Great job
Your gentleman attended ahead of time on the off chance that we would be in as he was on site. Brilliant. Did a great job, was polite and well presented.
Gregor Heating, Electrical & Renewable Energy
Reviews 100•
4.8
Food & Beverages4.8
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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4.8
Excellent
100 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Gregor Heating, Electrical & Renewable Energy is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
✨
Based on reviews, created with AISee what reviewers are saying
Very good experience
Resolved problem very quickly and engineer explained the reason for issue.
I didn't wait long for appointment .
I didn't wait long for appointment . The gay was very professional and friendly
Engineer turned up promptly and…
Engineer turned up promptly and resolved the problem in no time. He was friendly and informative.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
gregorheating.co.ukPeople also looked at
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All reviews
100 total • Write a review
Showing 21 - 30 of 96 reviews
AL
A top rate company who always give a prompt, friendly service.
There is always a helpful person at the end of the phone, engineers come out promptly if there's a problem, and are friendly, helpful and tidy. Nothing seems to be too much trouble for them to get things sorted. It gives me a great sense of security, knowing I can call on them when needed.
Date of experience: June 7, 2025
SL
ASHP service
A very pleasant and polite engineer who did an efficient service of my ASHP. Arranging the appointment was made easy by friendly and efficient office staff.
Date of experience: June 6, 2025
K
KK
US
I still got a running toilet but more water waste than before.
There was not enough communication within the company. The staff were not prepared in advance and asked me what the problem was when they arrived. The staff did not explain whether it was the water pipe or the water tank that was leaking. They hurriedly replaced the parts and left without a thorough inspection. When I noticed another spot leaking constantly, the clerk who was cleaning it up expressed his impatience and explained that the leak would stop automatically after 15 minutes. He just glanced at it and left without trying to fix it for me. Now 30 minutes have passed and the situation has not improved at all, it is worse than before he came. I still got a running toilet but more water waste than before. Before the staff arrives, they should clearly understand and prepare for the repair work to be carried out. They should also explain the procedures and on-site conditions to the guests before and after the repair. They should also take time to observe and test whether the water leakage has been properly repaired. They should not make excuses or even deceive the guests by saying that the water leakage will stop automatically after 15 minutes.
Date of experience: June 6, 2025
SP
Great communication re timing of…
Great communication re timing of engineer visit for annual service. Nick was very professional, polite and helpful. Initially only used Gregor because they did the installation in our new-build and their details were on the boiler but very happy to continue to use them.
Date of experience: June 6, 2025
CB
Highly recommended
Ann was extremely helpful in the communications & organising. I had to change the appointment for my boiler service a few times and she was very accommodating. Mark the plumber was very polite and efficient.
Date of experience: June 5, 2025
CG
Great engineer (Phil) and a very…
Great engineer (Phil) and a very professional service from booking through to the service job itself - explained everything and left everything immaculate 👍
Date of experience: June 5, 2025
ZG
Friendly staff members
Friendly staff members. Happy with work completed. Thank you
Date of experience: June 5, 2025
SB
En-suite possible WC leak.
Nick actually moved fixed items to ensure there was not a leak. Nick then replaced items and put the mastic back as it was before. Very professional worker, cleaned and tidied any mess made.
Date of experience: June 3, 2025
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