Shipping Cost
Everything was great except the shipping cost. I got charged for freight shipping but the parts got delivered by a Fex Ex truck. Lost about $200 on the shipping cost.
Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Great product, fast shipping, excellent customer service.
Everything was great except the shipping cost. I got charged for freight shipping but the parts got delivered by a Fex Ex truck. Lost about $200 on the shipping cost.
Product specifications are always available. Pricing falls in line with the market. Order processing is fast.
Item was shipped the same day it was ordered. Great product and well packaged. Email communication was excellent. Thank you!
The web site was easy to search and place an order. The order arrived quickly and with no issues.
easy to find products on your website and fast shipping to Hawaii!
First class company from ordering to the delivery person very Professional and helpful.I would recommend this Product and team to anyone Thankyou
You went out of your way to get me an off order and it arrived in a speedy manner!
They were able to get us what we needed and get it to us very quickly.
keep up the good work
Quick response and great pricing
No communication. Had to call multiple time to get update also took longer than told to get product.
The locinox product appears to be well designed and unique. A solid piece! I’m a little unsure why the latch and lock bolts are so long, we had to machine 1/4” off of them even with them adjusted all the way in. Maybe my gate design is to precise and needs more “slop”, either way it’s a good looking set up. Part was shipped quickly and got me out of a bind…thank you. Paul
Took 4.5 weeks to get my order
High quality fence and deck materials. Even better customer service.
Very helpfull people. Customer service like it used to be.
Searched for ages for the right advice on the which hinge/latch to use. Jeff made it so easy for someone half a world away. Great product, great service. Ian Australia
Shipping costs almost as much as product ordered …. out of control.
Decent offerings wish they were better on pricing and shipping logistics.
Great online purchase process, fast shipping and great quality product.
Very pleased with this latch. The style fits perfect with the design of our picket fence and arbour. It is well made and functions perfectly, but will also accommodate wood movement through the seasons. Highly recommend the model that c/w the gate stop and padlock brackets.
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