Hoover Fence Co.

4.747 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.747 out of 5 stars
Excellent
5 out of 5 stars
877
4 out of 5 stars
60
3 out of 5 stars
23
2 out of 5 stars
13
1 out of 5 stars
27
1,000 reviews in total

Review summary

Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great product, fast shipping, excellent customer service.

Great product, fast shipping, excellent customer service.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great service/Fast delivery

The staff and owner made my experience great! I botched my order 3 times and they handled the adjustments with class,...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what I was looking for

Exactly what I was looking for

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We placed our order through the…

We placed our order through the website, and got a prompt response. We made arrangements to pickup our order; when we go...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
customer
customer
1 reviews
over 2 years ago
1 out of 5 stars

They take a long time to make the…

They take a long time to make the deliveries

Helpful?
Jay Hurewitz
Jay Hurewitz
1 reviews
over 2 years ago
5 out of 5 stars

As described

As described, and quick delivery!

Helpful?
Brian Kaintz
Brian Kaintz
1 reviews
over 2 years ago
5 out of 5 stars

Very helpful and lots of knowledge..

Very helpful and lots of knowledge..

Helpful?
Jacqueline
Jacqueline
1 reviews
over 2 years ago
4 out of 5 stars

I found their site online

I found their site online, and they had what I was looking for, with a variety of options. Even though they were located in the USA, after confirming the shipping, and final fees, I received the fence posts in less than a week. The posts work terrific.

Helpful?
Henry
Henry
1 reviews
over 2 years ago
5 out of 5 stars

Will use again

Easy to order, quick shipping

Helpful?
Cathy
Cathy
1 reviews
over 2 years ago
5 out of 5 stars

The gate hardware was perfect

The gate hardware was perfect. Just as pictured.

Helpful?
Jim
Jim
1 reviews
over 2 years ago
5 out of 5 stars

Wedge Lighting

Received order early. The wedge lights work better then I expected.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Initially ordered wrong set of hinges

Initially ordered wrong set of hinges. I didn’t discover this until much later, around June 27, 2023. After contacting Hoover Fence, Customer Care was able to find my original order, line up a return and refund, as well as order a new set of proper hinges for me. Fast, Courteous Service! Thank you! Bill Hyde

Helpful?
over 2 years ago
5 out of 5 stars

Ashley was very helpful

Ashley was very helpful. She listened to what i needed and had all the answers. The best customer service rep I have encountered this year...and i encounter a lot of them. She's definitely a keeper.

Helpful?
Danny Hughes
Danny Hughes
1 reviews
over 2 years ago
5 out of 5 stars

Hoover Fence I highly recommend for…

Hoover Fence I highly recommend for your fencing needs.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Bought 4 box hinges from them and they…

Bought 4 box hinges from them and they were shipped and on my doorstep in 3 days, exactly what I needed and very fast delivery, thank you! Will be back for more

Helpful?
over 2 years ago
5 out of 5 stars

Service interaction

I called Cust serv X2, got 2 different reps, they were very knowledgeable. They delivered fast with out requiring a rush delivery upcharge. Both reps were very polite as well.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

Excellent service and shipping.

Excellent service and shipping.

Helpful?
customer
customer
1 reviews
over 2 years ago
5 out of 5 stars

There weren't any instructions provided…but they are available on-line

A representative responded via Trustpilot and resolved my concerns, I have updated the review to being a very positive experience with Hoover Fence. Instruction manual is on the HF web chain-link-fence-installation-manual There weren't any instructions provided with the delivery. There's an oily substance in my bag which I don't recognize and hasn't yet dried out. I am also unfamiliar with the ties sent, there's a curly cue on one end of the tie leaving me wondering how best to apply the tie, some instructions delivered with the bag would have been helpful / memorable.

Helpful?
over 2 years ago
5 out of 5 stars

Product arrived on time.

Product arrived on time. I received the hog rings in record time, and I actually got what I ordered! Much better than Amazon....

Helpful?
Janet Kellam
Janet Kellam
1 reviews
over 2 years ago
5 out of 5 stars

Great experience

Great experience: wide product selections, reasonable prices, quality products, safe transaction, reliable, great customer service. I couldn't ask for better.

Helpful?
JIM
JIM
1 reviews
over 2 years ago
5 out of 5 stars

Everything you need right here.

Great experience.Got all the things i needed for my fence that no one in my town had. Will always check with Hoover Fence Co. first,also fast shipping. Thanks so much, Jim

Helpful?
over 2 years ago
5 out of 5 stars

Staff is always friendly

Staff is always friendly. And they carry all the parts we are in need of

Helpful?
Jj
Jj
1 reviews
over 2 years ago
5 out of 5 stars

Exelente very satisfied thanks

Exelente very satisfied thanks

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Hoover Fence Co.

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.