Review summary

Home Digital Services (HDS) is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

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Based on reviews, created with AI

See what reviewers are saying

JH
Turned up on a saturday.did…

Turned up on a saturday.did professional service.if you need an ariel fitted.contact them

Excellent service!

I was visited by Mark, who was extremely helpful, and managed to provide an extension to the aerial point in my home. He was very efficient, and I found the whole experience to be hassle-free, thank you!

Freesat connection…

The work was done very satisfactory by a really helpful and competent man called Lee.

GS
The company called upfront to give a…

The company called upfront to give a more accurate arrival time and Jamie, the technician arrived within the time scale. On arrival, his advice was good and the finished job was satisfactory.

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All reviews

100 total β€’ Write a review

Showing 11 - 20 of 96 reviews
MC
5 out of 5 stars

Outstanding

From the initial email and the installation, everything proceeded flawlessly. Holly in the office provides regular updates. A fantastic service

Date of experience: July 6, 2025

JF
5 out of 5 stars

The engineer was on time

The engineer was on time, polite and removed the aerial efficiently

Date of experience: July 6, 2025

D
5 out of 5 stars

Arrived on time and was polite and…

Arrived on time and was polite and pleasant. Explained what the issue was and suggested how to resolve it. We did not require any work doing and there was nothing to pay. Would recommend.

Date of experience: July 6, 2025

GW
5 out of 5 stars

Replacement TV Aerial

Appointment made for next day, Stuart our Technician arrived on time with all necessary parts to complete the job. He was very friendly and explained what needed to be done, he carried out his work with great enthusiasm and diligence leaving no mess. Very impressed, would not hesitate to use this company again.

Date of experience: July 6, 2025

AB
4 out of 5 stars

Very friendly staff

Very friendly staff

Date of experience: July 6, 2025

CD
5 out of 5 stars

Great response

Great response. Came within 24 hours. Impressive attention to detail. Engineer friendly and explained everything he did. Jake an impressive worker.

Date of experience: July 5, 2025

LM
1 out of 5 stars

Bad service/bad customer service

Waited all day for an aierial engineer. Changed time of appointment several times. Phoned as was told engineer would arrive by 4pm. Received an automated message from a suspected spam number informing me they wouldn't be coming. Phoned customer service, answered by a rude woman who put the phone down on me. Phoned back and got an equally rude woman. Dont waste your time!!!! You have asked for more details. I wasn't given a booking reference. I have just clicked the link you sent and noticed I am still booked for rescheduled appt today when I phoned Saturday and cancelled. I have cancelled myself. Not good customer service

Date of experience: July 5, 2025

SP
1 out of 5 stars

I ASKED FOR A QUOTE ON MONDAY

I ASKED FOR A QUOTE ON MONDAY. STILL WAITING FOR A QUOTE ON FRIDAY. THEN WAS GARENTIED A TECHNICIAN WOULD COME OUT SATURDAY BECAUSE I WAS PRIORITY. NEVER TURNED UP. HOW DO YOU GIVE 0 ⭐️.

Date of experience: July 5, 2025

LC
5 out of 5 stars

FreeSat installation

Stuart was polite and thorough. Completed the job quickly and efficiently. Thank you

Date of experience: July 5, 2025

IT
5 out of 5 stars

Exceptional service.

Jake did a great job of rerouting aerial cables and adding a new cable and a splitter/booster box to my roof aerial. He checked all of my connections and signal strength plus he fitted new plug ends where needed. Nothing was too much trouble and he cleared up everything before he left. A really professional service, I’d definitely recommend. Jake E9321. Thank you.

Date of experience: July 5, 2025

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