Hoover Fence Co.

4.747 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.747 out of 5 stars
Excellent
5 out of 5 stars
877
4 out of 5 stars
60
3 out of 5 stars
23
2 out of 5 stars
13
1 out of 5 stars
27
1,000 reviews in total

Review summary

Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great product, fast shipping, excellent customer service.

Great product, fast shipping, excellent customer service.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great service/Fast delivery

The staff and owner made my experience great! I botched my order 3 times and they handled the adjustments with class,...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what I was looking for

Exactly what I was looking for

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We placed our order through the…

We placed our order through the website, and got a prompt response. We made arrangements to pickup our order; when we go...Read more

0
0
🔥 High engagement

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Dawn
Dawn
1 reviews
about 2 years ago
5 out of 5 stars

Great Customer Service

Placed my order, then had to cancel. Customer Service was a huge help and resolve everything promptly!

Helpful?
Dennis M
Dennis M
1 reviews
about 2 years ago
4 out of 5 stars

Items ordered came in about 4 weeks all…

Items ordered came in about 4 weeks all in good shape, one box was damaged during shipping but post was not damaged, a post cap was missing, Hoover Fence agreed to replace the missing post cap Great customer service

Helpful?
about 2 years ago
5 out of 5 stars

Got what I needed

Got what I needed, promptly delivered!

Helpful?
about 2 years ago
5 out of 5 stars

Prompt quotes and delivery

Prompt quotes and delivery

Helpful?
Terrilyn
Terrilyn
1 reviews
about 2 years ago
5 out of 5 stars

They go above and beyond to help you…

They go above and beyond to help you with questions or challenges you are having. That’s not so easy to find these days.

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Had right product and delivered on time

Had right product and delivered on time

Helpful?
Bill-New York
Bill-New York
1 reviews
about 2 years ago
5 out of 5 stars

Hoover fence had what we needed and…

Hoover fence had what we needed and shipped it to us right away.

Helpful?
customer
customer
1 reviews
about 2 years ago
4 out of 5 stars

perfect

awesome good job

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Hoover fence had exactly what I was looking for

Hoover fence had exactly what I was looking for and at a great price, and received the parts in a few days. Thanks to everyone including Mark in sales. I wish I had found y’all before I spent so much time surfing, finding nothing.

Helpful?
Doug
Doug
1 reviews
about 2 years ago
5 out of 5 stars

Fast Helpful and Accurate

The help I needed with my order was fast and accurate.

Helpful?
customer
customer
1 reviews
about 2 years ago
1 out of 5 stars

They will set a day for the order to show up and not call you and let you know that the order is not showing up on that day and then out of nowhere have somebody call you when they’re 10 minutes away

To let people know what’s going on with their order at the proper time

Helpful?
Bill
Bill
1 reviews
about 2 years ago
5 out of 5 stars

The 3 inch double strap gate hinges fit…

The 3 inch double strap gate hinges fit perfect on heavy wood gates. Very satisfied. And fast shipping thanks again.

Helpful?
J. Blackburn
J. Blackburn
1 reviews
about 2 years ago
5 out of 5 stars

Fence parts

We have been ordering fence parts for years from Hoover Fence Co. for our rental property in Florida. You always have exactly what we need and provide quick and easy ordering with fast delivery, for fair prices! Thank you for your prompt service! J. Blackburn

Helpful?
Craig
Craig
1 reviews
about 2 years ago
5 out of 5 stars

Very nice and knowledgeable to make…

Very nice and knowledgeable to make sure I got exactly what I needed to secure my gate. I would highly recommend this company to anyone who needs a good company for help and fencing materials.

Helpful?
John
John
1 reviews
about 2 years ago
5 out of 5 stars

Fast service although a bit pricey.

Fast service although a bit pricey.

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Just what I needed fit great put it in…

Just what I needed fit great put it in and very happy with it. thank You, Debbie

Helpful?
about 2 years ago
5 out of 5 stars

I was advised on which part number to…

I was advised on which part number to order and I was done. Quick and easy!

Helpful?
C. E. Johnson
C. E. Johnson
1 reviews
about 2 years ago
5 out of 5 stars

The item was ordered on the weekend

The item was ordered on the weekend. They shipped on the next business day. I received it in the normal shipping time. Very pleased with their service.

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Well packed

Well packed

Helpful?
Paul
Paul
1 reviews
about 2 years ago
5 out of 5 stars

Equipment ordering

Ease of finding, ordering, and receiving the equipment was outstanding.

Helpful?

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