complaints about shipping delays and unresponsive service further exacerbate the dissatisfaction. Although there are some positive remarks about the supplements themselves, they are overshadowed by the widespread sentiment of distrust and frustration. Overall, the sentiment leans heavily negative, with many advising potential customers to avoid the company.

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Based on reviews, created with AI

See what reviewers are saying

Amanda
AmandaFeatured

10 months ago

4 out of 5 stars

Happy with product quality and options

So far- I haven’t had any issues with my orders or products. My family and I use several different hum produits daily and we all like them. I’ve had no problem adjusting shipments and choice of produ... See more

Stacie Golder
Stacie GolderFeatured

Over a year ago

2 out of 5 stars

Product is good but everything else sucks

I like the product. I noticed a significant difference in my hair so I reordered. However, shipping is terrible and you can't reach anyone at customer service. I was supposed to receive my supplemen... See more

Heinrich
HeinrichFeatured

Over a year ago

2 out of 5 stars

No recommendation

No recommendation! Not only is the data passed on, it's also all about the money and the promotion. Everything that brings money is advertised indiscriminately and nothing really helps as promised. As... See more

Yaya M
Yaya MFeatured

Over a year ago

2 out of 5 stars

Probiotic is a no go

I do like the daily cleanse that detox’s and give clear skin, but the probiotic every time I take it causes pain in my stomach. I stop taking it for a month or so and when I decided to try it again to... See more

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Maria H.
Maria H.
1 reviews•New Reviewer
about 2 years ago
1 out of 5 stars

I ordered several items from their…

I ordered several items from their websites to try it out. Little did I know that I would receive the same order a month later. I was so surprised I couldn't believe it. It turns out if you buy anything on their website, they will automatically sign you up for monthly delivery. This is crazy! Once I tried to cancel they said they needed to charge me $20 extra. I paid and asked for my account to be deleted. I will never use this product again.

Helpful?
Agnes
Agnes
1 reviews•New Reviewer
about 2 years ago
2 out of 5 stars

Tricking people into subscriptions without their knowledge…

The way this company conducts its business is misleading and yeah pretty much in the realm of scamming people. Nowhere does it say on their website that you have to have a subscription to order their products. So you go and place an order, thinking that it is a one purchase thing. They do not ask you or inform you about the “subscription” part. They just save your card details without your consent, they sign you up for a subscription without your knowledge (they don’t even email you about it), and then they start charging your card monthly and sending you products. Also the price goes up.. There is no easy way of cancelling this “subscription”, it is certainly not possible online and when I tried to talk to an agent they said that they will get back to me in a few days time, which still haven’t happened… Their business practices are shady to say the least. It’s sad because some of their products are actually good… I would have kept ordering from them if they weren’t this shady. I had no issues when I ordered HUM products from Amazon. I will use a different brand from now on because I don’t support a company with such shady business practices. The 2 star is because some of their products are actually good, but their business practices are awful.

Helpful?
Kayla
Kayla
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

SCAM!!!!!!!!!!!!!!!!!!!!!

SCAM!!!!!!!!!!!!!!!!!!!!!! they sign you up for a subcription and you have to pay money to cancel. All without consent. The pills dont work. They scam you. They force you to buy 3 containers even if you only purchase one. Then the prices go up each month! They are trash weight loss pills. They do not work at all. They are trash. I just got scammed $120!!!

Helpful?
Liz Newbauer
Liz Newbauer
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

I would leave zero stars if I could.

I would leave zero stars if I could. I did not sign up for a subscription, however, I was signed up for one. I was told that if I cancel that they would charge me back about $25… which is odd because the website says you can cancel at any time. But again, I did not sign up for a subscription. This company has very deceptive practices and I would be aware

Helpful?
Pink
Pink
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

UNauthorized Reactivation

Logged into my old account and that SOMEHOW reactivated my subscription per the customer service rep?!?! So now I have to "hopefully" receive this product even though it's going to an OLD address and return it on my time?? This is horrible business practice! I will never order from them again!

Helpful?
Evelyn Carswell
Evelyn Carswell
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Beware of possible scam

Ordered some supplements since there was a nice discount/sale going on. It wasn’t until after I placed the order to where I seen they automatically signed me up for a subscription. Was a little annoyed but whatever. So many great reviews, I’m sure I’d wanna buy more anyways, right? The following day I get an email saying my order has been paused & I need to verify my address. I click the provided link and it’s asking for my full billing and shipping address AND some credit card information. Immediately thought it was a scam. Because why am I giving you the exact same information I provided when ordering & setting up the account? Later , I spoke with someone on the online service chat & they assured me my account & order was fine & to ignore that email. Two days later I get another set of emails saying my order has been canceled since I didn’t verify my account/address but if I verify it within 24hrs , they’ll send out a new order (what??!!!) . I then tried signing into my account and POOF ! My account is blocked ???!!! I went BACK to the 24/7 service chat to see what was going on and they ended the chat immediately after I said my account has been blocked and idk why. What type of scam and nonsense do they have going on ?!!? I was so excited for the supplements but after seeing other REAL bad reviews, I’m at least glad they canceled and gave me my refund (which I’ll be checking my bank statement to make sure I get my money back)

Helpful?
Anonymous Reviewer
Anonymous Reviewer
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Horrible People!

