Hoover Fence Co.

4.747 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.747 out of 5 stars
Excellent
5 out of 5 stars
877
4 out of 5 stars
60
3 out of 5 stars
23
2 out of 5 stars
13
1 out of 5 stars
27
1,000 reviews in total

Review summary

Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great product, fast shipping, excellent customer service.

Great product, fast shipping, excellent customer service.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great service/Fast delivery

The staff and owner made my experience great! I botched my order 3 times and they handled the adjustments with class,...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what I was looking for

Exactly what I was looking for

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We placed our order through the…

We placed our order through the website, and got a prompt response. We made arrangements to pickup our order; when we go...Read more

0
0
🔥 High engagement

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Filter by rating:
customer
customer
1 reviews
almost 2 years ago
4 out of 5 stars

Sales staff was helpful throughout

Sales staff was helpful throughout the ordering process and enough noticed when I failed to include a major component in my original and made the correction at my request. Would have given 5 stars but it was not clear on the web site that the component was not part of the lockset kit.

Helpful?
customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

good customer service

good customer service, i got exactly what i needed.

Helpful?
Ray
Ray
1 reviews
almost 2 years ago
5 out of 5 stars

Easy to use web site and fast delivery

Easy to use web site and fast delivery Good quality

Helpful?
DON FLOYD
DON FLOYD
1 reviews
almost 2 years ago
5 out of 5 stars

It was so easy to make my order

It was so easy to make my order. No hassle or headaches. I received my order in a few short days without delays. Hoover is the best.

Helpful?
Chad
Chad
1 reviews
almost 2 years ago
5 out of 5 stars

It was easy and parts were here promptly

It was easy and parts were here promptly

Helpful?
almost 2 years ago
5 out of 5 stars

Received when promised.

Received when promised.

Helpful?
Kurtis Roos
Kurtis Roos
1 reviews
almost 2 years ago
4 out of 5 stars

Hoover Fence has a wide range of…

Hoover Fence has a wide range of fencing parts. When I have a problem to solve, Hoover Fence is my first stop. I can almost always find what i am looking for.

Helpful?
customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

Fast

Fast. Reliable. Got my notcher within a few business days!

Helpful?
JANE L KING
JANE L KING
1 reviews
almost 2 years ago
3 out of 5 stars

Cost of shipping

I ordered plastic caps for a metal fence for about $10. However, the UPS shipping cost me $25.00! Ouch! Why not USPS?

Helpful?
almost 2 years ago
5 out of 5 stars

You can be trusted!

Sent my order fast. You had what I was looking for. Great customer service. I will be ordering more.

Helpful?
customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

Kept on the order until the item was…

Kept on the order until the item was delivered

Helpful?
customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

Great Service!

Great Service!

Helpful?
M Lewandowski
M Lewandowski
1 reviews
almost 2 years ago
5 out of 5 stars

Quick shipping

Quick shipping. Only had a week before the fence was being installed. Gate hardware was delivered a few days after I ordered.

Helpful?
Customer
Customer
1 reviews
almost 2 years ago
5 out of 5 stars

The product I order was well made

The product I order was well made. Actually better than I expected. The price was spot on and the delivery was as expected. I would definitely order from this company again.

Helpful?
almost 2 years ago
5 out of 5 stars

Hoover hoosier

Hoover has been a great resource for all our fence needs and wants for a few years now. Quick shipping and reliable services. Thank you Hoover Fence Co. and team.

Helpful?
David
David
1 reviews
almost 2 years ago
5 out of 5 stars

Responsive customer service by phone.

Responsive customer service by phone.

Helpful?
almost 2 years ago
5 out of 5 stars

Easy to order

Easy to order, company kept me apprised as to delivery date, got what I needed.

Helpful?
Brian Burke
Brian Burke
1 reviews
almost 2 years ago
5 out of 5 stars

I first ordered online which was hassle…

I first ordered online which was hassle free. However, after placing the order, I realized I forgot a couple of items. I called the next morning and Jeff very kindly updated the order and combined the shipping. Ordered on a Friday and delivery was the following Tuesday. BTW, excellent packaging for shipping. Very satisfied. 👍🏼

Helpful?
customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

You always produce!

You always produce!

Helpful?
Customer
Customer
1 reviews
almost 2 years ago
5 out of 5 stars

Very happy ...

Product was what was described, fast shipping and easy to install.

Helpful?

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