BRANTFORD location
BRANTFORD location. Off of charring cross near dairy delight. Horrible service poor attitudes. Never step foot in the door again.

11 months ago
I went to home hardware today. They were quite busy. I was standing in a line trying to find out some information about paint when a girl named Kate was talking to another customer and she noticed me... See more
11 months ago
Home Hardware in Sooke are a great asset to this community. Short story, my fridge failed overnight, I bought a replacement the next morning and they delivered the new unit early afternoon that day.... See more
BRANTFORD location. Off of charring cross near dairy delight. Horrible service poor attitudes. Never step foot in the door again.
Based on analysis of 43 reviews rated 1-2 stars for Home Hardware Stores
“Then you buy a gutter tool I think gutter commander - it leaks out of its metal connection that is perm not screwed o...”
“I purchased a RADLEY 17”
“I purchased a RADLEY 17”
“Home hardware - WOW”
“I returned it to my local store within a week of purchase and was told a refund will be issued, but I never received...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Home Hardware Stores is a Canadian retail chain that provides a wide range of home improvement products and services. With over 100,000 items available, the company caters to both DIY enthusiasts and professional contractors, offering everything from tools and appliances to building materials and outdoor equipment. As a locally owned business, Home Hardware emphasizes its commitment to Canadian communities and provides customers with the convenience of free shipping to local stores on eligible orders. The company’s product offerings include seasonal items, home essentials, and specialized equipment, making it a go-to destination for customers looking to enhance their living spaces or tackle home improvement projects.
Home Hardware Stores receive a mixed reception from consumers, with a significant number of negative reviews overshadowing the positive experiences. While some customers praise the helpfulness and dedication of staff, such as those in Cranbrook and Sooke, who provide excellent service and quick assistance, many others express frustration with product quality and customer service issues. Complaints about poor-quality items, such as malfunctioning appliances and ineffective return policies, are prevalent, leading to dissatisfaction among shoppers. Additionally, the online ordering process is criticized for being slow and unreliable, with reports of delays and complications in returns.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.