They do not make it clear that you have to join a subscription when you make an order and use the discounts provided, and then charge you back what you could've saved if you contact them to cancel. Horrible people!

Helpful?

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Tara Robinson
Tara Robinson
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

This review is not to say if the…

This review is not to say if the product is good or not, just know before ordering you are committing to buying at least for 3 months. You can not cancel or you will be charged .. would not recommend at all after use of products for a month I have nothing positive to say

Helpful?
Rio
Rio
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

SCAM ALERT

SCAM ALERT: They are signing you up for unknown subscription. I never received an email I was enrolled- they just charged my card and sent the box at a higher rate. When asked where is this subscription disclaimer they sent me a link where it was buried in terms and conditions. Unethical and disappointing. You should not support this company for this reason alone. If this happens to you- you can return the box for a refund, but what a waste of valuable time.

Helpful?
Shan H
Shan H
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Company is a money grab that steals…

Company is a money grab that steals your information, they signed me up for a subscription I didn't want with unclear terms of service, then cancelled my order. Stay away.

Helpful?
Hilary
Hilary
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Very unclear that instead of buying the…

Very unclear that instead of buying the vitamins they are signing you up for a subscription that they will charge if you cancel. I found these same vitamins at target. I wish I could give 0 stars for this company.

Helpful?
Anna Wang
Anna Wang
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

I hate that they do not send an email…

I hate that they do not send an email out before shipping. I was out of the country and forgot to cancel my shipment as I was no longer using their supplements. I only knew about the order when it had already arrived at my door. I had to ship it back to cali from NY, the cheapest shipping option was $15!

Helpful?
Tanya
Tanya
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

This company is a scam

This company is a scam! Do not trust this company!

Helpful?
Jacob Mascaro
Jacob Mascaro
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

They make it unclear that you have to…

They make it unclear that you have to pay monthly for the service and they also make it impossible to cancel the monthly VIP service without contacting them through chat or phone call. If you cancel the VIP service before making 3 orders, they charge you what you would have saved using VIP.

Helpful?
Zoey Akenzua
Zoey Akenzua
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

It’s a complete scam!

It’s a complete scam!! If you try and cancel then they charge you!

Helpful?
Holly Titus
Holly Titus
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

BEWARE scam company

BEWARE scam company - Ordered hair gummies with a promo code. Never arrived. Sent request for refund and was told no reply for 72 hours, AND I would be charged $13 because it signed up for a subscription service that was not disclosed. Directed to cancel, but there’s no way to on website. I had to contest with bank and currently under investigation.

Helpful?
EA
EA
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

Absolute scam of a company

Absolute scam of a company You cannot get out of the subscription and they attempt to charge you for past savings which is the wildest business model I've ever heard. Useless customer support and they will attempt to overcharge you. I just want to cancel my subscription, I don't want these products anymore and instead they make you pay for them even though end up in the trash. No one should be ingesting any products by a company that forces its customers into spending money like this. There are plenty of other vitamin brands out there that don't do this.

Helpful?
Julie
Julie
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

Scam

As per all other reviews this company is a scam. Tricks you into a contract then charges in U.S dollars without telling you. Never order from them.

Helpful?
nyc
nyc
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

SCAMY BUSINESS PRACTICES

SCAMY BUSINESS PRACTICES Sign up offer unclearly locks you into a subscription and then they won’t let you cancel and threaten to “back charge” the discount. Who does that?

Helpful?
Leah Kelley
Leah Kelley
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

Since I have to pick a star I will give…

Since I have to pick a star I will give them one. Too bad there aren’t negative stars! This company is a joke! Clearly their products must suck (just started using mine for a couple weeks no real difference lots bloating, actually) but the fact they need to keep people subscribed must mean no one comes back! I was going to actually order more if I ended up liking the other products I got, but not anymore. Scam, scam and more scam to take more money from their customers! I asked to cancel and she said I got a deal and to cancel would charge me 41.99$ okay dispute that with my bank! Beware …… RUN if you don’t want to get locked in and find a probiotic and hair supplement that doesn’t try to get more out of you.

Helpful?
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About Hum Nutrition

HUM Nutrition is a health and wellness company specializing in vitamins and supplements aimed at improving skin, body, and mood. The company offers a range of products designed to support various health goals, including digestion, skin health, hair health, and women's health. Their formulations are created by experts and emphasize the use of clean and natural ingredients, ensuring that each product is rigorously tested for efficacy. Targeting health-conscious consumers, HUM Nutrition provides personalized advice through its registered dietitian nutritionists, helping customers choose the right supplements to meet their individual needs. With a focus on clinically proven results, the company's offerings are designed to assist customers in achieving their health and wellness objectives effectively. For more information on their products, visit humnutrition.com.

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