Hendrick Chrysler Dodge Jeep Ram Fiat Of Concord Reviews

Had an issue with my Chrysler 300 under warranty and they took care of everything promptly. The service advisor kept me updated throughout the process and even gave me a loaner car. This is how customer service should be done!

The finance team here worked hard to get me approved when other dealers couldn't. They explained all the terms clearly and didn't try to sneak in any extras. Very professional.

Nice clean showroom and service area. Staff is generally friendly and knowledgeable about the different brands they carry. Waiting area is comfortable with good WiFi.

The service department here is fantastic. They got me in quickly for an oil change and were very thorough with their inspection. Staff was friendly and professional throughout.

Brought my Jeep in for routine maintenance and they tried to upsell me on services I didn't need. When I declined, the attitude changed noticeably. The work they did was fine but the approach was off-putting.

Bought a used Fiat here. The car is great but the paperwork took forever and there was some confusion about the final price. Sales person was nice enough but could have been more organized.

Needed some specific parts for my older Dodge and they were able to order them quickly. Staff in parts knows their stuff and pricing was fair.

Nothing particularly great or terrible about this place. They do what they say they'll do and prices are in line with other dealers. Service can be a bit slow during busy times but that's probably normal.

This is my go-to place for all things Chrysler. They've serviced my vehicles for years and I trust their work. Prices are competitive and they stand behind their service.

Purchased my new Jeep Grand Cherokee here last month and couldn't be happier. The sales team was knowledgeable without being pushy, and they worked with me on financing options. The whole process took about 3 hours which was reasonable.

Service department did good work on my Ram's transmission, but I had to wait longer than expected even with an appointment. The technicians knew what they were doing though, and the repair has held up well. Would use them again but maybe plan for extra time.

Decent inventory of vehicles and competitive pricing. The lot is well-organized and easy to navigate.