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HomeHome & GardenHome Digital Services (HDS) Reviews
Home Digital Services (HDS) logo

Home Digital Services (HDS) Reviews

4.57 out of 5 stars
4.57 out of 5 stars
4.6
|Excellent|100 reviews

TrustScore

4.6
4.57 out of 5 stars
Excellent
5 out of 5 stars
83
4 out of 5 stars
6
3 out of 5 stars
3
2 out of 5 stars
1
1 out of 5 stars
7
100 reviews in total

Review summary

Home Digital Services (HDS) receives high praise for its exceptional service and professional engineers, with many reviewers highlighting the friendly and efficient staff. Customers appreciate the timely responses and clear communication, often noting that technicians arrive as scheduled and provide thorough explanations of their work. Positive experiences include quick installations and effective problem-solving, with several users expressing satisfaction with the value for money. However, some complaints arise regarding pricing, with a few customers feeling that certain services, like cable extensions, are expensive. Additionally, there are isolated reports of missed appointments and lack of communication, which detracts from the overall experience. Despite these criticisms, the majority of feedback reflects a strong sentiment of satisfaction with HDS's services.

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Based on reviews, created with AI

See what reviewers are saying

Jim Histon
Jim HistonFeatured

7 months ago

5 out of 5 stars

Turned up on a saturday.did…

Turned up on a saturday.did professional service.if you need an ariel fitted.contact them

Lesley Chapman
Lesley ChapmanFeatured

7 months ago

5 out of 5 stars

Excellent service!

I was visited by Mark, who was extremely helpful, and managed to provide an extension to the aerial point in my home. He was very efficient, and I found the whole experience to be hassle-free, thank... See more

Susan Pidgeon
Susan PidgeonFeatured

7 months ago

5 out of 5 stars

Freesat connection…

The work was done very satisfactory by a really helpful and competent man called Lee.

Gary S
Gary SFeatured

7 months ago

5 out of 5 stars

The company called upfront to give a…

The company called upfront to give a more accurate arrival time and Jamie, the technician arrived within the time scale. On arrival, his advice was good and the finished job was satisfactory.

Filter by rating:
Jim Histon
Jim Histon
1 reviews
Featured
7 months ago
5 out of 5 stars

Turned up on a saturday.did…

Turned up on a saturday.did professional service.if you need an ariel fitted.contact them

Helpful?
Lesley Chapman
Lesley Chapman
1 reviews
Featured
7 months ago
5 out of 5 stars

Excellent service!

I was visited by Mark, who was extremely helpful, and managed to provide an extension to the aerial point in my home. He was very efficient, and I found the whole experience to be hassle-free, thank you!

Helpful?
Susan Pidgeon
Susan Pidgeon
1 reviews
Featured
7 months ago
5 out of 5 stars

Freesat connection…

The work was done very satisfactory by a really helpful and competent man called Lee.

Helpful?
Gary S
Gary S
1 reviews
Featured
7 months ago
5 out of 5 stars

The company called upfront to give a…

The company called upfront to give a more accurate arrival time and Jamie, the technician arrived within the time scale. On arrival, his advice was good and the finished job was satisfactory.

Helpful?
Lisa Taylor
Lisa Taylor
1 reviews
7 months ago
5 out of 5 stars

Excellent job done

Paul who did the job of fitting my TV aerial came on time . Agreed on the price Paul got to work had the job done in no time at all . Tuned my TV channels in which I'm thankful for . Told me I had an issue with my roof that needs attention . Was a really helpful guy can't thank him enough brilliant . Highly recommend this company excellent

Helpful?
Mr Henley
Mr Henley
1 reviews
7 months ago
5 out of 5 stars

Great sevice

Great sevice Can recommend HDS Arrived on time Found the problem in no time Fixed very quickly Cheers

Helpful?
MR ANSON .
MR ANSON .
1 reviews
7 months ago
5 out of 5 stars

Jake

Great job nice chap

Helpful?

