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    HomeVehicles & TransportationHalfords Retail Reviews

    Halfords Retail

    2.37 out of 5 stars
    2.37 out of 5 stars
    2.4
    |Poor|1,000 reviews
    www.halfords.com

    TrustScore

    2.4
    2.37 out of 5 stars
    Poor
    5 out of 5 stars
    326
    4 out of 5 stars
    4
    3 out of 5 stars
    9
    2 out of 5 stars
    36
    1 out of 5 stars
    625
    1,000 reviews in total

    Review summary

    Halfords Retail has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    1 out of 5 stars
    1/5

    Halford takes advantage

    My break light fault alarm came on my dashboard. It's a difficult time at the moment and it was an extra problem I didn'...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Thank you Conor

    We are two elderly ladies, one with a disability, and were in Galway having issues with our hire car, battery and tyres....

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    I made a complaint about halfords since…

    I made a complaint about halfords since June 20th 2025 and no one has contacted me like they promised...I bought a dashc...

    0
    0
    🔥 High engagement
    POPULAR
    1 out of 5 stars
    1/5

    I bought a Apollo slant about 3 years…

    I bought a Apollo slant about 3 years ago from the edge lane Liverpool Halfords on the ride to work system the person wh...

    0
    0
    🔥 High engagement

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    Filter by rating:
    Anna Lawick
    1 reviews
    4 months ago
    1 out of 5 stars

    Don’t waste your time the service is 💩

    Helpful?
    James Tant
    1 reviews
    4 months ago
    1 out of 5 stars

    Don’t waste your time the service is 💩

    I required some rust primer so went on the Halfords website and searched and found some Nitromors grey rust primer/proofer, checking stock there were 2 available in my local store so I placed an order for collection. 30 minutes later I had notification email that there was a change to my order, I checked and they had cancelled my order, no explanation, nothing.

    Helpful?
    Mrs B.
    1 reviews
    4 months ago
    5 out of 5 stars

    Thank you Carol from Lowestoft branch!

    I purchased a rear facing mirror for my car so that my son could take his driving test in it. On the day of the test I discovered that the mirror didn’t fit. Panic mode drove to my local store in Lowestoft where a staff member called Carol helped me. She quickly realised that the mirror didn’t fit and found me another and helped me fit it. She was so helpful and patient. And my son went on to pass his test!

    Verified
    Helpful?
    Mandie Masters
    1 reviews
    4 months ago
    5 out of 5 stars

    Thank you Carol from Lowestoft branch!

    Thank you Carol from Lowestoft branch!

    Helpful?
    ΑΠΟΣΤΟΛΟΣ NΤΟΒΑΣ
    1 reviews
    4 months ago
    5 out of 5 stars

    Thank you Carol from Lowestoft branch!

    Helpful?
    Alan Sills
    1 reviews
    4 months ago
    5 out of 5 stars

    Thank you Carol from Lowestoft branch!

    Helpful?
    Mrs B.
    1 reviews
    4 months ago
    5 out of 5 stars

    Thank you Carol from Lowestoft branch!

    I purchased a rear facing mirror for my car so that my son could take his driving test in it. On the day of the test I discovered that the mirror didn’t fit. Panic mode drove to my local store in Lowestoft where a staff member called Carol helped me. She quickly realised that the mirror didn’t fit and found me another and helped me fit it. She was so helpful and patient. And my son went on to pass his test!

    Helpful?

    TrustPilot Scam Exposed

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    Read the analysis
    Megan
    1 reviews
    4 months ago
    5 out of 5 stars

    newtonabbey belfast

    i would like to leave a comment on Jack from your newtonabbey belfast store. I went into get a paint match for my scratch on my car and Jack was more than helpful to me, very knowledgable, polite and nothing was a bother. very impressed with the customer service. this young man needs commended, thanks jack

    Verified
    Helpful?
    Avv. Salvatore Alfano
    1 reviews
    4 months ago
    5 out of 5 stars

    newtonabbey belfast

    Helpful?
    Potato_LP
    1 reviews
    4 months ago
    5 out of 5 stars

    newtonabbey belfast

    Helpful?
    Nanoue
    1 reviews
    4 months ago
    5 out of 5 stars

    newtonabbey belfast

    Helpful?
    Megan
    1 reviews
    4 months ago
    5 out of 5 stars

    newtonabbey belfast

    i would like to leave a comment on Jack from your newtonabbey belfast store. I went into get a paint match for my scratch on my car and Jack was more than helpful to me, very knowledgable, polite and nothing was a bother. very impressed with the customer service. this young man needs commended, thanks jack

    Helpful?
    Shadi
    1 reviews
    4 months ago
    5 out of 5 stars

    Professional staff

    The team did a great job servicing the SAFF membranes—professional, efficient, and knowledgeable. I noticed better engine performance right away. Highly recommended for quality car maintenance! Halfords garage service lincoln Carholme Rd, Lincoln LN1 1RU

    Verified
    Helpful?
    Martin
    1 reviews
    4 months ago
    5 out of 5 stars

    Professional staff

    Helpful?
    Ngozi E.O
    1 reviews
    4 months ago
    5 out of 5 stars

    Professional staff

    Helpful?
    monika niedzwiecka
    1 reviews
    4 months ago
    5 out of 5 stars

    Professional staff

    Helpful?
    Shadi
    1 reviews
    4 months ago
    5 out of 5 stars

    Professional staff

    The team did a great job servicing the SAFF membranes—professional, efficient, and knowledgeable. I noticed better engine performance right away. Highly recommended for quality car maintenance! Halfords garage service lincoln Carholme Rd, Lincoln LN1 1RU

    Helpful?
    Michelle
    1 reviews
    4 months ago
    5 out of 5 stars

    shout out to Uckfield Halfords- thank you

    I just wanted to give a shout out to the staff, in particular to Sam at the Uckfield Halfords store. I had ordered a bike for my son online, for the store to assemble together; then I changed my mind and asked to order a different bike model- the staff were very accomodating to this, despite it creating much more work for them. Then after all that, the bike was too big for my son, so had to return it- ended up getting the original purchase! Sam was very helpful, professional and polite at all times. The bike has been well assembled. Yet to be used- so can’t comment on the bike so much- but the staff were exemplary. Thank you.

    Verified
    Helpful?
    Paul Davis
    1 reviews
    4 months ago
    5 out of 5 stars

    shout out to Uckfield Halfords- thank you

    Helpful?
    Thomas Jensen
    1 reviews
    4 months ago
    5 out of 5 stars

    shout out to Uckfield Halfords- thank you

    shout out to Uckfield Halfords- thank you

    Helpful?
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    www.halfords.com
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    Category

    Vehicles & Transportation