Ray
1 reviews
about 8 years ago
Helped my company control and systemize …
Helped my company control and systemize our clients, business and programs. Made a big difference on the planning of our business goals.
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Gym Assistant Reviews
TrustScore
4.5
Excellent
32
5
3
2
1
43 reviews in total
Review summary
Gym Assistant receives high praise for its user-friendly software and exceptional customer service, with many reviewers highlighting the helpfulness of staff members like Serina. Customers appreciate the program's ability to streamline gym management, making it a valuable tool for both small studios and larger fitness centers. However, some users express concerns about the software's reliability, particularly when issues arise that require support, which can lead to delays and additional fees for assistance. A few reviews mention the need for improved communication from the support team, as well as a desire for updates to reporting interfaces. Despite these criticisms, the overall sentiment remains positive, with the majority of users satisfied with their experience.
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Based on reviews, created with AISee what reviewers are saying
Don KirkhamFeatured
6 months ago
Hope you never have an issue
While the software does what I need, we recently upgraded the computer we run the software on. We are having issues, but we have to pay $125 for a one-time support ticket and $190 for a yearly subscri... See more
Leo ParkerFeatured
Over a year ago
Great experience
I've been their with Gym Assistant for about 2 months. I have to say that so far it has been one of the best gym experiences that I've had!!
Trina OraldeFeatured
Over a year ago
Gym Assistant always have the most…
Gym Assistant always have the most accommodating trainers to assist you online. They always respond as soon as possible to queries and are very interactive with you! I always have the best experience... See more
Jimwel AtisFeatured
Over a year ago
Good customer service!
Easy to talk to people and very accommodating.
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Apollo Sebastian
1 reviews
about 8 years ago
This is a TERRIBLE SOFTWARE
This is a TERRIBLE SOFTWARE! Look for other options that are much more innovative and easier to use and won’t screw up your accounting and reporting issues. Bilogics have TERRIBLE CUSTOMER. AND TECH SUPPORT. Take it from me I’ve used them for years because there were not many options at the time and compare to how. This people will TRY AND CHARGE for everything ie Tech support when they know their software is behind the time and have numerous of glitches and errors and won’t admit to it. Gym Asisistant are VERY OBSOLETE and behind with the time!! Lots of options for you out there....
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James
1 reviews
about 8 years ago
The software has worked great for the …
The software has worked great for the past 2+ years. There are some tweaks I would like to see that would make things more streamlined for me (adding a non-taxed monthly add-on and automated billing at midnight being the main ones that come to mind). Overall, I am happy with the software, but hopeful for more improvements Updated 10/1/20: The software has added several upgrades and has greatly increased the QoL. They are continually adding features and the support has been phenomenal. There are still a few things that I would like to see added in future updates but overall I am very happy with the progression of the software.
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About Gym Assistant
Gym Assistant is a comprehensive membership management software designed specifically for gyms, health clubs, fitness centers, and similar recreational facilities. The platform offers a range of features including automated check-in, billing solutions, and marketing communications tools such as email and SMS templates. With its user-friendly interface, Gym Assistant aims to streamline operations for small to medium-sized fitness establishments, enabling them to manage memberships effectively and efficiently. The software also includes a mobile app for members, allowing for convenient access and check-in capabilities. Additionally, Gym Assistant provides robust reporting features that help gym owners analyze financial performance and member engagement. Targeting fitness professionals and club managers, Gym Assistant delivers an affordable and powerful solution to enhance the overall management of fitness facilities.
Company information
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