Hoover Fence Co.

4.747 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.747 out of 5 stars
Excellent
5 out of 5 stars
877
4 out of 5 stars
60
3 out of 5 stars
23
2 out of 5 stars
13
1 out of 5 stars
27
1,000 reviews in total

Review summary

Hoover Fence Co. is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great product, fast shipping, excellent customer service.

Great product, fast shipping, excellent customer service.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Great service/Fast delivery

The staff and owner made my experience great! I botched my order 3 times and they handled the adjustments with class,...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Exactly what I was looking for

Exactly what I was looking for

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

We placed our order through the…

We placed our order through the website, and got a prompt response. We made arrangements to pickup our order; when we go...Read more

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0
🔥 High engagement

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Filter by rating:
Jim C
Jim C
1 reviews
almost 2 years ago
5 out of 5 stars

It was a great experience working with…

It was a great experience working with Jeff to get the products I needed for a fence repair.

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Order HF
Order HF
1 reviews
almost 2 years ago
2 out of 5 stars

Nationwide Industries Spring Loaded T Hinges

The initial purchase was great. I needed help finding a complementary piece and called for assistance. The hinges were shipped and received in good order and quickly. During installation the spring broke, this time when I called the experience was horrible. I was told this was not the company’s problem and I needed to call the manufacturer to submit a claim. When I asked for a number for the manufacturer, I was told to google it! Last time I purchase from this company.

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Carlos
Carlos
1 reviews
almost 2 years ago
5 out of 5 stars

Great as always

Great as always

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customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

Only Hoover Fence!

Only Hoover Fence had the products I needed for a heavy wood farm entrance gate, they shipped quickly and I would definitely order from them again!

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Albert
Albert
1 reviews
almost 2 years ago
5 out of 5 stars

Experienced good customer service and…

Experienced good customer service and prompt shipping of all materials with no surprises. Materials arrived in good condition.

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Lewisburg WV
Lewisburg WV
1 reviews
almost 2 years ago
5 out of 5 stars

Jeff Beatty was very helpful

Jeff Beatty was very helpful - he spotted errors in the order and corrected them for me.

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customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

Tight joints on the cap

Tight joints on the cap, well-turned finial ball, delivery was quick and considerate. Saved a lot of time in buying from these people.

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customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

Price was excellent

Price was excellent, quick shipping. Highly recommended

Helpful?
almost 2 years ago
5 out of 5 stars

A truly great shopping experience

It was a great experience considering I was buying from abroad, meaning I had specific payment and shipping considerations. Having a configuration tool for my project to ensure all items and accessories were considered correctly, was greatly appreciated. Customer support once the order was placed was focused and responsive to my needs. The only minor thing I would like to suggest is that for cases like mine enabling credit card payments should be the case. Also, for orders having multiple shipments, an individual tracking number will speed up further tracking and arrangements due by the customer. But overall it was a great shopping experience and I totally recommend doing business with Hoover

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Richard
Richard
1 reviews
almost 2 years ago
5 out of 5 stars

Very fast shipping.accurate description…

Very fast shipping.accurate description and fare price

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RVA
RVA
1 reviews
almost 2 years ago
5 out of 5 stars

Fast delivery and easy ordering…

Fast delivery and easy ordering process! Hardware is excellent quality.

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Scott P
Scott P
1 reviews
almost 2 years ago
5 out of 5 stars

Great product

Great product! Got package in two days.Tpost brackets are very high quality and built to last. Highly recommend !

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Lewis wright
Lewis wright
1 reviews
almost 2 years ago
1 out of 5 stars

Need to make sure right material sent…

Need to make sure right material sent out, cost me more money because wrong top poles sent out.need to send someone able to unload product. I will never order anything from this company and tell all my friends not to. Cost me money and time. Need to fix this problem ASAP.

Helpful?
Gary
Gary
1 reviews
almost 2 years ago
5 out of 5 stars

Fast shipping very impressed with the…

Fast shipping very impressed with the service. Great selection of hardware on website.

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almost 2 years ago
5 out of 5 stars

Great product

Great product

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almost 2 years ago
4 out of 5 stars

Product is good but bolts for hinge pins are a bit loose and should be more precise.

Easy to find products and timely shipping.

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Anonymous
Anonymous
1 reviews
almost 2 years ago
5 out of 5 stars

arrived as promised

Product arrived as promised. The post tops are beautiful!

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customer
customer
1 reviews
almost 2 years ago
5 out of 5 stars

The crew was fast

The crew was fast, friendly and professional. Finished the job quickly as specified and cleaned up all the debris. I highly recommend Hoover Fence Company.

Helpful?
almost 2 years ago
5 out of 5 stars

Jeff was very helpful getting me the…

Jeff was very helpful getting me the proper supplies for a pool gate project.

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