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Elaine Workman
Elaine Workman
1 reviews
7 months ago
5 out of 5 stars

Good experience

Prompt attendance and very knowledgeable

Helpful?
PETER SMITH .
PETER SMITH .
1 reviews
7 months ago
3 out of 5 stars

Same day service was good

Same day service was good, but took longer than the hour to arrive as quoted on the phone. Felt it was expensive for a cable extension to have to pay £244.50

Helpful?
Paul from Leeds
Paul from Leeds
1 reviews
7 months ago
5 out of 5 stars

Highly Recommended

East to contact, excellent communications, professional and polite and good value for money. Strongly recommended - a first class customer service experience

Helpful?
Jen
Jen
1 reviews
7 months ago
5 out of 5 stars

Highly recommended

I contacted HDS on Saturday at 5 pm and Holly responded immediately to arrange for an engineer to attend on Monday. I received a call on Sunday to confirm the appointment and by 8.30 am on Monday morning my satellite dish was working again. I found the company very efficient in all of their dealings and the engineer very knowledgeable and helpful. A great company I'd highly recommend.

Helpful?
Elaine
Elaine
1 reviews
7 months ago
5 out of 5 stars

New outside Ariel fitted…

From the beginning booking on line was easy and then the phone calls quick and prompt after the inspection price for the job was received and done straight away the Ariel fitter was very nice and helpful and did a great job

Helpful?
Olivia
Olivia
1 reviews
7 months ago
5 out of 5 stars

The engineer knew what the problem was…

The engineer knew what the problem was before I said anything just by seeing my satellite dish. Problem solved within half an hour. Very satisfied.

Helpful?
Nick
Nick
1 reviews
7 months ago
1 out of 5 stars

Failed to arrive or contact

It all seemed an efficient online booking system, I waited in until past the alloted time but no visit nor any contact to offer a rearrangement. Going to a local company where I can talk to a real person.

Helpful?
Mike Carr
Mike Carr
1 reviews
7 months ago
5 out of 5 stars

Outstanding

From the initial email and the installation, everything proceeded flawlessly. Holly in the office provides regular updates. A fantastic service

Helpful?
J Fleming
J Fleming
1 reviews
7 months ago
5 out of 5 stars

The engineer was on time

The engineer was on time, polite and removed the aerial efficiently

Helpful?
Dawn
Dawn
1 reviews
7 months ago
5 out of 5 stars

Arrived on time and was polite and…

Arrived on time and was polite and pleasant. Explained what the issue was and suggested how to resolve it. We did not require any work doing and there was nothing to pay. Would recommend.

Helpful?
George W
George W
1 reviews
7 months ago
5 out of 5 stars

Replacement TV Aerial

Appointment made for next day, Stuart our Technician arrived on time with all necessary parts to complete the job. He was very friendly and explained what needed to be done, he carried out his work with great enthusiasm and diligence leaving no mess. Very impressed, would not hesitate to use this company again.

Helpful?
Aria Bolton
Aria Bolton
1 reviews
7 months ago
4 out of 5 stars

Very friendly staff

Very friendly staff

Helpful?
Colin Dunn
Colin Dunn
1 reviews
7 months ago
5 out of 5 stars

Great response

Great response. Came within 24 hours. Impressive attention to detail. Engineer friendly and explained everything he did. Jake an impressive worker.

Helpful?
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About Home Digital Services (HDS)

Home Digital Services (HDS) is a UK-based provider specializing in TV aerial and satellite services. The company caters to homeowners and businesses seeking reliable solutions for television reception issues. HDS offers a range of services including diagnostics, repairs, and the installation of TV aerials and satellite dishes. Their technicians are available for same-day service and provide clear upfront pricing to ensure transparency for customers. Targeting a diverse clientele, including pensioners who benefit from discounts, HDS emphasizes prompt and dependable service. The company operates 24/7, ensuring that customers can receive assistance whenever needed. With a focus on customer satisfaction and efficient problem resolution, HDS aims to improve the television viewing experience for all its clients.

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Category

Home & Garden