Hire Me Vehicle Rentals Reviews

Hire Me Vehicle Rentals receives a mixed response from customers, highlighting both commendable service and significant issues. Many reviewers praise the helpful and polite staff, noting that the vehicles are often clean and well-maintained, with competitive rates. Positive experiences include seamless rental processes and exceptional customer service, particularly at the Merthyr branch. However, a substantial number of complaints focus on unexpected fees and poor communication, with customers reporting inflated charges and difficulties in receiving refunds. Instances of unavailability of reserved vehicles and lack of accountability for damages also contribute to dissatisfaction. Overall, while some customers enjoy a great rental experience, others strongly advise against using the service due to these recurring issues.